Name: The Resort at Governor's Crossing
Address: 225 Collier Drive, Pigeon Forge, TN 37862
Telephone: +18654290500
Rating: 8.8

The Resort at Governor's Crossing, Pigeon Forge | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Pigeon Forge, us

Exciting Water Parks

Thrill-seekers will love the indoor and outdoor water parks, offering high-speed water slides, lazy rivers, and multiple pools for endless entertainment.

Luxurious Accommodations

Spacious units with full kitchens, Smart Screen TVs, free WiFi, and the option for a washer and dryer ensure a comfortable and convenient stay for all guests.

Entertainment for All Ages

Guests can enjoy the Rushing River slides, a fitness center, Butterfly Experience Festival, and easy access to nearby attractions like Dollywood and Titanic Museum—perfect for a fun-filled vacation.

Experience the ultimate getaway at The Resort at Governor’s Crossing—book now for an unforgettable stay!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

4,027 reviews

Highlights

+Family-friendly activities
+Friendly staff

Could Improve

–Need for minor kitchen supplies
–Humidity in the water park area

Cleanliness8.3

Some areas need major updates, particularly bathrooms and kitchens.

Service9.2

Staff is very friendly and attentive, with quick maintenance response.

Location8.9

Great location, just far enough from tourist activities for a quiet stay.

Room Quality8.6

Overall quality is good, but some details need improvement.

Amenities9.2

Excellent amenities, especially the indoor water park and activities for kids.

Value for Money8.7

Good value considering the amenities and services offered.

Food and Beverage8.7

Good dining options available, including a well-received restaurant.

Overall Experience8.9

A fantastic family getaway with plans to return.

Crystal

Family With Children · Jul 2026

For the most part pleasant the water park young small frame girl with braided hair and sun glasses was rude to multiple

Liked:Nice clean and spacious rooms loved having a washing machine and dryer

Disliked:An employee at the waterpark was extremely rude to multiple guests even having a recent major surgery she said I could not use my own float even though they didn’t have handicap style floats. The rules did not state this however the rules did state no one in the lazy river without a float when someone questioned if it was ok she stated yes that those rules were the wrong rules.

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ANGEL

Family With Children · Jul 2026

Location, water slides, cabana, pricing was great! Great for families, close to restaurants and shopping. My boys want t

Liked:Location Deal/price

Disliked:Clean but needed dusting.

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Natasha

Family With Children · Jul 2026

Had an amazing time

Liked:The pool right off the balcony’s

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Patrick

Family With Children · Jul 2026

Liked:The water park

Disliked:Cockroaches

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Location

How to Find Us

225 Collier Drive

Pigeon Forge · us

+18654290500

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Tue, Oct 13, 2026 until Fri, Mar 5, 2027 A deposit may be required at the property.

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