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Riviera Resort Palm Springs

Palm Springs · US

Riviera Resort Palm Springs

7.6
Very Good2,233 reviews
  1. Hotel Collection
  2. /Hotels in Palm Springs
  3. /Riviera Resort Palm Springs
Self parking (surcharge)Secured parkingParkingRestaurantFree pool cabanasPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

ATM/banking, Shopping on site, Television in common areas, Front desk (limited hours), Express check-in, Free wired internet

Location

Palm Springs, US

Luxurious Spa and Wellness Services

Indulge in exotic Balinese, Thai, and Indonesian spa rituals at the 1,020 square metre spa, promoting holistic well-being for the mind, body, and soul. With 18 therapy rooms offering a variety of services, relaxation and rejuvenation are guaranteed.

World-Class Dining and Shopping

Explore a range of on-site dining options and nearby shopping opportunities. From gourmet delights to local cuisine, satisfy your palate with diverse culinary experiences. The hotel's proximity to world-class golf courses and sightseeing spots ensures a memorable stay.

Pet-Friendly Accommodations with Stunning Views

Relax in pet-friendly rooms equipped with modern amenities like a 50" flat screen TV, coffee maker, refrigerator, and hairdryer. Some rooms offer picturesque views, enhancing your overall stay experience.

Book now to experience the ultimate blend of luxury, relaxation, and convenience at Margaritaville Resort Palm Springs.

Loading rooms and rates...

Location

How to Find Us

1600 N Indian Canyon Drive

Palm Springs · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Destination Fee includes Self-parking and additional amenities. Inquire at the hotel for more details. Valet is available for an additional USD 18. At check-in, the property will place an authorization on your credit card for an amount equal to your guest room rate, guest amenity fee and applicable taxes, plus an additional USD 150 in anticipated incidental charges for each night of your stay. It is recommended that credit cards are used at the time of check-in rather than debit cards. Most debit cards will hold funds for up to 10 days after departure, depending on your financial institution's policy. Guests are not required to settle their account with the credit card used at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

2,233 reviews

Highlights

  • +Friendly, helpful staff (named employees praised: Brandon, James, Randy, Isiah)
  • +Convenient location near shops and restaurants
  • +Clean, well-kept pools and attractive landscaping
  • +Comfortable rooms and cute decor
  • +Good breakfast and helpful restaurant staff
  • +Valet and luggage assistance; spa on property

Could Improve

  • –Check-in delays and front desk rudeness (day shift/manager)
  • –Room issues: tub stopper delay, rollaway bed mix-up, housekeeping entering with Do Not Disturb
  • –In-room pest issues (large caterpillar/bug reported) and reports of flea bites
  • –Oasis pool bar closed / limited pool towel policy
  • –Perceived poor value when promised accommodations/services were missing
  • –Temporary remodel/closures and some outdated areas
Cleanliness6.5

Mixed reports: several guests praised clean pools and generally tidy grounds, but significant negative incidents (large insect/caterpillar found in a room, multiple reports of flea bites) lowered perceived room cleanliness.

Service9.0

Many guests singled out individual staff (Brandon, James, Randy, Isiah) as very helpful with luggage, directions, valet and spa information; however there were notable negative interactions with some front desk staff and a manager which are called out separately.

Location9.5

Consistently described as very convenient and close to shops and restaurants in Palm Springs; multiple guests highlighted the hotel's strong location.

Room Quality6.0

Rooms described as comfortable and nicely decorated by some, but there were operational issues (premium room tub stopper delayed, rollaway bed problems, housekeeping entering with Do Not Disturb sign) and cleanliness concerns that negatively impacted room quality.

Amenities7.3

Pools and landscaping received positive mentions and the spa is appreciated; however towel limits at pools, a permanently closed oasis pool bar and an announced remodel/temporary closures reduced amenity satisfaction.

Value for Money6.0

Perceived as overpriced by some guests when key accommodations were missing (wrong room type, rollaway issues, unexpected closures) and when service failures occurred, lowering value perception.

Food and Beverage8.0

Breakfast and restaurant staff were praised (breakfast described as amazing), though the closure of the oasis pool bar disappointed several guests.

Overall Experience8.5

Overall mixed but leaning positive: many guests reported an amazing stay thanks to friendly staff, pools and location, while others experienced significant service and room issues that led to disappointment or early checkout.

980selinag

Family · May 2026

6

So-so.

Liked:Our experience was so so. We decided to spend our 2 year wedding anni with our 6 month old baby at the Riviera Resort. Our check in was at 4pm and our room wasn’t ready until 6:30pm. That already was not a great start to our vacation. On top of that, we booked the premium room with a tub and staff was not able to get a tub stopper to take a bath until the next day. The tub was the whole reason we booked that room, so that was a bummer. They also limit the amount of towels to 1 towel per person at the pools. Lastly, there was a large bug in our room that appeared to be some sort of caterpillar or worm. It was big enough I saw it crawling on the bathroom floor from the bed. It made the room feel less clean and uncomfortable. Staff were friendly and helpful overall. It was just the delay on the tub stopper that was inconvenient, along with the large bug in the bathroom that affected our overall experience.

via tripadvisor

Trek61625744042

Friends Getaway · May 2026

8

Very wonderful

Liked:The young man that help me with my bags and gave us directions where to go out and enjoy the evening. Helped me with the bikes. I believe his name was Brandon mcintosh

via tripadvisor

B2046UOjoser

Solo Travel · May 2026

10

Amazing customer service

Liked:James and Randy we’re wonderful helping with directions to the spa and valeting our car wonderful place excellent service

via tripadvisor

Ashley

Family With Children · May 2026

3

Truly disappointing.

Liked:The staff at the restaurant circa 59 were friendly. Breakfast was amazing.
Disliked:Day shift staff at the front desk were rude. The oasis pool bar was closed. Myself and a few other guests called to ask about it being open and front desk said someone would be out shortly. About 2 hours after no one showed up to manage the bar asked again and were told they would send someone out waited just about nearly 5 hours just to find out at the cafe that that bar is permanently closed at the oasis pool. My daughter called to ask for a few plates and a microwave and got a very rude response from front desk. My family and i first time here and checked out a day early because we were really disappointed in the way the manager and Sara treated us. Not to mention that I was told for the adults in the rooms would have complimentary breakfast and when I asked the manager again her response was rude and had been given false information.

via Nuitee

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