Home2 Suites By Hilton Jackson/Pearl, Ms

Mixed reports: several guests praised clean, updated rooms, but multiple serious cleanliness complaints (green/unclean pool, seen a cockroach, stained towels, dirty bathroom) lower this score.

Generally strong: many reviews note friendly, helpful staff and good service; a minority reported poor management or an unconcerned front desk, but positive experiences predominate.

Consistently praised — close to restaurants, shopping, cinema and safe neighborhood; multiple guests specifically cite the convenient, central location.

Rooms are frequently described as comfortable, spacious and well-appointed. A few issues were reported (desk placement, occasional TV/Wi‑Fi outages, and a security incident), but overall room quality is strong.

Property has good amenities and updated facilities, but notable problems (unclean pool, elevator malfunctions, limited bell carts and parking) reduce the score.

Many guests felt the stay was good value — clean rooms, convenient location and repeat visitors support this. Some complaints about extra charges and breakfast quality are present but not dominant.

Breakfast is frequently praised for variety, quality and presentation (many positive comments, e.g., bacon cooked well and proper dishware). A few guests disliked the breakfast options, but overall feedback is strongly positive.

Aggregate impression: majority of stays are positive with repeat guests and many recommendations, but recurring issues (pool cleanliness, isolated service/management problems, noise/security incidents) temper the experience and result in this balanced rating.