JW Marriott Phoenix Desert Ridge Resort & Spa | Member Rates

Name: JW Marriott Phoenix Desert Ridge Resort & Spa
Address: 5350 East Marriott Drive, Phoenix, AZ 85054
Rating: 8.8

JW Marriott Phoenix Desert Ridge Resort & Spa | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Phoenix, us

Walkability

Walk

Bike

Luxurious Accommodations

Experience spacious rooms with scenic views, a seating area, and modern amenities like cable TV and a minibar. Upgrade to a room with a balcony for stunning desert vistas.

Gourmet Dining

Indulge in a culinary journey at our 5 restaurants offering American and international cuisine. Start your day with a coffee from Starbucks and enjoy free WiFi in public areas.

Relaxation and Recreation

Unwind at one of the 5 swimming pools or feel the thrill on waterslides. Pamper yourself at the spa with a lap pool, or stay active at the fitness center. With nearby activities like biking and hiking, adventure awaits.

Book now to experience the ultimate desert oasis at JW Marriott Phoenix Desert Ridge Resort!

Neighbourhood

What’s Nearby

Musical Instrument Museum (MIM)

1.4 miles

A world-class museum showcasing a vast collection of musical instruments and cultural exhibits from around the globe.

4.9

Pinnacle Peak Park

7.1 miles

A popular hiking destination offering challenging trails and stunning panoramic views of the Sonoran Desert.

4.8

Yard House

0.7 miles

An upscale-casual restaurant known for its extensive selection of draft beers and diverse American fusion menu.

4.4

True Food Kitchen

0.7 miles

A health-focused restaurant offering a seasonal menu of delicious and nutritious dishes based on anti-inflammatory principles.

4.5

CityNorth

0.8 miles

A vibrant mixed-use development featuring a collection of upscale shops, diverse restaurants, and entertainment venues.

4.4

Tommy Bahama Restaurant & Bar

0.7 miles

An island-inspired restaurant and bar serving upscale casual American cuisine and tropical drinks in a relaxed, resort-like setting.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

326 reviews

Highlights

+Great resort and amenities
+Beautiful garden grounds

Could Improve

–Poor attention to cleanliness
–Unprofessional front desk service

Cleanliness8.0

Room cleanliness for our room was terrible, but addressed after bringing attention to it.

Service9.5

Manager on duty resolved issues quickly, highlighting that most service was satisfactory.

Location9.0

Standard quality for this hotel tier.

Room Quality8.5

Room was a bit basic, expected for the type of resort.

Amenities9.5

Great pool options and enjoyable amenities like the Griffin Club.

Value for Money8.0

Everything is pretty expensive; prepare for higher costs.

Food and Beverage9.0

Access to food in the Griffin Club was appreciated.

Overall Experience9.0

A mixed experience with some positive highlights despite issues.

Lorena

Family With Children · Jun 2026

Great experience!

Liked:Friendly attentive staff. Valet parking and pina coladas!

via Nuitee

amycZ6781YF

Family · Apr 2026

Worst experience of my life … makes me sad. Jw Marriotts have always been wonderful.

Liked:Always wanted to take a trip out West … coming from the east coast we enjoyed the weather very much. But so disappointed with this JW Marriott. My husband is a Bonvoy Member, my parents have had a timeshare at the Marriott in Orlando for over 30 years. My twin sister is a platinum member. We love Marriotts, and especially have always enjoyed the J. W. Marriotts we have vacationed at. I often compare them to staying at a Ritz Carlton. But this trip in was nothing like are several stays at the Ritz. But that’s not my complaint. Tonight is my biggest complaint, we have a very early flight home tomorrow, we went to dinner at the hotel and then came back to our room. As I was just about to fall asleep, my husband and I thought there had to be a rock concert going on right outside our window. It’s been a HORRIBLE Experience … it’s so incredibly loud and knowing that we have to leave at 4 am for the airport and will be having a difficult time with the 3 hour time change, all we wanted was a relaxing night of sleep. This rock concert/wedding has ruined my vacation. This is just not fair. We’ve called the front desk twice and the last time I called an hour ago they said they would bring me up a fan to help with cancel some of the noise out. It never came. The DJ feels like he’s in our bedroom and we don’t understand how this is possibly allowed … don’t they have to follow a noise violation code? I’m going to take a video from my bed so you can hear it for yourself … please know our balcony doors are locked shut.

via tripadvisor

jkcrick

Family · Apr 2026

Fairly good

Liked:Pros: Beautiful grounds Excellent service all around Good food options Free BF for kids under 12 before 8:30am (but pls consider adding pancakes!) Lots of pool options Despite massive hotel, pool area is divided nicely so it doesn't feel overly crowded Slides are fun Fun kid activities throughout the entire day Good location - can easily walk to shopping/restaurant area across the street Cons: Pools (other than the lazy river) are too cold. My kids haven't been able to enjoy them since the first day where it was 95 outside. This con by itself will keep us from returning, which is a shame given all the pros. I see this echoed in many other reviews found online so I'm unclear as to why upping the temp to the 82 degrees other comparable hotels have hasn't happened? They only need to be heated a few months out of the entire year and given the cost of a stay here, it very much doesn't make sense (ie the corporation can clearly afford to heat these more) makes this not worth the money.

via tripadvisor

C1107EQjuliac

Business · Apr 2026

Last resort

Liked:Help me understand why a “resort spa” where the least expensive room is 1k only has vending machines/no room service after 11pm

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at JW Marriott Phoenix Desert Ridge Resort & Spa

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

5350 East Marriott Drive

Phoenix · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the minimum check-in age for this resort is 21 years of age. Pool access is for registered guests only, up to the max occupancy of the room and wristbands are required for accessing the pool area and usage of it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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