Name: Sheraton Philadelphia Downtown
Address: 201 North 17th Street, Philadelphia, PA 19103
Telephone: +1 215-448-2000
Rating: 9

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Philadelphia, US

Centrally Located in Downtown Philadelphia

Sheraton Philadelphia Downtown is conveniently situated near key attractions like museums, the Pennsylvania Convention Center, and LOVE Park.

Modern Amenities for Comfort

Guests can unwind in redesigned, spacious rooms with Smart HDTVs, in-room entertainment, and convenient workspaces. The hotel also offers a fitness center with Peloton® bikes for health enthusiasts.

Dining Options and Nearby Attractions

Indulge in delicious meals at the on-site Local Cafe and The Terrace, or explore nearby landmarks like The Franklin Institute, Philadelphia Museum of Art, and Liberty Bell Center.

To experience the perfect blend of comfort and convenience in Downtown Philadelphia, book your stay at Sheraton Philadelphia Downtown today.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

655 reviews

Highlights

+Great downtown location
+Friendly staff in some areas

Could Improve

–Cleanliness issues
–Unprofessional service at the reception
–Overpriced for the quality

Cleanliness7.0

Disgusting & dirty throughout entire place; multiple mentions of cleanliness issues.

Service10.0

Mixed reviews; some staff were accommodating, but reception staff described as unprofessional.

Location10.0

Great downtown location; easy access to amenities within walking distance.

Room Quality9.5

Rooms were described as okay, but some complaints about cleanliness and maintenance.

Amenities10.0

Facilities and services are present but experienced issues with wait times and staff attentiveness.

Value for Money8.0

Overpriced compared to the quality and services provided.

Food and Beverage7.5

Negative feedback regarding the quality of food and beverage offerings.

Overall Experience10.0

Despite significant issues, some enjoyed their stay; needed improvements were noted.

Kristen

Solo Traveller · Sep 2026

Liked:Helpful staff during busy convention

Disliked:How loud the noise is from elevators when room in nearby

via Nuitee

Stefan

Solo Traveller · Sep 2026

Liked:Location

Disliked:No housekeeping, old and unclean interior, loid AC, Doors not working properly

via Nuitee

Evans

Solo Traveller · Sep 2026

Felt luxurious.

Liked:The check in staff were very professional and helpful. Derrick helped me when I checked in the 1st night. I had to change my plans and book a 2nd night, Ronaldo very patiently helped me navigate that. There was another gentleman on Saturday morning that helped me arrange things, but I didn't get his name. Anyone who plans to stay, get breakfast added to your payment. The food was delicious. The variety and display was so nice. The shower pressure was fantastic for washing away your travel stress. The lotions and soaps smelled great, kind of masculine but not too much.

Disliked:I didn't like that I had to go back home. I traveled with my son and he barely wanted to sightsee, he enjoyed the room so much.

via Nuitee

Janice

Solo Traveller · Aug 2026

I liked the hotel. I will use it again and I will recommend it to others.

Liked:Staff was very helpful and pleasant. From the front desk to the valet to the bartenders.

Disliked:Better lightening in the bathroom.

via Nuitee

Location

How to Find Us

201 North 17th Street

Philadelphia · US

+1 215-448-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests must be 21 years or older and have a photo identity card to make a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Sheraton Philadelphia Downtown | Member Rates | Dyme

Guest Reviews

What Guests Say

9.0

Exceptional

655 reviews

Highlights

+Great downtown location
+Friendly staff in some areas

Could Improve

–Cleanliness issues
–Unprofessional service at the reception
–Overpriced for the quality

Cleanliness7.0

Disgusting & dirty throughout entire place; multiple mentions of cleanliness issues.

Service10.0

Mixed reviews; some staff were accommodating, but reception staff described as unprofessional.

Location10.0

Great downtown location; easy access to amenities within walking distance.

Room Quality9.5

Rooms were described as okay, but some complaints about cleanliness and maintenance.

Amenities10.0

Facilities and services are present but experienced issues with wait times and staff attentiveness.

Value for Money8.0

Overpriced compared to the quality and services provided.

Food and Beverage7.5

Negative feedback regarding the quality of food and beverage offerings.

Overall Experience10.0

Despite significant issues, some enjoyed their stay; needed improvements were noted.

Kristen

Solo Traveller · Sep 2026

Liked:Helpful staff during busy convention

Disliked:How loud the noise is from elevators when room in nearby

via Nuitee

Stefan

Solo Traveller · Sep 2026

Liked:Location

Disliked:No housekeeping, old and unclean interior, loid AC, Doors not working properly

via Nuitee

Evans

Solo Traveller · Sep 2026

Felt luxurious.

Disliked:I didn't like that I had to go back home. I traveled with my son and he barely wanted to sightsee, he enjoyed the room so much.

via Nuitee

Janice

Solo Traveller · Aug 2026

I liked the hotel. I will use it again and I will recommend it to others.

Liked:Staff was very helpful and pleasant. From the front desk to the valet to the bartenders.

Disliked:Better lightening in the bathroom.

via Nuitee