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DoubleTree by Hilton Hotel Philadelphia Center City

Philadelphia, United States

DoubleTree by Hilton Hotel Philadelphia Center City

8.0
Excellent1,575 reviews

237 South Broad Street

237 South Broad Street

  1. Hotels
  2. /Hotels in Philadelphia
  3. /DoubleTree by Hilton Hotel Philadelphia Center City
WiFi availablePaid WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Philadelphia, United States

Walkability

Walk Score® by Redfin
99
Walk
89
Bike

Central Location

Situated in the heart of Philadelphia, DoubleTree by Hilton Hotel Philadelphia Center City is conveniently located near iconic landmarks such as the Liberty Bell and the Pennsylvanian Convention Center.

Dining Options

Indulge in a delightful culinary experience at Balcony Restaurant, offering a choice between a buffet spread or a delectable a-la-carte breakfast. For a more casual setting, visit the Standing O restaurant, a cozy bistro and bar serving up mouth-watering dishes.

Relaxation and Recreation

Unwind and recharge at the indoor pool or maintain your fitness routine at the well-equipped fitness centre. With room service available, you can enjoy ultimate convenience during your stay at our hotel.

Ready to experience the best of Philadelphia? Book your stay at DoubleTree by Hilton Hotel Philadelphia Center City now!

Loading rooms and rates...

Location

How to Find Us

237 South Broad Street

Philadelphia, United States

+1 215-893-1600

The Neighbourhood

What’s Nearby

Getting around
  • Walnut-Locust0.1 milesMetro station
  • 12th-13th & Locust0.1 milesMetro station
Markets & shops
  • The Shops at Liberty Place0.3 milesShopping centre
Landmarks
  • Academy of Music0.1 milesTheatre
  • Kimmel Center for the Performing Arts0.1 milesArts centre
  • The Library Company0.1 milesMuseum
  • Pennsylvania Academy of the Fine Arts0.5 milesMuseum
Parks
  • Independence National Historical Park0.5 milesPark
  • Rittenhouse Square0.4 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Tue 10 · 2:00 PM · +6 more daysPhiladelphia Old Town Highlights Private Guided Walking TourRevolutionary history on foot.Center City East17 min walkFrom $24Tue 10 · 3:00 PM · +6 more daysPrivate Tour: Secret Food Tours PhiladelphiaPrivate Philly food crawl.Center City East12 min walkFree

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Walnut-Locust, 0.1 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at DoubleTree by Hilton Hotel Philadelphia Center City

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, guests must be 21 years or older to check-in to the hotel. Please note, guests cannot book more than 9 rooms at the property, reservations may be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,575 reviews

Highlights

  • +Excellent location / walkable to attractions
  • +Friendly, accommodating staff
  • +Clean property and walking areas (reported by several guests)
  • +Good breakfast and warm check-in cookies
  • +On-site bar with knowledgeable staff
  • +Attached garage parking / convenient parking availability
  • +Nice, comfortable property and large rooms (reported)

Could Improve

  • –Parking charges and disputes about garage tickets
  • –Some stays reported no breakfast included
  • –Rooms with maintenance issues (cracked sink, loose mirror, shower rod problems)
  • –A/C problems (stuck temperature / uncomfortable)
  • –Pest reported (rat in a room)
  • –No microwave in rooms
  • –Slow service at the bar in at least one instance
  • –Some guests found price/value poor or expensive
  • –Housekeeping entering rooms unannounced
  • –In-room fridge/toilet malfunctions and lack of luggage carts
Cleanliness7.0

Generally praised in several reviews (clean streets, property and rooms), but there are serious cleanliness issues reported (a rat in a room, unannounced housekeeping entry) that lower the score.

Service9.5

Staff frequently described as friendly, accommodating and helpful; front desk and hostess singled out positively. Some service misses (housekeeping entering unannounced, slow bar service) but overall service sentiment is very strong.

Location9.5

Consistently highlighted as excellent across multiple reviews and languages — walking distance to city attractions, near stadiums and good transport links.

Room Quality6.0

Multiple reports of room problems: cracked sink, precarious mirror, shower rod issues, A/C stuck at fixed temps, malfunctioning fridge, older room style — several guests had significant room-quality complaints.

Amenities8.5

Positive mentions: warm check-in cookies, on-site bar, attached garage parking. Negatives: no microwave in rooms, limited in-room amenities for some guests, parking fees apply.

Value for Money6.5

Several guests called the hotel costly/very expensive and complained about extra charges (parking) and missing inclusions (no breakfast or microwave), reducing perceived value.

Food and Beverage9.0

Breakfast and lobby treats (cookies) were praised and described as great; on-site bar and staff were commended although one report noted slow service on a bar order.

Overall Experience8.0

Mostly positive stays due to location, staff and breakfast, but offset by occasional serious issues (pest, room defects, unexpected charges) resulting in a solid-but-not-perfect overall impression.

Sara

Couple · Nov 2026

10
Liked:Very comforble bed

Marona

Couple · Oct 2026

10

Great! My son and I enjoyed our stay

Liked:Every thing! Our hostess was amazing, as was the location, cleanliness and value
Disliked:N/A

Barbara

Family With Children · Oct 2026

10

it was great until the morning of checkout. the housekeeper staff entered my room without announcing

Disliked:the charges for parking, no breakfast provided

Jay

Extended Group · Oct 2026

9

A nice place to stay

Liked:Nothing bad to say. This is a really nice place with a great staff.
Disliked:There isnt anything bad to say.

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