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Meliá Century Hotel Ponce

Ponce · PR

Meliá Century Hotel Ponce

7.4
Very Good195 reviews
  1. Hotel Collection
  2. /Hotels in Ponce
  3. /Meliá Century Hotel Ponce
Free WiFiSelf parking (surcharge)RV, bus, truck parking (surcharge)Pool umbrellasPool sun loungersFree newspapers in lobby

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

ATM/banking, Golfing nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Free newspapers in lobby, Meeting rooms

Location

Ponce, PR

Outdoor Pool and Wedding Services - Enjoy a refreshing dip in the outdoor pool and take advantage of the hotel's wedding services for a memorable event.

Dining and Social Events - Indulge in exquisite meals at Baleares Restaurant with a bar/lounge for a sophisticated dining experience. Join the daily complimentary reception to mingle with other guests.

Convenient Amenities and Proximity to Attractions - Benefit from amenities like complimentary Wi-Fi, a business center, and event facilities. Explore nearby attractions such as Parque de Bombas and Museo de Arte de Ponce for a fulfilling stay.

Immerse yourself in the heart of Ponce at Meliá Century Hotel Ponce, where luxury and convenience meet for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

#75 Calle Cristina, Ponce, 00733

Ponce · PR

+1 787-842-0260

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.4

Very Good

195 reviews

Highlights

  • +Excellent staff responsiveness
  • +Beautiful grand decor

Could Improve

  • –Dirty rooms
  • –Poor maintenance
  • –Missing advertised amenities
Cleanliness5.8

Multiple reviews highlight unclean bathrooms and dirty rooms.

Service9.8

Several reviews mention excellent staff responsiveness.

Location9.3

Positive sentiment regarding the hotel's location.

Room Quality5.3

Complaints about the rooms being noisy, dirty, and needing renovations.

Amenities6.3

Reports of missing amenities such as hot water and clean facilities.

Value for Money7.2

Value perceived as excessive for the poor service and conditions.

Food and Beverage8.3

The restaurant advertised was not available.

Overall Experience7.3

General disappointment expressed in various reviews.

beccasY8529MW

Solo Travel · Mar 2026

8

Good except for no hot water.

Liked:Hotel was old style charming, staff helpful and engaging, great location. It would have been even better if there had been HOT WATER for showers the two days I was there. There was not...

via tripadvisor

cherylcK8911FG

Couples · Mar 2026

4

Great location, hotel needs improvement though.

Liked:The website is indirectly misleading. It talks about being first to get bathrooms, phone, etc. but it is currently not up to minimal expectations at all. The water for showers was never more than luke warm. Tub drainage is slow. Some electrical outlets didn’t work. Rooms very small. Took a long time to clean up water in the entry way, which was a safety hazard. Elevator is very slow. Pictures on the website show food and drink but there is no restaurant, not even coffee. There are other small issues I won’t include. Really, it’s great to advertise the historical nature of the building and the great location across from the plaza. But it needs major improvements to be a quality and up to date hotel.

via tripadvisor

taniaj426

Couples · Feb 2026

2

Lipstick on a Pig!

Liked:Melia Hotels have long enjoyed a reputation for outstanding service, 5-star accommodations, and highly rated facilities. When choosing a hotel to stay in Ponce, we decided to stay at this hotel because it was a Melia hotel, and we felt that would mean that at the very least our stay would be satisfactory. Sadly, that was not the case. Honestly, I have never stayed in a worse hotel. The common areas are beautiful, but the rooms leave much to be desired. We did write to corporate, but they told us that this Melia hotel was independently owned. As a customer, how would you know the difference. Unfortunately, all this response did was destroy our trust in the Melia hotel brand; therefore, we will never stay at a Melia property again. Upon arrival, we were given a room that was not only dirty, but that also had structural damage. When we brought this to the reception’s attention, we were told that the hotel was full, and they could not put us in another room. I told them that there was no way that we would stay in the room and that is when we were told that they would see what they could do. During this time, I went on the website to see what the different room options were. While navigating through the site, I saw that I would have been able to book a deluxe king. I told that to the clerk and that is when he said that he could move us to a deluxe queen at no extra charge. We accepted, and the room was better than the first one, but it was far from stellar. We got no WiFi in the room; the sheets and blankets were stained, there was no hot water when I showered, and the light fixture was flashed continually. Additionally, we had been given a towel in the previous room which instead of asking us for it, they came into our room and took it while we were out. The second day we were there, I got to speak to the manager. I showed her the pictures of the room we had originally been assigned to, and she was aghast. At the time, she did offer us a king suite, which my husband turned down because he did not want to move again. Without a doubt, the hotel needs renovation, but I am still at a loss as to how they could have ever thought that it would be alright to put a paying client into such a room. In Ponce, there is the Fox Hotel and the Ponce Casino Hotel in the square if you want some options, and there is always a vacation rental!

via tripadvisor

F2045QDpaulp

Business · Jan 2026

10

A Perfect Gem of a Hotel: look no further than: this is the one for you if you value charm and history and class

Liked:This is a real jewel of a hotel, and I have stayed in hotels on at least 4 continents. This 1895 era hotel exudes loads of charm and class, and the employees are gracious and polite and helpful. The rooms are simple but classic and have all you need. The pool is lovely and the semi-outdoor courtyard patio is amazing. Called Lemón Courtyard, it is gorgeous and tastefully decorated in white and yellow and is open to the sky in the middle and covered on two sides. The hotel historically had a gorgeous restaurant but now it is not in use as such but more as a reminder of past elegance with dark wooden tables and decor. There are plenty of restaurants in the area, several within walking distance, especially good is Mesons and Velons by Dominguez (I may be getting the name a bit wrong.). You will love the Dorado (Mahi-Mahi with Risotto which I enjoyed on two occasions. where they have a small lovely stage for night club performances. The upstairs hallway in the hotel is filled with striking black and white portraits of famous people from long ago who stayed at the beautiful Hotel Meliá. There are also several beautiful boutiques with fashion clothing and even a cigar shop. I am not a smoker but those inclined can smoke their Cubanos in the Lemón Courtyard.

via tripadvisor

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