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The Icon, Large Group Accommodation - 1 Min From The Square

Nottingham · GB

The Icon, Large Group Accommodation - 1 Min From The Square

6.3
Good12 reviews
  1. Hotel Collection
  2. /Hotels in Nottingham
  3. /The Icon, Large Group Accommodation - 1 Min From The Square
Free wired internetInternet accessNon-smoking throughout

Check-in / Check-out

From 03:00 PM · Until 10:00 AM

Amenities

Free wired internet, Internet access, Non-smoking throughout

Location

Nottingham, GB

Convenient Location and Amenities:

Located in Nottingham City Centre, a stone's throw away from National Ice Centre, The Icon offers a comfortable stay with free WiFi and a private entrance for convenience.

Well-equipped Units:

Each unit boasts a cozy sofa, a flat-screen TV with streaming services, and a kitchen complete with modern amenities such as an oven, microwave, and toaster. Soundproof and allergy-free units ensure a peaceful stay.

Nearby Attractions:

Explore the city with ease as the property is just 300 meters from the city centre and 500 meters from Nottingham Castle. Don't miss out on a visit to Trent Bridge Cricket Ground and Donington Park nearby.

Book now to experience the perfect blend of comfort and convenience at The Icon!

Loading rooms and rates...

Location

How to Find Us

13-15 St James's Street

Nottingham · GB

+441156473980

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

This property will not accommodate hen, stag or similar parties. Please inform The Icon, Large Group Accommodation - 1 Min From The Square in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.3

Good

12 reviews

Highlights

  • +Great location
  • +Ideal for big groups
  • +Spacious room sizes
  • +Good for cooking and washing clothes

Could Improve

  • –Limited room setup
  • –Dirty toilets
  • –Rude staff
  • –Overpriced
Cleanliness4.8

Several guests complained about cleanliness issues including dirty toilets and mixed soap provided.

Service5.8

Mixed feedback on service quality, with some guests mentioning rude staff and refusal of refunds.

Location8.9

Highly praised location for being in the centre of Nottingham and close to amenities.

Room Quality5.2

Rooms were described as uncomfortable due to lack of ventilation and limited windows.

Amenities6.5

Guests found the lack of air conditioning, small washing machine, and limited room setup as drawbacks.

Value for Money4.6

Several guests felt the property was overpriced for the quality of service and accommodations provided.

Food and Beverage7.3

No specific feedback mentioned regarding food and beverage services.

Overall Experience6.5

Mixed reviews on the overall experience, with positive comments on location and negative feedback on room quality and service.

Pauline

Family With Children · Aug 2025

1

ABSOLUTELY AWFULL!!

Liked:The only positive was the location - close to all the things we wanted to do.
Disliked:Sorry but there is so much wrong with this place it's hard to know where to start! 1. - The heat!! Windows don't open and the "AC unit" provided could not be used as such as it needed a flue pipe on the back which would then be put out of a window. As the windows don't open it could only be used as a basic fan which just moved the baking hot air around a bit. We had to go straight out and spend nearly £50 on extra fans.. 2. - The description!! This property is advertised as being good for 10 people with "5 double beds". The beds are not much bigger than singles, there is no way that 2 people could share comfortably. When I came to cook dinner I found there was only a milk pan, a very small saucepan (Think smallest of a set of 3) and a tiny frying pan. Only 3 forks, 3 glasses and 3 mugs for 5 of us! Not sure where the advertised photos of the living/dining room were taken but they are certainly not of the property (Flat 2) that we stayed in. There is a 2 seat sofa and 1 chair plus a tiny table with 3 dining chairs - not enough for us 5 let alone potentially 10 and the room is so small we were tripping over each others legs! 3. - Last but definitely not least - The safety!! Day one there were young lads wandering around in the apartment block who then tried to get into the flat we were in. Day two, as I was helping my disabled grandson get ready I turned around and there was a man standing on the back fire escape staring through the windows at us. Day three, early morning we were all still in bed when I heard a load of voices. As I started to turn around in bed to get up, 3 men walked into the apartment, one walked straight into my bedroom! As I started to get up he walked back out shouting to the others that there was "someone in here". Myself and my daughter shouted at them to get out. I was shaking and my grandson was in tears!

via Nuitee

Bogale

Extended Group · Aug 2025

4
Disliked:Windows do not open, too hot, no fan/ac was provide even though we asked.

via Nuitee

Noura

Family With Children · Aug 2025

1

Absolutely not

Liked:.
Disliked:Major problem 1: here the windows are sealed shut, so no ventilation in rooms, bathroom, or kitchen. The whole apartment is stuffy. After refusing their expectation to bring my own fan, one portable AC was delivered to the apartment door 2 days before check-out (booked 6 nights) but only can use it as a fan because the exhaust hose has no window to connect to. Major problem 2: 2 of the three bathrooms are outside the apartment, accessible to any person with access to the building. They looked and smelled like public bathrooms. 12 hours before check-in, the property clarified the above situations knowing that their ad wording is misleading and making sure you pass refund timeline. We are a family of 5 with teenage girls that require privacy, so we checked to a nearby hotel and used the apartment for cooking and washing clothes, because we were denied refund. Cooking one meal causes the smell to linger for days. The washing maching is very small. I wish they use honest advertising and promote it as what it really is; an upscale hostel.

via Nuitee

Ola

Family With Children · Jul 2025

1

Horrible and misleading advertising

Liked:Nothing to like , it’s stuffy with no air ventilation , windows are locked and there is no AC . Also be careful the advertisement is misleading this is not a with 3 bathrooms it’s only one private bathroom and 2 other communal bathrooms that are COMPLETELY outside the apartment. So technically if you need to use the toilet in the middle of the night you need to get dressed because your actualy leaving your home and there is cameras on the corridor leading to it .
Disliked:The staff were rude , they didn’t admit the wrong advertising and they refused to refund us . We refused to stay . Also the toilets were dirty and the soap provided was mixed with water so they also didn’t provide essentials

via Nuitee

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