Best Western Plus Palm Beach Gardens Hotel & Suites and Conference Ct

Multiple reviews report serious cleanliness issues: roaches, bed bugs, dirty/nasty sheets, dust, moldy smells and generally 'filthy' rooms.

Consistently praised front-desk staff (Carla, Nick, Kelly, Dana, Probina, Iris); quick check-in and friendly, professional service mentioned multiple times.

Many guests note a convenient, well-located property (close to attractions/airport, 'beach vibe'); location cited repeatedly as a strong point.

Rooms are frequently described as old and dated with broken shower doors, difficult-to-open doors, noisy AC/vent issues and need for renovation.

Mixed amenity reports: gym and lobby coffee machine receive positive mentions, but pool closure and dated in-room facilities lower scores.

Mixed impressions on value: some call it 'great value' while others felt they paid too much given condition and cleanliness problems.

Breakfast opinions vary: several complaints about low-quality/powdered eggs and overcooked items, though some guests found the breakfast acceptable.

Overall mixed-to-positive stay driven up by excellent staff and location but significantly weighed down by cleanliness and outdated room issues.