W New York - Times Square | Member Rates

Name: W New York - Times Square
Address: 1567 Broadway, New York, NY 10036
Rating: 7.9

W New York - Times Square | Member Rates | Dyme

ParkingRestaurantScreens / Barriers between staff and guests for safetyFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

New York, us

Walkability

Walk

Bike

Luxurious Accommodations

Experience the epitome of luxury at W New York Times Square, where each room features a plasma TV, terry cloth bathrobes, and Bliss bath amenities. Enjoy a stocked minibar, light snacks, and room service for added convenience.

Gourmet Dining

Indulge in a culinary journey at the on-site restaurants, including Dos Caminos, Izi, and Blue Fin sushi. Sip on signature cocktails at The Living Room Bar or savor Japanese izakaya-inspired dishes at Izi, paired with a selection of boutique Japanese and American whiskeys.

Convenience and Style

From currency exchange to a tour desk and a high-end fashion and beauty shop, W New York - Times Square offers a seamless blend of convenience and style. Explore nearby attractions like the Empire State Building, Central Park, and the Metropolitan Museum of Art.

Book now for an unforgettable stay at W New York - Times Square.

Neighbourhood

What’s Nearby

42 St–Times Square (N/Q/R/W/S/1/2/3/7)

4 min walk

A major subway hub providing access to numerous subway lines across New York City.

50 St (1/2)

4 min walk

A convenient subway station for the 1 and 2 express lines, offering quick access to other parts of Manhattan.

Junior's Restaurant & Cheesecake Times Square

1 min walk

A classic New York diner famous for its extensive menu and legendary cheesecakes.

4.3

Ellen's Stardust Diner

0.2 miles

A lively 1950s-themed diner where aspiring Broadway performers sing while serving.

4.2

Joe Allen Restaurant

0.3 miles

A historic Theater District bistro known for its Broadway flop posters and pre-show dining.

4.5

The Smith – Midtown

0.5 miles

A popular American brasserie offering a lively atmosphere and a diverse menu for various occasions.

4.4

Times Square

0.1 miles

The iconic, bustling intersection known for its dazzling billboards, Broadway theaters, and vibrant atmosphere.

4.7

Top of the Rock Observation Deck

0.5 miles

Offers breathtaking 360-degree panoramic views of the New York City skyline, including Central Park and the Empire State Building.

4.8

Museum of Modern Art (MoMA)

0.7 miles

A world-renowned art museum featuring an extensive collection of modern and contemporary art, including masterpieces by Van Gogh, Picasso, and Warhol.

4.6

M&M's World New York

0.1 miles

A colorful, multi-story store offering a vast selection of M&M's candies, merchandise, and personalized M&M's.

4.5

Birdland Jazz Club

0.3 miles

A legendary jazz club in the Theater District, hosting world-class musicians and a vibrant atmosphere.

4.6

Hershey's Chocolate World Times Square

0.1 miles

An immersive chocolate experience offering Hershey's treats, personalized chocolate bars, and sweet souvenirs.

4.4

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.9

Very Good

1,913 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–Outdated room amenities

Cleanliness7.0

Multiple reviews indicated issues with room cleanliness and maintenance.

Service8.5

Generally positive feedback but highlighted some inattentive staff experiences.

Location9.6

Strongly praised for its great location.

Room Quality7.0

Some rooms are described as outdated and poorly maintained.

Amenities7.0

Mixed reviews on amenities; some complaints about missing items and maintenance.

Value for Money7.5

Reviewed as expensive given the overall experience and provided amenities.

Food and Beverage8.5

Generally positive remarks about food options, though specific mentions were few.

Overall Experience8.0

Experience varied widely, some enjoyed it while others had significant issues.

Lawrence

Couple · Jun 2026

Planned to Perfection.

Liked:My fiance and I just celebrated her birthday at the W Times Square in June 2026. The staff and amenities were tier 1. Jermaine and the front desk staff were very helpful with room decor, company, and accommodating my last-minute request. The bartender, Patrick, kept us grooving all weekend long and had great insight into things to do in town. All in all, I'm very happy with the W staff and how everything and everyone came together. BIG SHOUTS OUT TO JERMAINE CONCEIRGE

Disliked:N/A

via Nuitee

Jane

Couple · Jun 2026

very enjoyable

Liked:The location was great. It was near everything.

Disliked:The shower drain went down slow. We had to have them come fix it and clean up the water on the floor. But they responded quickly

via Nuitee

Jose

Couple · Jun 2026

Liked:they don’t want to give me my refund and i didn’t stay ther e

via Nuitee

MOHAMMED

Family With Children · May 2026

Not worth the price, not worth the frustration, and certainly not worth a return visit.

Liked:Nothing

Disliked:This was one of the most disappointing hotel experiences I have ever had. After arriving at the hotel around 5:00 PM following a long journey with my family, including tired children, I was informed that the suite I had reserved was still not ready. What made the situation even worse was that the staff could not provide any estimated time for when the room would be available. Their only solution was to offer complimentary drinks at the bar while we waited. I spoke with the manager, who repeatedly apologized but offered no real assistance. When I explained that we had just arrived from a long trip and needed a room immediately, I was simply told there was nothing they could do. The only compensation offered was 10,000 Bonvoy points, which did not address the inconvenience my family experienced. I even requested to speak with a higher-level manager because it seemed the manager on duty had little authority to resolve the issue. Surprisingly, about 30 minutes later, the hotel suddenly “found” another suite on a higher floor and moved us there. This raised an obvious question: if a suitable suite was available, why were we initially told that nothing could be done? The entire situation reflected poor customer service, lack of professionalism, weak problem-solving, and a failure to prioritize guest satisfaction. This was particularly unacceptable considering I had booked a 5-night, 6-day stay and expected a much higher standard of service from a W Hotel. Unfortunately, the hotel itself also appears dated and heavily worn. The property no longer feels fresh, modern, or aligned with the premium image that the W brand promotes. Because of this experience, I can confidently say that I will not return to this hotel and would not recommend it to anyone expecting luxury service or professional hospitality.

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

The nearest station is 42 St–Times Square (N/Q/R/W/S/1/2/3/7), 4 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at W New York - Times Square

LowHigh

Medium Carbon

No specific sustainability information is publicly available for this property. The hotel is part of Marriott International, which has a brand-wide sustainability and social impact platform.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1567 Broadway

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, parking charges vary depending on vehicle size and no in and out privileges offered.Parking is subject to availability due to limited spaces. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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