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Courtyard by Marriott Norfolk Downtown

Norfolk · US

Courtyard by Marriott Norfolk Downtown

8.2
Excellent766 reviews
  1. Hotel Collection
  2. /Hotels in Norfolk
  3. /Courtyard by Marriott Norfolk Downtown
WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Norfolk, US

Walkability

80
Walk
56
Bike

Indulge in Comfort and Convenience

Luxurious Rooms with Stunning Views

Experience breathtaking panoramic views of downtown Norfolk from the comfort of your room. Each room is equipped with modern amenities including a refrigerator, cable TV, and coffee maker for your convenience.

Relax and Unwind in Style

Take a dip in the indoor pool, unwind in the whirlpool, or stay active in the fitness centre. Enjoy a delicious meal at the on-site Bistro offering healthy options and Starbucks items. End your day with a cocktail during dinner service.

Explore and Shop Nearby

Conveniently located near Norfolk State University and attractions like the Chrysler Museum of Art and MacArthur Center Mall, Courtyard by Marriott Norfolk Downtown is the perfect choice for your stay in Norfolk.

Book your stay now and elevate your travel experience at Courtyard by Marriott Norfolk Downtown!

Neighbourhood

What’s Nearby

Getting around
  • Civic Plaza0.1 miles· Light rail station
  • MacArthur Square0.1 miles· Light rail station
Landmarks
  • USS Wisconsin BB-640.4 miles· Museum
  • USS Norfolk Bell0.4 miles· Landmark
  • The MacArthur Memorial Museum0.1 miles· Museum
  • Chrysler Museum of Art0.7 miles· Museum
Parks
  • Town Point Park0.3 miles· Park
  • River Front Park0.7 miles· Park
Markets & shops
  • MacArthur Center0.1 miles· Shopping centre

Straight-line distance from the hotel. Each place opens in Google Maps.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Civic Plaza, 0.1 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Courtyard by Marriott Norfolk Downtown

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

520 Plume Street

Norfolk · US

+1 757-963-6000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

766 reviews

Highlights

  • +Friendly staff
  • +Good valet service

Could Improve

  • –Cleanliness
  • –Food quality issues
Cleanliness6.9

The hotel was described as dirty and not well maintained with issues like food under cushions and smelly carpets.

Service10.0

Most reviews praised the staff, particularly valet Mark Jones and the front desk staff, for their excellent customer service.

Location9.9

The hotel is conveniently located near areas of interest, which was positively noted by some guests.

Room Quality7.9

Several reviews mentioned old furniture and maintenance issues, indicating a need for renovation.

Amenities8.8

While some amenities were mentioned, issues with cleanliness and functioning facilities negatively impacted this score.

Value for Money6.9

Guests questioned the overall value, especially concerning the advertised amenities versus actual offerings.

Food and Beverage5.8

Negative feedback about the food quality and lack of options was highlighted, indicating dissatisfaction.

Overall Experience9.4

Generally, despite service praises, many guests highlighted various issues that affected their overall experience.

tahsin

Family With Children · Sep 2026

2

I was disappointed and would not stay at this property again.

Liked:The location was good.
Disliked:Room smelled misty, body wash container was empty,carpet was frayed, stain on bathroom door and bathtub was old. Found a bonnet from previous guests on the floor. Upon check in, was given the wrong room and had to go back downstairs because the key did not work. The pool was closed.

via Nuitee

Steven

Solo Traveller · Sep 2026

1

The lobby elevators were broken my whole stay. I had to use the service elevator, which was pretty gross. They were not

Liked:Location
Disliked:Noisy. Broken elevators, no continental breakfast.

via Nuitee

noel

Couple · Aug 2026

8

We'd likely stay here again when in Norfolk.

Liked:Staff was very helpful and knowledgeable. The valet service was superb! Location, location, etc. in downtown. Access to public transportation, city attractions, especially, Glad you are able to help keep downtown alive!
Disliked:Everyone will be glad when the main elevator is in service. And all the ice machines. But still a great location, and served our purpose well. In the room, there was a tear in the carpeting, some wallpaper has come unglued, and there was a steady drip in the tub. Being somewhat older, I had a concern that the bathroom floor was quite slippery, wet or dry, unless wearing soft-soled shoes. But all that is fixable.

via Nuitee

Michael

Couple · Aug 2026

3

I paid far too much for what I received

Liked:Location
Disliked:Elevator broke, issues with the lock, extremely low water pressure, old and stale

via Nuitee

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