Extended Stay America Suites - Newport News - Yorktown

Multiple mentions of roaches and unclean areas in the room indicate significant cleanliness issues.

Receptionist was noted as nice, which reflects positive service despite other issues.

Location was highlighted as excellent with access to restaurants and shopping.

Rooms had issues including uncleanliness and mismatched expectations from website photos.

Limited amenities reported, with some dissatisfaction regarding maintenance.

Value questioned due to cleanliness and room quality, especially for the price paid.

No specific mentions, thus rated as standard quality for this hotel tier.

Overall experience negatively impacted by cleanliness and room quality issues.