Andaman Beach Hotel Phuket - Handwritten Collection by Accor

Multiple reviews point to poor room cleanliness (stained/old linens, unclean bathrooms, dirty kids' pool) and inconsistent housekeeping; cleanliness is noticeably below expectation.

Service is mixed but largely positive: many guests praise friendly and accommodating staff and specific employees, while others report slow response times, rude breakfast staff and reception issues.

Location repeatedly praised — close to beach, shops and restaurants; some guests note it's on a hill or a little far from central gathering areas, but overall location is a strong positive.

Room quality is mixed: some rooms described as large with great views, while others have old/worn furniture, small/insufficient minibars, AC leakage and discrepancies from photos.

Amenities include useful features (halal kitchen, on-site ATM) and are generally appreciated, though guests report issues with Wi‑Fi/Netflix in rooms, gym maintenance, lack of water/towels and an unclean children's pool.

Perceptions vary: several guests describe the hotel as fantastic value, while some feel the price isn't justified for certain rooms; overall leans positive.

Multiple complaints about breakfast quality and service (wrong orders, rude staff, poor coffee), with occasional positive mentions; food & beverage service is an area needing improvement.

Many guests enjoyed the stay due to location, friendly staff and good value, but recurring cleanliness and occasional service/amenity problems tempered experiences for others.