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Lion Quays Resort

Oswestry · GB

Lion Quays Resort

7.5
Very Good2,877 reviews
  1. Hotel Collection
  2. /Hotels in Oswestry
  3. /Lion Quays Resort
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Oswestry, GB

Stunning Views and Country Club Facilities

Located in the English countryside, Lion Quays Waterside Resort offers stunning views of the Llangollen Canal. Guests can enjoy access to the country club facilities, including a 75-station gym, fitness classes, and a 25-metre swimming pool with steam room, sauna, and jacuzzi.

Luxurious Spa Experience

The property features a spa with a thermal suite, experience showers, hydrotherapy pool, steam room, Sanarium, and sauna. Guests can indulge in spa treatments for an additional fee, complete with luxury robes, towels, and slippers provided for the ultimate relaxation.

Cafe Ash Delights

Cafe Ash is open all day, serving a variety of snacks, cakes, sandwiches, and refreshments for guests to enjoy throughout their stay.

Book your stay at Lion Quays Waterside Resort for a perfect blend of relaxation and luxury amenities.

Loading rooms and rates...

Location

How to Find Us

Moreton, Nr Weston Rhyn

Oswestry · GB

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

There are restricted times that children can use the country club. For more details please contact the property using the contact details on the booking confirmation. Please note that guests are advised to nook treatments in advance. The Country Club facilities which includes a 82 foot heated swimming pool and jacuzzi plus a 75 station Technogym is open for guests to use for free. As a result of COVOID 19, the steam room and sauna will remain closed. Children are only permitted to use the swimming pool between 11:00 and 16:00. Times slots will need be booked during the recovery of the COVID 19 period and to be complete 24 hours prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

2,877 reviews

Highlights

  • +Friendly, helpful staff
  • +Excellent spa, pool, jacuzzi and sauna
  • +Clean and modern rooms reported by multiple guests
  • +Comfortable beds reported in several stays
  • +Good continental breakfast choice for some
  • +Pleasant canal/field views in some rooms
  • +Reasonable price / good value noted by some
  • +Leisure facilities not overcrowded

Could Improve

  • –Significant cleanliness issues reported (stains, mould, dirty edges)
  • –Lift repeatedly broken causing accessibility problems
  • –Cooked breakfasts and some evening meals criticised (greasy, lukewarm, poor quality)
  • –Some rooms and hotel areas described as tired or in need of refurbishment
  • –Beds in some rooms are uncomfortable with protruding springs
  • –Road noise when balcony/door open
  • –Odd smells reported (spa drain smell, eggy stream near car park)
  • –Limited/poor vegetarian menu options and occasional out-of-stock items
Cleanliness5.5

Mixed reports: several guests praised clean, modern rooms and leisure areas, but there are multiple serious cleanliness complaints (stains, mould, filthy bathroom edges, glasses left outside, smelly spa drain and eggy stream).

Service9.0

Consistently positive staff feedback: reception and multiple team members described as friendly, helpful and professional; guests repeatedly noted good service and helpfulness.

Location8.0

Generally favourable: handy location with pleasant canal/field views for some rooms; some road noise reported when balcony/doors are open.

Room Quality7.0

Mixed room quality: some rooms described as clean, modern and comfortable (nice views, comfy beds), while others reported small bathrooms, worn/tired decor and problematic beds with exposed springs.

Amenities8.5

Leisure facilities are a strong point: spa, pool, jacuzzi and sauna receive high praise; however some spa areas and changing rooms were described as tired or with flaking paint and the lift failures impacted access.

Value for Money7.5

Perceived as reasonable value by some guests (price and included breakfast noted), but issues with food quality and tired hotel areas temper the value impression for others.

Food and Beverage6.5

Mixed to negative: continental breakfast had good choice for some, but cooked breakfast and several evening meals were criticised as greasy, lukewarm or poor quality; limited vegetarian options and occasional items out of stock.

Overall Experience8.0

Overall mixed but leaning positive: many guests enjoyed the spa, pool, friendly staff and would recommend, yet several stays were spoiled by food issues, lift problems, cleanliness concerns or booking errors.

Mark

Solo Traveller · Sep 2026

9

Wedding venue

Liked:Was here for 2 nights for my daughters and son in laws wedding and had a great time food was very good staff very friendly really nice place.
Disliked:The rooms were very warm as there was over 20 of us there and most said the same

via Nuitee

Georgia

Couple · Sep 2026

4

Spa nice, hotel not so nice.

Liked:Spa was nice, hotel not. Staff in restaurant friendly
Disliked:Hotel really shabby, dirty stains on the bed sheets, walls, ceiling, curtains. Flies in the bathroom light, toothpaste stains from previous guest. Headboard was flaking off on the pillows, had to ask to change rooms which was accommodated, next room was better but still not great. Pillows were flat, may as well have not had any, mattress was solid. For a hotel advertised as “luxury” I was extremely disappointed. I’d been looking forward to this and a chance to relax from busy life but didn’t leave refreshed.

via Nuitee

Martha

Couple · Sep 2026

8

Enjoyable stay - improvement’s needed

Liked:Spa facilities were good. The food was flavoursome. Staff friendly.
Disliked:I’m a pescatarian. First night no salmon starter or main. Same for second night, with the addition of no Thai fish cake starter. It’s not the biggest menu - so reduced my choices right down. No vegetarian sausages available on the second morning. Water in main pool was very cold. Parts of the spa looked in a state of disrepair and a couple of rooms were out of order. No Wi-Fi or data available in room. Available in spa/cafe

via Nuitee

Sylvia

Couple · Sep 2026

8

Room was good. Evening meal was excellent. Breakfast good but set up strange with individual hot food items in cast iro

Liked:Lovely location and grounds well kept. Room was clean and tidy.
Disliked:Tv was quite old but handset kept freezing and didn’t respond to buttons pressed. Stream running through the grounds smelled absolutely terrible and very unpleasant. Everything to enable you to make a hot drink was stuck in the wardrobe instead of being set up in the room.

via Nuitee

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