Hotel Ilusion Calma & Spa

Mixed reports: several guests praised cleanliness, but multiple mentions of rooms not clean on arrival, slippery/oily restaurant floor and inconsistent room housekeeping.

Consistently positive: many comments highlight friendly, helpful and hardworking staff (reception, cleaners, bar and restaurant staff), with specific praise for bar employees.

Generally strong: convenient for airport and public buses, short walk to the beach, shops and bike rental nearby; well-located for short stays.

Several issues reported: weak/noisy air conditioning, poor soundproofing, worn mattresses, empty minibars and some maintenance needs prompting suggestions for refurbishment.

Mixed: spa appreciated but has restricted child hours; pool area seen as overcrowded and in need of aesthetic improvements; wifi problems and lack of extra pool towels noted.

Frequently cited as excellent value: multiple reviewers explicitly call it great value for money and praise price/quality balance.

Food is plentiful and varied with many positive remarks, but several complaints about repetitive buffet menus, too much seafood/vegetarian focus, temperature of desserts and occasional quality issues (frozen fruit, seasoning).

Overall positive stays: comfortable, welcoming atmosphere and attentive staff deliver a good experience despite maintenance, noise and some dining/amenity shortcomings.