Name: Best Western Plus Philadelphia Convention Center Hotel
Address: 1225 Vine St, Philadelphia, PA 19107-1116
Rating: 7.2

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Best Western Plus Philadelphia Convention Center Hotel | Member Rates | Dyme

Screens / Barriers between staff and guests for safetySnack bar/deliFitness facilities (surcharge)Non-smoking roomsAir conditioningLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Lift / Elevator, Luggage storage, Safety deposit box

Location

Philadelphia, us

Modern Accommodation with Free WiFi

Convenient Location and Amenities

Nearby Attractions and Airport Access

Book your stay at Best Western Plus Philadelphia Convention Center Hotel for a seamless and comfortable experience. Experience modern rooms with free WiFi, perfect for both leisure and business travelers. Conveniently located just 400 meters from Pennsylvania Convention Center, guests can enjoy the on-site bar and 24-hour front desk services. For added convenience, self-parking is available nearby. Explore nearby attractions such as Barnes Foundation and Liberty Bell, both within a short distance. With Philadelphia International Airport just 11 km away, this hotel is the perfect choice for your visit to Philadelphia.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.2

Very Good

1,370 reviews

Highlights

+Good location
+Friendly staff
+Convenient

Could Improve

–Noisy rooms
–Cleanliness issues
–Parking difficulties

Cleanliness6.4

Multiple complaints regarding room cleanliness and odors.

Service8.4

Staff was friendly and helpful, albeit with some service issues reported.

Location8.4

Convenient location close to Convention Center and downtown.

Room Quality6.4

Issues with beds, noise from other rooms, and overall room quality concerns.

Amenities7.1

Standard amenities offered.

Value for Money7.4

Good value given the city location, though some complaints about additional parking costs.

Food and Beverage6.4

Breakfast quality received mixed reviews, some dissatisfaction noted.

Overall Experience7.1

Mixed experiences overall, balancing positive and negative aspects.

Yuliia

Couple · Jun 2026

Clean room and nice view, but poor service, disappointing breakfast, and not receiving the king-bed room I booked negati

Disliked:The biggest issue was that I specifically booked a room with a king-size bed, but I was given a room with two beds instead. I was traveling alone, and this was not what I had reserved. The staff told me there were no king rooms available, which was very disappointing because I booked that room type intentionally. The room was also quite small, and the breakfast was not good. In addition, the front desk staff were very slow and did not seem professional. Check-in took longer than expected, and the service was not friendly or attentive. During breakfast, staff members were handling food in an unhygienic manner, touching items with their hands and moving around guests without much care. Overall, the customer service did not meet the standards I expected from this hotel.

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Agustina

Solo Traveller · Jun 2026

Do yourself a favor. Find another hotel.

Liked:They have conditioner (not 2-in-1, real conditioner). The lotion has a nice citrus smell.

Disliked:This is the worst hotel I've stayed in in years. Breakfast: basically non-existent. The juice is artificial, the fruit is to be cut, but there are no real knives, so it is impossible. The scrambled eggs seemed reheated; it was horrible. The coffee machine wasn't working. Everything runs out immediately. The tables move. A mess. Room: The bathroom's light didn't work (they fixed it). The pillows are good if you want to sleep sitting down. I sleep lying down, so I couldn't sleep. I asked them for thinner pillows, they wrote it down and brought me even bigger, huge pillows. Which, for me, indicates it was intentional. You can't write "smaller" and bring "bigger". The room was FREEZING cold, even if it was spring, and the heating system didn't work well (if at all). They didn't clean the room, even though I came back around 7 pm. Plenty of time, I'd say. Personal: The front desk worker was in a bad mood and kept expressing his frustration by banging on doors. He had a line of people waiting for assistance, and all he did was complain out loud, go back inside, bang some doors, and come back. The manager didn't care one bit that the staff was making people nervous and creating a hostile environment.

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Jerome

Solo Traveller · Jun 2026

Not bad

Liked:Everyone was helpful and nice, however going to the basement for ice was challenging. The one elevator for the entire hotel was taxing.

Disliked:Elevator service

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Dominique Berry

Solo Traveller · Jun 2026

Disliked:Water pressure was low

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Location

How to Find Us

1225 Vine St

Philadelphia · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, guests must present the credit card used and a government-issued ID at the time of check-in. Only credit cards with a security chip are accepted. Credit card and incidental amount is required. First night guarantee. Guests must be 21 years of age to reserve a room. Prepaid/cash app cards not accepted. Guests can unload their belongings in the loading area at front entrance. Guests can park in neighboring lots; the Hotel does not own any parking facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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