Name: Renaissance Philadelphia Downtown Hotel
Address: 401 Chestnut Street, Philadelphia, PA 19106
Telephone: +1 215-925-0000
Rating: 8

WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Philadelphia, US

Prime Location in Historical District

Situated in the heart of the historical district, steps away from iconic landmarks like the Liberty Bell and Independence Hall.

Luxurious Amenities

Enjoy a relaxing stay with an indoor pool, fitness centre, and elegantly appointed guest rooms with modern comforts.

Culinary Delights

Indulge in exquisite dining at Franklin Social Lounge, offering a taste of upmarket French cuisine and a variety of beverages at Franklin Social American Kitchen & Bar.

Experience the charm of Philadelphia's Society Hill at Renaissance Philadelphia Downtown Hotel. Book your stay now for a memorable getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

411 reviews

Highlights

+Cozy rooms
+Great views
+Accommodating staff
+Spacious accommodations

Could Improve

–Cleanliness issues
–Lack of microwave
–Rodents reported

Cleanliness4.5

The presence of rodents in the room indicated significant cleanliness issues.

Service9.5

Overall excellent service mentioned, with staff being accommodating and helpful.

Location9.5

Convenient location with access to many historic sites and attractions.

Room Quality8.5

Rooms were spacious and comfortable, but issues were reported with cleanliness.

Amenities7.5

Lack of essential amenities like a microwave noted as a downside.

Value for Money8.5

Generally good value provided there are no cleanliness issues.

Food and Beverage7.5

Food delivery options available, but no internal dining mentioned.

Overall Experience8.5

Mixed feelings due to significant cleanliness issues but otherwise a great stay.

Keryn

Family With Children · Sep 2026

Location cannot be beat.

Liked:Staff at the family brunch event was awesome. Great food at brunch. The hotel room was comfortable for my family of four. Good view and awesome location. We walked to the historical sites.

Disliked:Floors and the decor looked run down. Registration desk is small and poorly staffed.

via Nuitee

Audra

Couple · Aug 2026

Horrendous

Liked:Nothing.

Disliked:We arrived around 6:30pm after a 10 hour car ride. We were told by Valet they wouldn’t park our vehicle since it is a truck, we did not know there were vehicle restrictions. We checked in with the front desk woman who tried to double charge for the room due to me booking through Booking.com. She informed us at check in the hotel was fully booked, was unsure why she mentioned that. We get to our room to find it is 76° in our room on a 85° day. We adjust the thermostat to find it’s not working. I call the front desk and then send maintenance to help. He adjusts the thermostat, flipped the breaker and informed us the AC would not be working for our stay. He then showed us his work order list of 10-15 more rooms that are requesting assistance for the same issue. The maintenance said he’d bring us a fan. We went down to address the issue with the front desks woman who told us I would have to contact Booking.com and informed us again that they were fully booked, which makes sense why she inadvertently mentioned it the first time. We decided to wait at the lobby restaurant/bar while I was on hold with Booking.com. The restaurant staff informed us that the hotel has had many issues the last 2-3 weeks with rooms having no power and now most recently AC. If this was a known issue, why would they not check the rooms before check in for guests. Booking.com ultimately said it was up to the hotel to issue the refund, which the front desk never mentioned. The front desk had stated the situation was out of their hands. I returned to the front desk to inform her we ultimately would not be staying that no AC is not feasible for the price we paid and not something we would like to deal with after touring the area in the summer heat most days. We voiced our frustrations with the lack of preparedness and the lack of help from the front desk staff. She would not help us find another hotel or assist us in booking at a sister Marriott hotel down the street.

via Nuitee

Bobby

Extended Group · Aug 2026

I have been traveling for years to many cities and countries and never been this disappointed with

Liked:Nothing

Disliked:The hotel had all types of problems… no phone service for over a month, hvac issues, water temperature issues, electrical issues, a lot of the staff was very rude and disrespectful to me and my clients.,

via Nuitee

Turner

Couple · Jul 2026

Liked:The staff was wonderful

Disliked:The restaurant could have more staff

via Nuitee

Location

How to Find Us

401 Chestnut Street

Philadelphia · US

+1 215-925-0000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that vehicles with height more that 6 feet 4 inches cannot be accommodated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

411 reviews

Highlights

+Cozy rooms
+Great views
+Accommodating staff
+Spacious accommodations

Could Improve

–Cleanliness issues
–Lack of microwave
–Rodents reported

Cleanliness4.5

The presence of rodents in the room indicated significant cleanliness issues.

Service9.5

Overall excellent service mentioned, with staff being accommodating and helpful.

Location9.5

Convenient location with access to many historic sites and attractions.

Room Quality8.5

Rooms were spacious and comfortable, but issues were reported with cleanliness.

Amenities7.5

Lack of essential amenities like a microwave noted as a downside.

Value for Money8.5

Generally good value provided there are no cleanliness issues.

Food and Beverage7.5

Food delivery options available, but no internal dining mentioned.

Overall Experience8.5

Mixed feelings due to significant cleanliness issues but otherwise a great stay.

Keryn

Family With Children · Sep 2026

Location cannot be beat.

Liked:Staff at the family brunch event was awesome. Great food at brunch. The hotel room was comfortable for my family of four. Good view and awesome location. We walked to the historical sites.

Disliked:Floors and the decor looked run down. Registration desk is small and poorly staffed.

via Nuitee

Audra

Couple · Aug 2026

Horrendous

Liked:Nothing.

via Nuitee

Bobby

Extended Group · Aug 2026

I have been traveling for years to many cities and countries and never been this disappointed with

Liked:Nothing

via Nuitee

Turner

Couple · Jul 2026

Liked:The staff was wonderful

Disliked:The restaurant could have more staff

via Nuitee

Renaissance Philadelphia Downtown Hotel | Member Rates | Dyme