Tuscany by LuxUrban, New York | Member Rates

Name: Tuscany by LuxUrban
Address: 120 E 39th Street,, New York, 10016
Telephone: +1 212-596-7540

Tuscany by LuxUrban, New York | Member Rates | Dyme

Free WiFiHealth or beauty spa nearbyHealth or beauty spa nearbyElevatorATM/bankingTelevision in common areas

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, ATM/banking, Television in common areas, Multilingual staff, Porter/bellhop, Smoke-free property

Location

New York, US

Walkability

Walk

Bike

Convenient Amenities and Tech-Savvy Features - Enjoy complimentary wireless internet and cable programming in 124 guestrooms, each equipped with an LCD television.

Top-Notch Services - Benefit from a 24-hour front desk, multilingual staff, and luggage storage during your stay at this boutique hotel, ensuring a comfortable experience.

Prime Location - Located in Manhattan, minutes away from iconic landmarks like Grand Central Terminal, 5th Avenue, and the Empire State Building, Tuscany by LuxUrban offers the perfect blend of luxury and convenience.

Book your unforgettable stay at Tuscany by LuxUrban now and experience the best of New York City within reach.

Neighbourhood

What’s Nearby

Grand Central Terminal

0.4 miles, 7 min walk

A historic Beaux-Arts train station and transportation hub serving multiple subway lines and Metro-North.

4.7

33 St (6)

0.2 miles, 4 min walk

A subway station serving the 6 local train, providing convenient access to the East Side of Manhattan.

3.8

The Smith – Midtown

0.3 miles, 6 min walk

A popular American brasserie known for its lively atmosphere and classic comfort food.

4.4

Shake Shack Grand Central

0.4 miles, 8 min walk

A popular fast-casual chain serving classic burgers, hot dogs, fries, and milkshakes, located within Grand Central Terminal.

4.3

Urbanspace Vanderbilt

0.4 miles, 8 min walk

A vibrant food hall offering a diverse selection of artisanal food vendors and communal seating.

4.4

Izakaya MEW

0.5 miles, 10 min walk

A cozy Japanese izakaya serving small plates, sushi, and a wide selection of sake and Japanese beers.

4.5

New York Public Library, Stephen A. Schwarzman Building

0.5 miles, 10 min walk

An iconic Beaux-Arts landmark known for its majestic architecture, reading rooms, and lion statues.

4.8

Bryant Park

0.6 miles, 12 min walk

A lively urban park offering a green oasis with seasonal activities, a carousel, and outdoor reading rooms.

4.8

Chrysler Building

0.3 miles, 6 min walk

A stunning Art Deco skyscraper, famous for its distinctive terraced crown and stainless steel ornamentation.

4.7

The Campbell

0.4 miles, 8 min walk

A historic and elegant cocktail lounge located within Grand Central Terminal, offering a sophisticated ambiance.

4.4

Grand Central Market

0.4 miles, 8 min walk

An indoor market featuring a variety of gourmet food vendors, perfect for grabbing snacks or specialty items.

4.5

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.7

Good

196 reviews

shonak2023

Couples · Oct 2025

Unreliable Booking Paid in Full Cancelled last minute

Liked:I booked a stay at Tuscany by Luxurban in New York through Booking.com in March 2025 for a November 2025 trip. The reservation was confirmed and paid in full months in advance. Then, in October—just weeks before my travel—I received an abrupt cancellation email. No explanation. No alternative accommodation. No apology. Just a cancellation notice that left me scrambling to find a replacement hotel at much higher prices due to peak season. To make matters worse, despite having paid in full, I was told I’d have to wait 7 to 12 business days for a refund. That’s a long time to be out of pocket, especially when trying to rebook last-minute in New York. This experience was incredibly frustrating and disappointing. I trusted Booking.com and Tuscany by Luxurban to honor their commitment—clearly, that trust was misplaced. If you’re planning a trip and want peace of mind, I’d strongly recommend booking elsewhere. This kind of treatment is unacceptable.

via tripadvisor

Hollie834

Couples · Sep 2025

Room cancelled and no help

Liked:We arrived Sept 6 late for our 2 night reservation and were told that our reservation had been cancelled due to flooding and water damage. The man at the front desk was a maintenance man and said he couldn't help us find another hotel. The front desk person - staff member was gone for the night. There were 3 other couples in the lobby dealing with the same thing. We tried to get a refund but the hotel phones have been shut down and they are not responding via email either. There was no email sent to warn us - even though the man at the desk said they had. So incredbly frustrating!

via tripadvisor

gehararigo

Business · Sep 2025

Whether it feels right depends on your priorities

Liked:This hotel has both strengths and serious weaknesses. If you understand them and choose accordingly, your stay can be satisfactory. The biggest advantage is the location. It’s just a few minutes’ walk from Grand Central Station, making it convenient to get almost anywhere. Especially from JFK Airport, the new LIRR line allows for a smooth trip with just one transfer. The walk from the station is short and along busy streets, which feels relatively safe even at night. The UN headquarters and related institutions are also within walking distance, which is ideal for business travelers. In terms of value, the hotel offers spacious rooms—especially by New York standards—at a relatively affordable price. The furnishings are a bit dated, but functional. If location and cost are your top priorities, this hotel delivers. However, the service is where things fall short. To be precise, it may be more accurate to say that service is essentially absent. I arrived around 8 p.m., and despite having prepaid, my room wasn’t ready. The front desk staff didn’t handle the situation professionally, and it felt as though security staff were doubling as reception. I stayed for three nights, but the room was never cleaned. The in-room safe was broken, and although I requested a repair, it remained unusable throughout my stay. Basic amenities were lacking—no soap or rinsing cup in the bathroom, just shampoo and conditioner. In summary, this hotel is competitive in terms of location and price, but the lack of service is striking. For a short stay where convenience is key, it can be a practical choice. But for a vacation or a more comfortable experience, I wouldn’t recommend it. This is just my personal impression, and I hope it helps others make an informed decision based on their own needs.

via tripadvisor

Q3522YNcurtisc

Family · Sep 2025

Glad they're out of business

Liked:We prepaid for a room with two queen beds for our family with three young kids, and when we arrived we were assigned a room with one king bed. We were told that there were no other multi-bed rooms available. The hotel appeared to be staffed by a lone individual at the desk. The staffer eventually brought us a cot for our kids. Insult to injury, when we checked into our room we found: the doorknob missing from the bathroom door; no soap to wash hands in the sink; no body wash or shampoo in the shower dispenser bottles; a missing mini fridge in the spot where the fridge was supposed to be; and no cover for the air conditioner. We were told that housekeeping had not been in for a few days and did not refill the soaps. The following morning, I outlined the issues to the manager, and he apologized and offered a partial refund that he said would take a few weeks. This past weekend (9/20) I tried emailing to the address he provided, only to get a bounce back. By chance, I was reading the New York Times, and they detailed a story stating that LuxUrban's properties -- including the Tuscany -- closed abruptly. While I'm disappointed I never got the partial refund, I'm happy they were forced to close down. Hands down, one of the worst stays I've ever experienced.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is Grand Central Terminal, 0.4 miles, 7 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Tuscany by LuxUrban

LowHigh

Medium Carbon

No specific sustainability information is publicly available for Tuscany by LuxUrban in New York. The property has faced significant operational and financial challenges, including reports of being non-operational in late 2025.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

120 E 39th Street,

New York · US

+1 212-596-7540

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

* A car is not required for transportation to and from this property. * Contactless check-in and contactless check-out are available. A deposit may be required at the property.

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