Name: L'Horizon Resort & Spa, Hermann Bungalows
Address: 1050 East Palm Canyon Drive, Palm Springs, CA 92264
Rating: 8.9

L'Horizon Resort & Spa, Hermann Bungalows, Palm Springs | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Palm Springs, us

Luxurious Spa Centre and Hot Tub

Indulge in relaxation at L'Horizon Resort & Spa, Hermann Bungalows with a top-notch spa center and hot tub, perfect for unwinding after a day of exploration in Palm Springs.

Exquisite Dining Experience

Experience culinary delights at SO-PA, the on-site restaurant offering a charming alfresco dining experience. Whether it's breakfast, lunch, or dinner, savor delicious meals in an intimate setting or enjoy them at the pool bar or in the comfort of your own room.

Complimentary Bicycles for Exploration

Explore the vibrant surroundings with ease by taking advantage of the free bicycle rentals available at the hotel. Cycle around the area, soak in the scenic views, and discover nearby attractions effortlessly.

Book your stay at L'Horizon Resort & Spa, Hermann Bungalows for a luxurious and rejuvenating escape in Palm Springs.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

306 reviews

Highlights

+Excellent service
+Beautiful location
+Modern and cozy accommodations
+Relaxing atmosphere

Could Improve

–High prices at bar and restaurant
–Poolside cleanliness issues

Cleanliness8.5

Mentioned a concern regarding poolside sunbed cleanliness.

Service9.5

Numerous reviews praised the staff as friendly and attentive, providing excellent service.

Location9.1

Many reviews appreciated the location as secluded and relaxing, close enough to local attractions.

Room Quality9.2

Guests highlighted the beautifully restored accommodations with a cozy and modern feel.

Amenities8.8

Guests enjoyed the pools and relaxing atmosphere despite few critiques.

Value for Money8.3

Concerns regarding prices at the bar and restaurant, but overall value still appreciated.

Food and Beverage8.5

Could improve food offerings while specific restaurant was closed, but mentioned food was good.

Overall Experience9.2

Overall exceptional stays with many reviews expressing a desire to return to the property.

Julien

Couple · Jun 2026

Great place to stay to soak up Palm Springs vibes

Liked:Location, design, pool area

Disliked:Some broken sun umbrella, the AC in pour room was not working

via Nuitee

Wayne

Couple · Jun 2026

Magnificent

Liked:Excellent facilities

Disliked:Exceptional difference within the room

via Nuitee

Tzach

Couple · May 2026

Liked:Amazing boutique hotel, we had an interior courtyard which was perfect High-quality facilities, good kitchen

Disliked:We had a leak from the air conditioner. When we got to the reception to explain the situation, the representative simply suggested that we put towels on as the best solution he could offer. We had no choice, but the noise of the drops was crazy, so I had to wear earplugs. Luckily I had them. Smoking is only allowed in a certain area and not in the rest of the hotel, including the private courtyard. Our room was close to the area so it wasn't critical, there are rooms further away.

via Nuitee

rickyjavaroni

Couples · May 2026

Lovely Property and Amazing Staff, but Not Quite Seamless

Liked:I stayed at L’Horizon Resort & Spa for one night on May 16, 2026 from Saturday morning to Sunday afternoon. There were several things I really appreciated about the property: the room was beautiful and spacious, the massage was excellent, breakfast was great, and the setting had a quiet Palm Springs resort feel. The biggest positive, though, was the staff. Every person we interacted with was warm, helpful, and clearly doing their best. They were genuinely wonderful. The issues we experienced did not feel like a lack of effort from the team; they felt like the result of the hotel being noticeably short-staffed and not giving the staff enough support to deliver the level of service the property is clearly aiming for. Room The room itself was beautiful, spacious, and very clean. It opened out toward hedges near the pool, which gave it a nice indoor-outdoor Palm Springs feeling. The room also had a tablet meant to provide information about the hotel, menus, and services, but because the Wi-Fi was not working reliably, the tablet was basically useless for our entire stay. That became more frustrating than it might sound, because we had to keep walking to reception to ask for printed dinner and breakfast menus. Spa The spa was one of the best parts of the visit. My massage was incredible. The massage rooms appeared to be temporary, but they still had everything needed for a relaxing treatment. Most importantly, the masseur was excellent and very communicative about pressure and comfort throughout the massage. That part of the experience felt thoughtful, professional, and high-quality. Service and Staff The staff was the real highlight of the stay. Everyone we spoke with was kind, attentive, and beyond helpful within the limits of what they could control. They were clearly trying hard to make things work, even when the hotel itself seemed understaffed. That distinction is important: the service issues did not come from the staff being careless or unfriendly. Quite the opposite. The staff were wonderful. The problem was that there did not seem to be enough people working to keep up with the number of guests, especially around the pool and with room service. Pool Area The main pool area was very busy, and because used towels were not being cleared, it was difficult to tell which seats were actually available and which were being held by guests who had left. The pool itself also felt too small for the number of people using it. There is another newer “pool” area on the newer side of the hotel, but it is not really a full pool. The water only came up around knee level, so it is more of a place to sit and soak up the sun than to actually swim. Room Service Room service was disappointing. Because the tablet was not usable without Wi-Fi, ordering required extra trips to reception. Dinner was okay, but because of the delay, it was dropped off cold. Utensils were forgotten, and there was no table setup for eating in the room. I realize not every hotel serves room service on a wheeled dining table, but at a higher-end property, I did expect the basics to be smoother. Having to go back to reception for help with simple things took away from the feeling of being able to relax. Again, the staff we spoke with were helpful and kind. This felt more like an operational issue than a people issue. Wi-Fi The Wi-Fi was the biggest problem. It was awful and very unreliable. At times we would get around 10 mb/second, and then suddenly it would drop or disappear completely. We were trying to have a day off, but one small work request that normally would have taken about 10 minutes ended up taking hours because the Wi-Fi was so spotty. We eventually had to rely on our phones, but even Verizon service was inconsistent. We had actually been considering this hotel as a possible place to stay for a week while working remotely, but based on this experience, I would not do that unless the Wi-Fi is fixed. In this day and age, dependable internet is not a luxury feature; it is a basic expectation, even when you are trying to disconnect. We asked about it several times, and while the staff were sympathetic, management said there was nothing they could do. For a property at this level, that was disappointing. Breakfast Breakfast was great. We were lucky to be there early, because there are only a limited number of tables near the pool and under the canopy in front of it. Like other parts of the property, the space is beautiful but limited, so timing matters. Cleanliness The room was very clean, and the property itself has a beautiful, well-designed look. The main cleanliness issue we noticed was around the pool, where used towels were not being cleared quickly enough. That made the area feel more chaotic and also made it hard to know which chairs were actually free. Location and Atmosphere The property has a quiet, stylish Palm Springs atmosphere, and the room’s access toward the hedges and pool gave it a nice resort feeling. The overall setting is beautiful and relaxing, which is why the service and operational issues stood out even more. Value For a hotel at this level, the value depends heavily on whether the basics are working well. The room, spa, breakfast, and especially the staff were all strong, but the unreliable Wi-Fi, cold room service, pool crowding, and staffing issues made the stay feel less polished than expected. For a short leisure stay where you do not need to work or rely on internet access, it may still feel worthwhile. For a longer stay or a work-from-hotel trip, I would be cautious. Overall Experience Overall, this was a mixed stay. The property is beautiful, the room was clean and spacious, the spa treatment was excellent, and the staff were genuinely wonderful. I want to emphasize that the people working there were not the problem; they were the best part of the experience. The issues were operational: the hotel felt short-staffed, the pool area was hard to enjoy when busy, room service had multiple problems, and the Wi-Fi was unreliable enough to significantly affect the stay. I would consider staying again because there is a lot to like here, especially the staff and the overall atmosphere, but only after confirming that the Wi-Fi has been fixed. I would recommend L’Horizon more for couples or leisure travelers looking for a short, relaxing Palm Springs escape who do not need to work or rely heavily on internet access. For anyone planning a longer stay, a work-from-hotel trip, or expecting seamless luxury-level service, I would be cautious until the staffing and connectivity issues are addressed.

via tripadvisor

Location

How to Find Us

1050 East Palm Canyon Drive

Palm Springs · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 21 are not allowed at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

306 reviews

Highlights

+Excellent service
+Beautiful location
+Modern and cozy accommodations
+Relaxing atmosphere

Could Improve

–High prices at bar and restaurant
–Poolside cleanliness issues

Cleanliness8.5

Mentioned a concern regarding poolside sunbed cleanliness.

Service9.5

Numerous reviews praised the staff as friendly and attentive, providing excellent service.

Location9.1

Many reviews appreciated the location as secluded and relaxing, close enough to local attractions.

Room Quality9.2

Guests highlighted the beautifully restored accommodations with a cozy and modern feel.

Amenities8.8

Guests enjoyed the pools and relaxing atmosphere despite few critiques.

Value for Money8.3

Concerns regarding prices at the bar and restaurant, but overall value still appreciated.

Food and Beverage8.5

Could improve food offerings while specific restaurant was closed, but mentioned food was good.

Overall Experience9.2

Overall exceptional stays with many reviews expressing a desire to return to the property.

Julien

Couple · Jun 2026

Great place to stay to soak up Palm Springs vibes

Liked:Location, design, pool area

Disliked:Some broken sun umbrella, the AC in pour room was not working

via Nuitee

Wayne

Couple · Jun 2026

Magnificent

Liked:Excellent facilities

Disliked:Exceptional difference within the room

via Nuitee

Tzach

Couple · May 2026

Liked:Amazing boutique hotel, we had an interior courtyard which was perfect High-quality facilities, good kitchen

via Nuitee

rickyjavaroni

Couples · May 2026

Lovely Property and Amazing Staff, but Not Quite Seamless

via tripadvisor