Norwich · GB

Holiday Inn Express Norwich by IHG

Name: Holiday Inn Express Norwich by IHG
Address: Drayton High Rd, Norwich, England, NR6 5DU, Norwich, NR6 5DU
Telephone: +44 1603 780010
Rating: 7.8

7.8

Very Good166 reviews

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingConference spaceFree newspapers in lobby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Conference space, Golfing nearby, Internet access in public areas - surcharge, Television in common areas, Free breakfast

Location

Norwich, GB

Terrace with Stunning Views and Modern Amenities

Experience a comfortable stay at Holiday Inn Express Norwich, an IHG Hotel where you can enjoy a terrace with breathtaking views and convenient amenities like free Wi-Fi and a shared TV area.

Delicious Dining Options and Leisure Facilities

Indulge in a meal at the Great Room restaurant or grab a snack at the snack bar/deli. Unwind with a drink at the bar/lounge and explore the picnic area and discounted access to a nearby fitness facility.

Convenient Business Services and Event Spaces

Benefit from features like a 24-hour business center, complimentary newspapers, and dry cleaning services. Host successful events with conference space and meeting rooms, while staying connected with free parking and a daily continental breakfast.

Ready to experience a relaxing stay in Norwich? Book your room at Holiday Inn Express today!

Loading rooms and rates...

Location

How to Find Us

Drayton High Rd, Norwich, England, NR6 5DU

Norwich · GB

+44 1603 780010

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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Norwich · GB

Holiday Inn Express Norwich by IHG

7.8

Very Good166 reviews

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingConference spaceFree newspapers in lobby

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Conference space, Golfing nearby, Internet access in public areas - surcharge, Television in common areas, Free breakfast

Location

Norwich, GB

Terrace with Stunning Views and Modern Amenities

Experience a comfortable stay at Holiday Inn Express Norwich, an IHG Hotel where you can enjoy a terrace with breathtaking views and convenient amenities like free Wi-Fi and a shared TV area.

Delicious Dining Options and Leisure Facilities

Convenient Business Services and Event Spaces

Ready to experience a relaxing stay in Norwich? Book your room at Holiday Inn Express today!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

166 reviews

Highlights

+Clean rooms
+Friendly staff in general
+Recently refurbished design

Could Improve

–Rude check-in service
–Poor breakfast quality
–High parking fees

Cleanliness7.5

Rooms were clean with a fresh look, but one review mentioned issues with accessibility that reduced the sentiment.

Service8.0

Mixed service experience; some staff were friendly while others were rude upon check-in.

Location8.4

Convenient location noted, but not elaborated further in the reviews.

Room Quality8.9

Rooms were large, refurbished, and in good condition as per positive mentions.

Amenities8.0

Basic amenities were present, but some disappointments noted regarding breakfast options.

Value for Money7.0

Considered expensive for the quality of breakfast and some room shortcomings.

Food and Beverage6.5

Breakfast was critiqued as poor quality, impacting the overall experience negatively.

Overall Experience8.3

A blend of experiences; highly positive for some guests, but complaints present.

jeremy_hartigan

Business · Mar 2026

Much Better than Average HIE average

Liked:In my roadtrip this week and en route to Hunstanton i stayed at this hotel on Weds evening. I have a affinity with Norwich as my Great Uncle was MP for East Norfolk in 1950,s and had a beautiful house in Unthank Road and i can remember wonderful family parties in 1970s with our family Conveniently located on the ring road and adjoining a David Lloyd Sports Club and almost immediately located next to a Morrisons the local facilities are very convenient The reception is slightly above the average HIE but the welcoming from the reception staff was exceptional. My Platinum Elite membership was immediately recognized and I was thanked for being such a loyal IHG supporter Tired I went straight to my room in 2nd floor and almost immediately feel asleep My room was a standard HIE offering with a combined wash room and toilet door The only thing stopping me awarding a converted 5* is that my Television wasn’t programmed and I spent 10 minutes trying to get it working before giving up The breakfast was the average HIE Buffet but with soft bread rolls. I would have liked Mushrooms but made a bacon and tomato Bap with made a nice change Whilst assembling my breakfast I was complimented on my waistcoat which was very nice The Carpark is adequate but seems to be shared with the Gym and was quite busy in my arrival but perfectly ok on my departure Bravo - Well above the Standard HIE offering and I would happily return

via tripadvisor

norfolktraveller2018

Couples · Dec 2025

Average

Liked:We were a bit hesitant to book as we know the hotels history but was bear my parents to stay for the Christmas break. The room was large and adequate and mattress was new and the room had gadca quick refurb. The main issue was saying to park £5 which should be just included and why charge extra?? Also the breakfast on boxing day could have been far more organised as they told us the hotel was full when we arrived Christmas day eve so breakfastveas a bit caloric tbh, we felt they could gave allocated time slots to be far more organised rather than a free for all at peak time with no tables andboeopke queuing, not what we wanted boxing day morning. We went for a walk round the boxing day sale at Asda and returned to get a table and breakfast was OK, but not the best.

via tripadvisor

justinj431

Solo Travel · Nov 2025

Only good things to say here...

Liked:Looking at some of the reviews here I start to wonder if I went to the same hotel as honestly there is nothing at all to complain about here. This hotel easily lives up to brand standards for Holiday Inn Express and like most hotels of the chain, you know what you are getting and it delivers exactly that. The rooms were clearly recently refurbished to the Next Gen HIE design and the room I was in was spotless with everything working well and in pristine condition. Nothing at all to complain about here. I was on the ground floor but did not have any issues with noise at all and the room was large and had everything I needed. The bathroom didn't seem to get the latest generation design refurb but instead had their existing design refreshed with everything shiny and looking like new, so clearly some money was spent here, even if the overhaul wasn't to the same extent of the bedrooms. Good water pressure in the shower as well. Breakfast was good. Nothing to complain about here. Staff were exceptionally friendly and selection was decent and hot food was kept hot and things were being replenished when needed to be. The breakfast area was well appointed and in general you can see they must have recently spent some money refreshing the common areas as well. There's nothing to complain here at all. This hotel deserves much higher ratings than it has got on here so far and is a typical HIE of which I've visited many across Europe. When in the area next, I'll certainly be back.

via tripadvisor

Q3694QSgrahamh

Family · Oct 2025

Unpleasant staff

Liked:On arrival the receptionist was just rude. No smile or pleasantries at all. She asked for £90 without a please. I said are you charging for parking. She said yes and that the charge "is all over the wesite". I had the website up and suggested that it was not, but only £5.00 I thought not to argue the case. She never said thankyou, enjoy your stay or anything like that, she just walked off after giving me a rude look. Very bad welcome. Rooms are great and breakfast ok if you wait 10mins for coffee machine. Morning staff were excellent and smiled a lot.

via tripadvisor

Location

How to Find Us

Drayton High Rd, Norwich, England, NR6 5DU

Norwich · GB

+44 1603 780010

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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