Name: Prince of Wales
Address: 6 Picton Street, Niagara Falls, L0S 1J0
Rating: 9

Prince of Wales, Niagara Falls | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Niagara Falls, ca

Elegant Victorian Charm

Experience the luxury of Victorian-style rooms and a modern spa at this hotel near Lake Ontario. The property consists of five unique buildings, each offering beautifully decorated rooms equipped with modern amenities like flat-screen TVs and WiFi.

Culinary Delights

Indulge in traditional English tea at the on-site restaurant, Noble, or savor French-inspired dishes at Churchill Lounge. The hotel offers a diverse culinary experience using local ingredients and an extensive wine selection.

Relaxation and Entertainment

Unwind in the art-filled indoor pool area or pamper yourself with a massage at the Secret Garden Spa. With nearby attractions like Fort George and wineries, the Prince of Wales Hotel in Niagara-on-the-Lake is the perfect blend of elegance and leisure.

Book your stay now to immerse yourself in luxury and tranquility at the Prince of Wales Hotel!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

1,867 reviews

Highlights

+Beautiful decor and historical charm
+Friendly and attentive staff

Could Improve

–High prices relative to value
–Need for updates and maintenance

Cleanliness8.7

Many reviews noted that rooms were clean, but some issues with room service and preparation were mentioned.

Service10.0

Staff members were consistently praised for their pleasantness and attentiveness, particularly in restaurant service.

Location9.6

The hotel’s location was highlighted as perfect and highly appreciated by multiple guests.

Room Quality8.7

Rooms were described as comfortable and clean, but some reviews indicated a need for updates and improvements.

Amenities8.6

While the amenities were liked, some guests felt the breakfast should be included in room costs.

Value for Money8.2

Concerns were raised about the cost relative to room quality and dining options, which some found disappointing.

Food and Beverage8.6

Food quality received mixed reviews; some enjoyed it while others described it as basic or overpriced.

Overall Experience9.7

Overall sentiment is positive with a majority finding the experience pleasant and memorable.

Bharania

Extended Group · Jul 2026

Staff at front desk were fine—not overly friendly but they were helpful. Valet was wonderful. Overall we had a great sta

Liked:Location was unmatched. Perfectly between Shaw festival theatre and the rest of Picton/Queen street which offers fantastic shops and cafes

Disliked:While I loved the Victorian nature of the hotel, it felt too worn down and dark to feel like it was luxurious. I was disappointed by the scuffed walls and worn down furniture that felt more worn than vintage. Also the room description said there was a fireplace and it was luxurious etc and there was no fireplace and it did not feel luxurious aside from the turndown service!

via Nuitee

ROBERT

Couple · Jul 2026

Liked:Location. Staff. Maintaining the heritage of the building.

Disliked:Restaurant is too expensive for our tastes but I’m sure it’s amazing. No fridge in the room. The tap isolation valve was partially closed because it was leaking.

via Nuitee

Jeff H

Solo Traveller · Jul 2026

Elegant, pricey, mostly worth it

Liked:Beautiful room, building, location is perfect, staff are very nice. Had the luxury pool all to myself yesterday. Noble Restaurant was excellent, worth the $$$ price.

Disliked:My room is in a separate building far away from front desk, restaurants, pool, parking. My biggest complaint is how long it takes staff to respond. Also, you can't control the air conditioning. There is a thermostat, but it doesn't actually allow you to make it cooler. Parking was a problem, and it took 20 minutes to get a porter to help us because the only parking spot available was a long city block away. I expected better because this is the most expensive hotel I've ever stayed in, by a lot.

via Nuitee

Maureen

Couple · Jul 2026

Very pleasant

Liked:Great location and elegance of the hotel.

Disliked:Not being able to call restaurant direct from room and having to leave a message.

via Nuitee

Location

How to Find Us

6 Picton Street

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note, this hotel charges a mandatory CAD 19.95 /night resort fee. This fee covers: - In-room WiFi. - On-site parking. - A shuttle service shuttle to destinations within the old town of Niagara-on-the-Lake (limited distance). Please note, the property is a combination of five separate buildings each with guest rooms. While not connected to the main hotel, they are all within a short walk. Please note that the maximum number of rooms that can be booked under 1 credit card is 3 rooms. Every room after the third will be charged room and tax for the entire stay at time of booking to the credit card provided. Rooms are located in a separate building within walking distance from the main building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,867 reviews

Highlights

+Beautiful decor and historical charm
+Friendly and attentive staff

Could Improve

–High prices relative to value
–Need for updates and maintenance

Cleanliness8.7

Many reviews noted that rooms were clean, but some issues with room service and preparation were mentioned.

Service10.0

Staff members were consistently praised for their pleasantness and attentiveness, particularly in restaurant service.

Location9.6

The hotel’s location was highlighted as perfect and highly appreciated by multiple guests.

Room Quality8.7

Rooms were described as comfortable and clean, but some reviews indicated a need for updates and improvements.

Amenities8.6

While the amenities were liked, some guests felt the breakfast should be included in room costs.

Value for Money8.2

Concerns were raised about the cost relative to room quality and dining options, which some found disappointing.

Food and Beverage8.6

Food quality received mixed reviews; some enjoyed it while others described it as basic or overpriced.

Overall Experience9.7

Overall sentiment is positive with a majority finding the experience pleasant and memorable.

Bharania

Extended Group · Jul 2026

Staff at front desk were fine—not overly friendly but they were helpful. Valet was wonderful. Overall we had a great sta

Liked:Location was unmatched. Perfectly between Shaw festival theatre and the rest of Picton/Queen street which offers fantastic shops and cafes

via Nuitee

ROBERT

Couple · Jul 2026

Liked:Location. Staff. Maintaining the heritage of the building.

Disliked:Restaurant is too expensive for our tastes but I’m sure it’s amazing. No fridge in the room. The tap isolation valve was partially closed because it was leaking.

via Nuitee

Jeff H

Solo Traveller · Jul 2026

Elegant, pricey, mostly worth it

Liked:Beautiful room, building, location is perfect, staff are very nice. Had the luxury pool all to myself yesterday. Noble Restaurant was excellent, worth the $$$ price.

via Nuitee

Maureen

Couple · Jul 2026

Very pleasant

Liked:Great location and elegance of the hotel.

Disliked:Not being able to call restaurant direct from room and having to leave a message.

via Nuitee