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Arlo Midtown

New York, United States

Arlo Midtown

8.7
Excellent7,177 reviews

351 West 38th Street

351 West 38th Street

  1. Hotels
  2. /Hotels in New York
  3. /Arlo Midtown
WiFi availableFree WiFiParkingValet parkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

New York, United States

Walkability

Walk Score® by Redfin
99
Walk
91
Bike

Modern Amenities and Convenient Location

Arlo Midtown in New York offers a blend of modern amenities and a prime location. The hotel features free bikes, a fitness centre, and a shared lounge, providing guests with opportunities for relaxation and recreation. Situated less than 1 km from Macy's, and within close proximity to Times Square and Bryant Park, the hotel's location is ideal for exploring the city.

Diverse Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a fusion of American and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate.

Comfortable Accommodations

The rooms at Arlo Midtown are designed for comfort and convenience, with amenities such as a safety deposit box and some rooms featuring a balcony. Whether you're here for business or leisure, the hotel ensures a pleasant stay.

Experience the best of New York City at Arlo Midtown. Book your stay now and create unforgettable memories.

Loading rooms and rates...

Location

How to Find Us

351 West 38th Street

New York, United States

+1 212-343-7000

The Neighbourhood

What’s Nearby

Getting around
  • 42 St–Port Authority Bus Terminal (A, C, E)0.3 milesA major subway station serving the A, C, and E lines, providing access to various parts of Manhattan and beyond.
  • 34 St–Penn Station (A, C, E)0.5 milesA major transportation hub serving Amtrak, Long Island Rail Road, New Jersey Transit, and multiple subway lines (A, C, E, 1, 2, 3).
Nightlife
  • The Landmark Tavern0.6 milesA historic Irish pub established in 1868, offering traditional pub fare and drinks in a charming, old-world atmosphere.
Landmarks
  • Shake Shack Theater District0.6 milesA popular outpost of the modern roadside burger stand chain, known for its burgers, hot dogs, fries, and shakes.
  • Times Square0.6 milesA major commercial intersection, tourist destination, entertainment center, and neighborhood in Midtown Manhattan, famous for its bright billboards and Broadway shows.
  • Richard Rodgers Theatre0.7 milesA historic Broadway theater known for hosting many iconic productions, including 'Hamilton'.
  • Intrepid Sea, Air & Space Museum1.1 milesA museum featuring the aircraft carrier USS Intrepid, the Space Shuttle Enterprise, and a Concorde supersonic jet.
Markets & shops
  • Macy's Herald Square0.8 milesThe flagship store of Macy's, a historic and iconic department store offering a vast selection of fashion, home goods, and more.
Parks
  • Bryant Park0.7 milesA beloved public park in Midtown Manhattan, offering a tranquil green space, seasonal activities, and free events like the Winter Village.
Dining
  • Pure Thai Cookhouse0.3 milesA popular Hell's Kitchen spot known for its authentic and spicy Northern Thai dishes, especially its homemade noodles.
  • Westway Diner0.4 milesA classic New York City diner offering a wide range of American comfort food in a casual setting.
  • Donburiya0.2 milesA small, casual Japanese eatery specializing in donburi (rice bowl) dishes.

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Mon 9 · 4:00 PMHappy Hour Jam with John Merrill TrioAfternoon jazz jam session.Hell's Kitchen11 min walkMon 9 · 5:30 PMWilly Chavarria in Conversation with Vanessa FriedmanDesigner and director talk.Chelsea16 min walk

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is 42 St–Port Authority Bus Terminal (A, C, E), 0.3 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Arlo Midtown

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

7,177 reviews

Highlights

  • +Excellent, central location (Times Square/Manhattan)
  • +Friendly and helpful staff/concierge
  • +Modern, stylish rooms and great showers
  • +Rooftop with amazing views
  • +Free bag storage and secure elevators
  • +Convenient on-site mini supermarket

Could Improve

  • –Inconsistent housekeeping; had to request cleaning
  • –Rooms are often small
  • –Perceived as expensive; unexpected fees reported
  • –Occasional cleanliness issues (mould, dust)
  • –Variable staff attentiveness in some cases
  • –Noisy/difficult-to-regulate AC and lighting issues
Cleanliness7.6

Mixed reports: many guests praised cleanliness and excellent showers, but several mentioned mould, dust and having to ask housekeeping to clean.

Service9.2

Generally very helpful and friendly staff (concierge repeatedly praised); some inconsistency noted (staff on phones, housekeeping needing reminders), but overall strong responsiveness.

Location9.6

Consistently excellent — ideal for Times Square/Manhattan, close to bars, shops and transit; many guests highlighted the location as a primary positive.

Room Quality8.4

Modern, chic rooms with comfortable beds and great showers, but often small; occasional maintenance issues (noisy AC, lighting, crooked doors or broken lamp).

Amenities9.1

Strong amenities: rooftop with great views, excellent showers, free bag storage, secure elevators and a convenient on-site mini supermarket.

Value for Money7.2

Perceived as pricey by multiple guests (comments about high rates and unexpected urban/checkout fees), so value is seen as below expectation given cost.

Food and Beverage9.3

Limited mentions but generally positive: one review called the breakfast fantastic while another noted breakfast à la carte — overall favorable when mentioned.

Overall Experience9.2

Positive overall: modern vibe, great location and staff make for a stay many would repeat, despite some cleanliness and cost concerns.

mark

Couple · Oct 2026

10
Liked:Showers! Cozy lobby, sound proof, black out curtain
Disliked:Beds a little soft

Charlene

Couple · Oct 2026

7

Nice hotel but a shame that we had to keep reminding the housekeeing to clean the room

Liked:The location was excellent. The room was small but adequate for the time we spent in it.
Disliked:We had to ask daily for our room to be cleaned.

Cameron

Couple · Oct 2026

10

Would book again

Liked:Very Modern hotel, good location for Manhattan stay

Cathal

Couple · Oct 2026

9

Great for exploring nyc

Liked:Fantastic location, clean room and comfortable bed. Amazing views from rooftop. No charge for bag storage on day of check out

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