Name: Zenseana Resort & Spa - Patong, Phuket
Address: 147 Prabaramee Road, Patong, Kathu, Patong Beach, 83150
Rating: 7.7

Zenseana Resort & Spa - Patong, Phuket, Patong Beach | Member Rates | Dyme

Self parking (surcharge)Offsite parking discounted rates availableSecured parkingOffsite parking discounted rates availableParkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

ATM/banking, Television in common areas, Front desk (limited hours), Billiards or pool table, Free wired internet, Snack bar/deli

Location

Patong Beach, th

Luxurious Accommodation with Stunning Views

Outdoor Swimming Pool and Fitness Centre

Indulge in relaxation at our outdoor swimming pool or maintain your fitness routine at the well-equipped fitness centre.

Convenient Amenities and Services

Enjoy city views from your air-conditioned room equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, and free WiFi throughout the property.

Escape to paradise and experience the ultimate blend of luxury and comfort at Zenseana Resort & Spa - SHA Plus. Book your stay now to create unforgettable memories.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.7

Very Good

3,120 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Food safety issues
–Small room sizes

Cleanliness7.5

Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.

Service9.0

General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.

Location9.0

Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.

Room Quality7.0

Negative feedback regarding room size and comfort, with complaints about hard beds and noise.

Amenities8.0

Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.

Value for Money7.5

Some reviews suggest that the experience does not justify the price, especially compared to other hotels.

Food and Beverage6.0

Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.

Overall Experience7.5

Mixed feedback overall, balancing positive aspects of the hotel with notable issues.

Rohan

Couple · Jun 2026

Liked:Great staff

via Nuitee

Christopher

Solo Traveller · May 2026

NOT A 5 STAR HOTEL

Liked:The staff was reasonably polite but not with the typical Thai charm I’ve known to love over the years of visiting the land of smiles

Disliked:There is no pavement/sidewalk outside the hotel so when you’re away from the hotel front you’re straight into a busy road which you can also hear from your room which is very frustrating There is no A/C in the hotel reception which can be quite uncomfortable due to the heat of Thailand, the hotel is also is situated right next to a mosque and every single morning at around 5am I was woken up by the LOUD call to prayer for the Muslims The room was not as described on the website and was dated and dirty in places mainly the shower room and the A/C is incredibly loud and the lock on the door was very tatty and looked like a careless job had been done to repair The bed was made upon request which was good but the bedding was dated and sometimes had holes in (see photo attached) The room service was very disappointing with no pork available on the menu which ruled out many nice thai dishes Breakfast was POOR and not worth the extra and again no pork which was disappointing The pool area was small and very congested If you’re expecting a 5 star hotel with a 5 star experience you will be greatly disappointed If you stay in room 5010 you will not enjoy your stay

via Nuitee

Rafael

Couple · May 2026

Good stay, we was very well treated

Liked:Location and Facilities

Disliked:We had a cockroach at room

via Nuitee

paula

Solo Traveller · May 2026

Liked:The staff where very helpful and Pleasant they went out of their way to help.. also you could book trips the food in the restaurant was very nice.. I enjoyed my time at this hotel I definitely would recommend it for location, cleanliness, comfort, and the staff were amazing..

via Nuitee

Location

How to Find Us

147 Prabaramee Road, Patong, Kathu

Patong Beach · th

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Spa/wellness center is closed from 2026-12-31 until 2026-03-05 A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

3,120 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Food safety issues
–Small room sizes

Cleanliness7.5

Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.

Service9.0

General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.

Location9.0

Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.

Room Quality7.0

Negative feedback regarding room size and comfort, with complaints about hard beds and noise.

Amenities8.0

Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.

Value for Money7.5

Some reviews suggest that the experience does not justify the price, especially compared to other hotels.

Food and Beverage6.0

Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.

Overall Experience7.5

Mixed feedback overall, balancing positive aspects of the hotel with notable issues.

Rohan

Couple · Jun 2026

Liked:Great staff

via Nuitee

Christopher

Solo Traveller · May 2026

NOT A 5 STAR HOTEL

Liked:The staff was reasonably polite but not with the typical Thai charm I’ve known to love over the years of visiting the land of smiles

via Nuitee

Rafael

Couple · May 2026

Good stay, we was very well treated

Liked:Location and Facilities

Disliked:We had a cockroach at room

via Nuitee

paula

Solo Traveller · May 2026

via Nuitee