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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Prince of Wales

Niagara Falls Ā· ca

Prince of Wales

9
Exceptional1,788 reviews
  1. Hotel Collection
  2. /Hotels in Niagara Falls
  3. /Prince of Wales
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM Ā· Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Niagara Falls, ca

Elegant Victorian Charm

Experience the luxury of Victorian-style rooms and a modern spa at this hotel near Lake Ontario. The property consists of five unique buildings, each offering beautifully decorated rooms equipped with modern amenities like flat-screen TVs and WiFi.

Culinary Delights

Indulge in traditional English tea at the on-site restaurant, Noble, or savor French-inspired dishes at Churchill Lounge. The hotel offers a diverse culinary experience using local ingredients and an extensive wine selection.

Relaxation and Entertainment

Unwind in the art-filled indoor pool area or pamper yourself with a massage at the Secret Garden Spa. With nearby attractions like Fort George and wineries, the Prince of Wales Hotel in Niagara-on-the-Lake is the perfect blend of elegance and leisure.

Book your stay now to immerse yourself in luxury and tranquility at the Prince of Wales Hotel!

Loading rooms and rates...

Location

How to Find Us

6 Picton Street

Niagara Falls Ā· ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, this hotel charges a mandatory CAD 19.95 /night resort fee. This fee covers: - In-room WiFi. - On-site parking. - A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance). Please note, the property is a combination of five separate buildings each with guest rooms. While not connected to the main hotel, they are all within a short walk. Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided. Rooms are located in a separate building within walking distance from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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PRINCE OF WALES

Guest Reviews

What Guests Say

9.0

Exceptional

1,788 reviews

Highlights

  • +Beautiful decor and historical charm
  • +Friendly and attentive staff

Could Improve

  • –High prices relative to value
  • –Need for updates and maintenance
Cleanliness8.7

Many reviews noted that rooms were clean, but some issues with room service and preparation were mentioned.

Service10.0

Staff members were consistently praised for their pleasantness and attentiveness, particularly in restaurant service.

Location9.6

The hotel’s location was highlighted as perfect and highly appreciated by multiple guests.

Room Quality8.7

Rooms were described as comfortable and clean, but some reviews indicated a need for updates and improvements.

Amenities8.6

While the amenities were liked, some guests felt the breakfast should be included in room costs.

Value for Money8.2

Concerns were raised about the cost relative to room quality and dining options, which some found disappointing.

Food and Beverage8.6

Food quality received mixed reviews; some enjoyed it while others described it as basic or overpriced.

Overall Experience9.7

Overall sentiment is positive with a majority finding the experience pleasant and memorable.

O4783DJroset

Family Ā· May 2026

2

Would not go again

Liked:My Aunt & I went to Prince of whales for massages and to spend time using the hot tub pool & sauna . Then to have lunch at the restaurant . My massage was one of the worst I’ve had . The room was cool & the bed seemed to be a portable massage bed . Hard & uncomfortable (I go regularly ) From our massages we went down to the pool area to find out the hot tub & sauna were not working . I had called that morning to make sure we could use the pool area as we planned on spending the afternoon. We go get changed & pay . So I ask the woman about everything being worked on she said they were waiting on parts for the repairs. They’ve been out for a couple days . Someone should have mentioned that when I called that morning . No one seemed to care how this affected our day. Disappointing experience To pay double of what you normally pay for a massage for the spa experience & not get the experience . Maybe staffed could have suggested using the amenities at one of the other vintages hotels ? Just a thought

via tripadvisor

chillmeter

Family Ā· May 2026

10

Exceptional Customer Service

Liked:The hotel is gorgeous, meticulous and charming, but the high level of Guest Service really stands out and is worth recognizing. The Front Desk Staff & Spa staff honor a tradition of graciousness that's almost a lost art. The details matter here and the associates truly raise the bar on honoring the Guest Experience. Chloe and Janine make you feel quite special when you check-in. The Porters, Jason & Jake are true gentlemen, and fast too! Tatiana in the spa goes out of her way to accommodate your wishes for booking a service. Hands down, Prince of Wales is our first choice of where to stay when we're in Southern Ontario. Bravo!

via tripadvisor

George

Couple Ā· May 2026

10

We had an absolutely perfect getaway.

Liked:Everything, the staff was wonderful and the location was perfect for parking the car and exploring the town on foot. The room was excellent and clean.

via Nuitee

EileenKaz

Couples Ā· May 2026

4

Beautiful property/awful bathroom

Liked:I absolutely love this hotel. We had a wonderful high tea and the lounge is so cozy and the food is delicious. However, my husband surprised me when we were leaving Niagara Falls and said we would be staying one night at the Prince of Wales. I was so excited. When I asked how much it was to stay there he said I really wouldn’t want to know because it was so expensive. My husband paid in excess of $600 for the night. The room was very pretty however, when I entered the bathroom, I was very surprised to see the disrepair. Attached are pictures and for the price that we paid this is totally unacceptable.

via tripadvisor