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Hyatt Regency Phoenix Downtown

Phoenix · us

Hyatt Regency Phoenix Downtown

8.6
Excellent1,425 reviews
  1. Hotel Collection
  2. /Hotels in Phoenix
  3. /Hyatt Regency Phoenix Downtown
ParkingRestaurantSwimming poolExercise/lap poolScreens / Barriers between staff and guests for safetyConcierge service

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Phoenix, us

Luxurious Accommodations

This Central Phoenix hotel, just 4 miles from Sky Harbor International Airport, offers elegantly designed rooms with modern amenities like flat-screen TVs, iPod docking stations, and stunning views of downtown or the mountains.

Dining Options

Indulge in a culinary journey at our revolving Compass Arizona Grill, or savor a delicious meal at Networks for breakfast, lunch, or dinner. For a quick bite, visit The Market for a variety of snacks, sandwiches, and coffee to fuel your day.

Convenient Facilities

Enjoy access to our pool, hot tub, valet parking, business center, and fitness center. Need a car? Car hire services and an ATM are available on-site for your convenience.

Book now for a unforgettable stay at Phoenix Hyatt Regency and explore nearby attractions like Chase and US Airways Arena, University of Phoenix Stadium, and Arizona State University.

Loading rooms and rates...

Location

How to Find Us

122 North 2nd Street

Phoenix · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please see the front desk for alternate accommodations for both the pool and fitness center during renovations. Please Note:: This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HYATT REGENCY PHOENIX DOWNTOWN

Guest Reviews

What Guests Say

8.6

Excellent

1,425 reviews

Highlights

  • +Clean and spacious hotel
  • +Great location
  • +Accommodating staff

Could Improve

  • –Poor cleanliness
  • –High prices for amenities
  • –Limited food options
Cleanliness8.3

Several reviews indicate a lack of cleanliness, with mentions of dirty sheets and dust in the room.

Service9.8

Most guests noted the helpfulness of staff, particularly in relation to service dog accommodations.

Location9.8

Positive sentiments about the hotel's location and walkability.

Room Quality7.8

Mixed reviews on room comfort and quality, with mentions of underwhelming experiences.

Amenities7.8

Guest reviews highlighted a lack of breakfast options and high prices for drinks, affecting overall satisfaction.

Value for Money7.8

Feedback suggests guests feel the hotel is overpriced given the quality and amenities provided.

Food and Beverage7.3

Negative comments regarding the quality and value of food offerings.

Overall Experience9.8

Despite various criticisms, many reviews summarized a largely positive or satisfactory experience.

Stephen

Solo Traveller · May 2026

10
Liked:Excellent

via Nuitee

Destination153640

NONE · Apr 2026

6

Aging hotel

Liked:The hotel is showing its age. B & B market was excellent for breakfast. Hotels are very very expensive in Phoenix. I would have expected a bit more “luxury” for the price. Rooms are basic. Nothing upscale. Clean.

via tripadvisor

Anthony

Couple · Apr 2026

8

Very nice room and front staff in a great location, but be prepared to spend and eat early.

Liked:Great downtown location. Across the street from Symphony Hall, where show we went to was. Helpful and courteous front staff. Well kept room with a lot of space. Big flat screen TV.
Disliked:Restaurants close at 10:00, Had to take prepackaged food from snack bar back to room after show ended at 10:30. One of two parking garages listed was not available.Nearby eateries loud and crowded, catered to young. Steep price for said advantages.

via Nuitee

Kareem

Family With Children · Apr 2026

10
Liked:It was clean and the employees were very nice.

via Nuitee