Philadelphia, United States

The Windsor Suites

Name: The Windsor Suites
Address: 1700 Benjamin Franklin Parkway, Philadelphia, PA 19103
Rating: 8.4

8.4

Excellent3,937 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Philadelphia, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious All-Suite Hotel in the Heart of Philadelphia

Spacious Accommodations with Fully Equipped Kitchens

Experience the convenience of fully equipped kitchens in every suite, complete with a stove, refrigerator, and dishwasher. Enjoy the comfort of a dining area, seating area, and a desk, along with modern amenities like a flat-screen cable TV and complimentary Wi-Fi.

Skyline Level Access for Superior Rooms

Elevate your stay with access to the skyline level, featuring an observation lounge with an outdoor terrace, a seasonal rooftop pool, and a state-of-the-art fitness centre. Relax and unwind in style while taking in panoramic views of the city.

Delicious Dining Options On-Site

Indulge in a culinary journey at The Windsor Suites with dining options like Con Murphy's, offering Irish and American cuisine, and Asia on the Parkway, serving delectable Chinese and Thai dishes. Satisfy your cravings without leaving the hotel premises.

Book your stay at The Windsor Suites Philadelphia for a truly unforgettable experience in the vibrant city of Philadelphia.

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Location

How to Find Us

1700 Benjamin Franklin Parkway

Philadelphia, United States

The Neighbourhood

What’s Nearby

Getting around

Markets & shops

The Shops at Liberty Place0.2 milesShopping centre

Landmarks

Parks

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Mon 9 · 7:30 PMSpecial Event: Steve Gerben & FriendsSteve Gerben stand-up set.Center City West12 min walk

Mon 9 · 7:30 PMPowerhouse Blues Social DanceWeekly blues partner dancing.Rittenhouse Square15 min walk

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Suburban Station, 0.1 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Windsor Suites

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that for reservations of 10 or more rooms, special conditions may apply. Only credit and debit cards with a chip will be accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Philadelphia, United States

The Windsor Suites

8.4

Excellent3,937 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Philadelphia, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious All-Suite Hotel in the Heart of Philadelphia

Spacious Accommodations with Fully Equipped Kitchens

Skyline Level Access for Superior Rooms

Delicious Dining Options On-Site

Book your stay at The Windsor Suites Philadelphia for a truly unforgettable experience in the vibrant city of Philadelphia.

Loading rooms and rates...

Location

How to Find Us

1700 Benjamin Franklin Parkway

Philadelphia, United States

Guest Reviews

What Guests Say

8.4

Excellent

3,937 reviews

Highlights

+Excellent location
+Spacious rooms and balconies
+Helpful and friendly staff
+In-room kitchen appliances
+Good gym

Could Improve

–Cleanliness issues (dirty floors/bed sheets)
–Noise disturbance and an unanswered late-night complaint
–Room temperature control problems
–Wear-and-tear (scratched headboard, TV not working)
–Inconvenient elevator key system
–Perceived poor value/extra charge

Cleanliness6.5

Multiple guests reported cleanliness issues: dirty floors, a bed with dirty sheets, and general comments that cleanliness 'left to be desired.'

Service9.2

Staff frequently described as helpful and amazing; guests received assistance (space heater, replacement sheets) though there was at least one notable lapse when a nighttime noise complaint went unanswered.

Location9.5

Consistently praised across reviews (phrases like 'excellent location', 'מיקום מצויין', 'Die Lage war super', 'l’emplacement') — clearly a strong point.

Room Quality7.8

Rooms and balconies are spacious with good layout and views, but guests reported issues: inability to control temperature, cold rooms, scratched headboard, non-working TV and some wear-and-tear.

Amenities9.0

Positive mentions of balcony, in-room kitchen (stove, oven, fridge, microwave, dishes), and a nice gym; some operational inconveniences (elevator key system) noted.

Value for Money7.0

Mixed feedback on value: one guest explicitly said 'not worth the price' and another complained about being charged a fee for something they did not do.

Food and Beverage8.4

Standard quality for this hotel tier

Overall Experience9.8

Overall impressions are very positive (several 'amazing' or 'we loved it' comments), driven by location, helpful staff and spacious rooms/balconies, tempered by cleanliness and occasional service lapses.

Ana

Couple · Nov 2026

Subpar hotel, expensive for mediocre service, below European standards hygiene, more like 2 star hotel.

Liked:Spacious rooms, friendly hotel porters.

Disliked:Rooms could be brushed up, kitchenette and bathroom were very old-fashioned. Cleanliness could also be improved. After every cleaning by staff room stank of cigarette smoke, might be because staff are heavy smokers, doubt they smoked inside. The pool is not maintained, full of leaves. Colleagues staying in another room were bitten by bed bugs, so be aware. We checked our beds in advance and had no problems. There is no breakfast at the hotel; you can only eat at the pub downstairs.

Lois

Solo Traveller · Nov 2026

I loved my stay at The Windsor Suites and would definitely recommend and stay there again.

Liked:The Windsor Suites was wonderful. I was in town for a national group I belong to. The location is wonderful and reasonably priced. I walked most everywhere. The front desk staff was very friendly and helpful. The room was very clean. It was easy to get ice from the machine on the 12th floor or do your laundry. The rooftop deck with pool and chairs was a lovely place to relax. I felt secure with the way the security system is set up. There are two restaurants on the main floor which was great to have dinner the last night I was there and not have to go out of the building. There was even an umbrella in the room, just in case. Lots of plugs for charging and a large easy to use safe, ironing board and iron. I only needed a kitchen for breakfast and what they provided was wonderful. Refrigerator/freezer, dishwasher, soap, sponges, full oven and microwave. They even had a Keurig and left me pods every day. Just a tip, I had Walmart deliver breakfast food while I was there, and the delivery was there when I arrived. So convenient.

Disliked:The only comment I would make is they need more light in the kitchen. That's it!

Ikea

Couple · Oct 2026

Overall amazing just wish it was someone to contact for a noise complaint

Liked:I love the location the hotel staff was amazing. The room the amenities was beautiful I will definitely book again

Disliked:At 4am I was awaken by room 2415 they were extremely loud I called the front desk to put in a complaint and no one answer the noise carried on until about 5am

Abdelhakime

Couple · Oct 2026

Liked:It’s ok but not worth the price

The Neighbourhood

What’s Nearby

Getting around

Markets & shops

The Shops at Liberty Place0.2 milesShopping centre

Landmarks

Parks

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Mon 9 · 7:30 PMSpecial Event: Steve Gerben & FriendsSteve Gerben stand-up set.Center City West12 min walk

Mon 9 · 7:30 PMPowerhouse Blues Social DanceWeekly blues partner dancing.Rittenhouse Square15 min walk

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Suburban Station, 0.1 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Windsor Suites

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.