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Four Points Flex by Sheraton Osaka Umeda

Osaka · JP

Four Points Flex by Sheraton Osaka Umeda

8
Excellent3,391 reviews
  1. Hotel Collection
  2. /Hotels in Osaka
  3. /Four Points Flex by Sheraton Osaka Umeda
WiFi availableFree WiFiRestaurantScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Osaka, JP

Convenient Location

Located just a 5-minute walk from Umeda station and a 10-minute walk from Osaka station, HOTEL UNIZO Osaka Umeda offers easy access to transportation hubs, making it a perfect choice for travelers.

Comfortable Rooms

Each room is equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. The cozy seating area and desk provide a comfortable space for both leisure and business travelers.

24-Hour Service

With a 24-hour front desk and optional massage services, guests can enjoy round-the-clock assistance and relaxation during their stay at HOTEL UNIZO Osaka Umeda.

Book now to experience the convenience and comfort at HOTEL UNIZO Osaka Umeda.

Loading rooms and rates...

Location

How to Find Us

1-10-3 Shibata, Kita-ku

Osaka · JP

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

3,391 reviews

Highlights

  • +Excellent location (station, shopping, restaurants, airport limousine)
  • +Clean rooms
  • +Comfortable beds
  • +Good value / affordable
  • +Convenient on-site amenities (laundry, vending, free coffee/water)
  • +Close to theaters and nightlife

Could Improve

  • –Notable service failures in at least one stay (WiFi, cloakroom, staff behavior)
  • –Elevator issues reported
  • –Minor room maintenance problems (washlet remote, toothbrush softness, sink size)
  • –Some rooms feel small/claustrophobic
  • –Proximity to drinking/nightlife district may bother some guests
Cleanliness8.5

Consistently praised across reviews as very clean; multiple guests note good housekeeping and overall cleanliness of rooms.

Service6.5

Mixed sentiment: many guests mention courteous, smiling and helpful staff, but there is a significant negative report of poor staff response during a fire, WiFi/cloakroom issues and rude interactions that reduce the service score.

Location9.0

Very strong: repeatedly noted as close to Umeda station, shopping, restaurants, theater and airport limousine — a primary strength of the hotel.

Room Quality7.5

Generally comfortable beds and reasonably spacious for Osaka standards; some guests report small/claustrophobic rooms, cramped sinks and occasional maintenance issues.

Amenities8.0

Useful on-site amenities reported (laundry room, vending machines, free coffee/water refills, toiletries); one mention of onsen. Overall convenient but not exceptional.

Value for Money8.5

Frequently described as affordable and good value for the location and facilities provided.

Food and Beverage8.0

Hotel benefits from many nearby restaurants and eateries; some positive mentions of on-site dining options but most praise is for surrounding food choices.

Overall Experience8.0

Overall positive guest experience driven by location, cleanliness and value; occasional service and maintenance issues temper the experience for some guests.

MAH

Couple · Sep 2026

8

Clean and location

Liked:Housekeeping
Disliked:nil

via Nuitee

Irina

Solo Traveller · Sep 2026

8

I enjoyed my stay

Liked:Excellent value for money. Great location and a nice room! I really enjoyed my stay.
Disliked:There was only one washing machine available (the second one was not working). For a hotel, this is too few.

via Nuitee

SUI KEE MAGGIE

Solo Traveller · Sep 2026

9
Liked:bed, pillows, shower, doubled layer of windows.. all are excellent. room facilities are tidy, clean and comfortable. reception is helpful. location is good.

via Nuitee

Ching Ching

Solo Traveller · Sep 2026

6

It was okay. Good location, close enough to the airport limo bus staion. Close to many restaurants.

Liked:Room was clean comfortable, it had extra pillows and the necessary amenities were provided at the hotel lobby. Close to airport limo bus and subway station. max 10mins walk.
Disliked:Room cleaning is once every 3 days, so when there is no cleaning, you basically have to put up with the small rubbish bins in the room filling up quickly.

via Nuitee

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