Patong Resort Hotel - SHA Extra Plus

Multiple reviewers note the resort and rooms are clean and the pool is well maintained; a few mentioned a temporary AC smell that was later resolved.

Many comments praise helpful, friendly and outstanding staff and upgrades; a minority reported non-cooperative behaviour during room/AC issues.

Consistently praised for a central Patong location: short walk to the beach, close to Bangla Road, shopping and restaurants.

Mixed feedback: some guests received larger/upgraded rooms and comfortable beds, while others complained about small rooms, no cupboard, no separate shower and occasional AC failures.

Pool, bar and on-site facilities are often praised (happy hour noted), but internet issues and lack of readily available items like an iron were mentioned.

Several guests felt the price was expensive for the property and noted downgraded room offers after complaints; others found the location and amenities justified the cost.

Breakfast is frequently described as good with a wide selection suitable for international guests; overall F&B impressions are positive.

Overall mostly positive stays (friendly staff, good location, clean property) balanced by some notable negatives (AC/internet problems, occasional poor service or room downgrade).