Name: Hotel San Carlos - Downtown Convention Center
Address: 202 N Central Ave, Phoenix, Arizona, 85004, Phoenix, 85004
Telephone: 1-602-253-4121
Rating: 7.6

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Hotel San Carlos - Downtown Convention Center, Phoenix | Member Rates | Dyme

Free WiFiHealth or beauty spa nearbyConference spaceHealth or beauty spa nearbyCoin laundry on site24-hour business center

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, Health or beauty spa nearby, Free WiFi, 24-hour front desk, Terrace, Luggage storage

Location

Phoenix, US

Luxury Amenities

Indulge in a stay at Hotel San Carlos - Downtown Convention Center with access to a 24-hour fitness center, terrace, complimentary Wi-Fi, and a 24-hour business center.

Dining Experience

Savor delectable meals at the hotel's restaurant and explore nearby dining options in the heart of Phoenix, including renowned culinary establishments just steps away.

Prime Location

With a central location mere minutes from Phoenix Convention Center and attractions like the Orpheum Theatre and Heritage Square, Hotel San Carlos - Downtown Convention Center offers convenience and comfort for your visit to Phoenix.

To book your stay at Hotel San Carlos - Downtown Convention Center and experience luxury in the heart of Phoenix, look no further!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

199 reviews

Highlights

+Clean room
+Great customer service
+Nice location

Could Improve

–No parking
–Thin walls
–Bad Wi-Fi

Cleanliness8.1

Overall, reviews indicate the rooms are clean but highlight noise issues.

Service8.6

Guests praised the amazing staff and friendly service throughout their stay.

Location8.1

Conveniently located near the arena, making it great for events.

Room Quality6.6

Guests found rooms small, with noise issues and some discomfort.

Amenities6.1

Lack of air conditioning and parking difficulties mentioned.

Value for Money7.6

Room pricing seemed reasonable but room quality detracted from value.

Food and Beverage8.1

Restaurant received positive feedback for food quality.

Overall Experience7.6

Mixed feelings with both appreciation for location and criticism of room quality.

nesso2025

Solo Travel · Jun 2025

Great! I can’t wait to be back!

Liked:Beautiful hotel! So much history and charm. I came to stay at room 720, and I was not disappointed. It exceeded my expectations in every way and I had a great, truly unforgettable experience. The staff were very friendly and accommodating. Yes the hotel is old, but that’s exactly its appeal and renovating it would absolutely diminish its character. It’s great just as it is. The only negative is that it does not have parking. However, there are plenty of public parking garages in walking distance (just around the block). It’s a lively part of downtown Phoenix, with tons of restaurants and safe to walk around.

via tripadvisor

JustinB871

Solo Travel · Jun 2025

Pool closed, but the place is otherwise nice

Liked:I was here in 2022 and the pool was closed for renovations. I just tried to book in 2025 and the pool is still closed for renovations. I have a feeling that the pool will always be closed for renovation. Word of warning. Otherwise it's a nice place.

via tripadvisor

GastroEclectico

Couples · May 2025

Fascinating historic time fragment!

Liked:This is one of most fascinating historic time fragments in the city of Phoenix. It currently not only serves as an active and convenient working hotel, with in-house eateries, but brings the nostalgia of the Roaring Twenties Phoenix to life with its décor, architecture and its Art Deco/Italian Renaissance façade and interior, as well as its legends. San Carlos has been listed with the National Register of Historic Places since 1983. Restaurants Centrico and Seamus McAffrey’s are there to quench your appetite and hunger, not to mention your seen and be seen entertainment. It’s rooftop gives way to some unparalleled views of the city. The restoration over many years has rendered it worthy of its day of origin. Whether your there for some eats, passing by, ghost hunting or staying at it, take some time to absorb its richness and contemporary aura. This wonderful structure is a must visit while in Phoenix.

via tripadvisor

Sarahp00

Business · Apr 2025

Absolutely Horrific - Do Not Stay Here!!!

Liked:If I could give this hotel zero stars I would. We were in town for a work conference and booked at the Hotel San Carlos due to its proximity to the venue. From the moment we arrived, the experience was appalling. There was nowhere to pull up to unload or check in—no valet, no designated area, nothing. We were forced to park in a sketchy garage about a block away and haul all of our luggage through the street. During that short walk, we were aggressively approached multiple times by unhoused individuals, some of whom got uncomfortably close, asking for money. It felt unsafe from the very beginning. Once inside, the situation only deteriorated. The building is extremely outdated, and not in a charming or historic way—in a neglected, almost condemned way. Our rooms were hot and stuffy, with no working air conditioning. The only airflow came from a noisy, decades-old fan that sounded like it might fall off the ceiling at any moment. The furniture was worn, the beds were sagging, and the bathroom resembled something you'd expect in a prison—cramped, grimy, and absolutely uninviting. Security was nonexistent. There were no bolts or secondary locks on the doors, and the entrance to the building itself required stepping over people sleeping on the ground outside. The door to the room didn’t even reach the ceiling—there was a flimsy accordion-style panel filling the gap, which meant we could hear every single noise from the rooms next door. And I mean everything. The TV had maybe five channels, the gym was out of order, and the pool was completely drained. The ceiling showed signs of serious water damage, with sagging and cracked areas that looked like they might collapse. The floors had an alarming amount of "give" to them when walking, like you were about to fall through. And the mirrors—floor-to-ceiling above the bed—felt less like a design choice and more like a clue that this hotel might primarily serve an hourly clientele. It did not feel like a place for professionals, families, or anyone who values safety or cleanliness. To put it plainly, this was the most horrifying hotel experience I’ve ever had. I didn’t feel safe, I didn’t feel clean, and had we stayed we certainly wouldn’t have slept. We couldn’t get out of there fast enough and thankfully were able to secure accommodations elsewhere. If you're considering staying here—don’t. It felt like the kind of place you leave with a disease or in a body bag.

via tripadvisor

Location

How to Find Us

202 N Central Ave, Phoenix, Arizona, 85004

Phoenix · US

1-602-253-4121

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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