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The Priory Hotel and Restaurant

Newport · GB

The Priory Hotel and Restaurant

9
Exceptional107 reviews
  1. Hotel Collection
  2. /Hotels in Newport
  3. /The Priory Hotel and Restaurant
Free WiFiWheelchair accessible parkingFree self parkingSecured parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Hiking/biking trails nearby, Smoke-free property, Wheelchair accessible parking, Free self parking, Electric car charging station, Reception hall

Location

Newport, GB

Walkability

Walk Score® by Redfin
68
Walk

Stunning Terrace and Garden Views

Enjoy breathtaking views from the terrace and garden while relaxing at the property.

On-Site Dining and Room Service

Indulge in delicious meals at the hotel's restaurant with a bar/lounge, or opt for 24-hour room service for a cozy night in.

Convenient Amenities

Benefit from amenities like complimentary Wi-Fi, dry cleaning services, and a 24-hour front desk for a hassle-free stay.

To book your stay at The Priory Hotel and Restaurant in Newport (Caerleon) and explore the nearby attractions conveniently located within walking distance, visit our website now.

Loading rooms and rates...

The Neighbourhood

What’s Nearby

Landmarks
  • National Roman Legion Museum0.1 milesMuseum
  • Caerleon Castle0.1 milesHistoric ruins
  • Caerleon Roman Fortress Baths0.1 milesMuseum
  • Caerleon Roman Amphitheatre0.2 milesArchaeological site
Parks
  • Ffwrwm0.1 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Priory Hotel and Restaurant

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

High Street, Caerleon, Newport, Wales, NP18 1AG

Newport · GB

+44 1633 421241

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. A deposit may be required at the property.

Why Dyme

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Guest Reviews

What Guests Say

9.0

Exceptional

107 reviews

Highlights

  • +Good location
  • +Enjoyable dinner

Could Improve

  • –Poor service
  • –Cleanliness issues
Cleanliness7.7

Issues with broken coffee pods and out-of-date milk indicate poor cleanliness.

Service7.2

Service was unhelpful and dismissive, particularly during dinner.

Location10.0

The location is good and convenient for guests.

Room Quality8.6

Room was generally acceptable, but cooling was inadequate.

Amenities9.2

Standard amenities for this hotel tier.

Value for Money8.6

Price reflects some service shortcomings.

Food and Beverage9.7

Dinner was enjoyable, enhancing the hospitality experience.

Overall Experience8.7

Overall experience was disappointing due to service issues.

Ben

· Jun 2025

2

Awful service, freezing room, uncomfortable bed

Liked:When we arrived we were greeted by a man sitting on the sofa. He told us we could check in but didn't guide us and remained seated. I went to the terminal and because I had checked in online it told us to speak to someone on the front desk so we went back to the sofa. We were then taken to our room. On making a coffee we found two broken/ used coffee pods. We didn't see this as a problem until I used an out of date oat milk from 2024 and another from April 25. We took them down to the front desk in the envelope given to us on check in. The man on reception said he'd get it sorted. On our return to the room 40 minutes or so later this hadn't been done. My husband went back down again and he was given the coffee pods but not the milk. He rang the room an hour later saying he'd bring some up shortly but someone had to go out and get some oat milk (this was delivered in a grey milk jug). We went down for dinner. We had a lovely dinner. We decided we'd get a drink or two in the bar afterwards. So we asked the server if we could order small plated at the bag. He said he'd check and when he came back he said 'through gritted teeth they said you can order until 9pm'. Following this awful exchange we also heard an employee talking about us at the bar, complaining about us being there. We spoke to management after our stay and they offered 'to take care of us' if we returned but in my opinion this solution is not acceptable. We wont back.

via Nuitee

John

· Jun 2025

8
Liked:Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

via Nuitee

Cennydd

· Jun 2025

10
Liked:Amazing stay

via Nuitee

Mark

· May 2025

8
Liked:Good place to stay

via Nuitee

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