New York · us

Times Square West Hotel, BW Signature Collection

Name: Times Square West Hotel, BW Signature Collection
Address: 548 W 48Th St., New York, 10036-1102
Rating: 7.1

7.1

Very Good1,355 reviews

Screens / Barriers between staff and guests for safetyNon-smoking roomsAir conditioningRoom serviceLift / ElevatorLuggage storage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Room service, Lift / Elevator, Luggage storage, Express check-in/check-out

Location

New York, us

Convenient Location Near Times Square

Comfort Inn Manhattan - Midtown West is a stone's throw away from Times Square, making it the perfect hub for exploring the vibrant city of New York.

Modern Amenities for a Comfortable Stay

Each room is thoughtfully equipped with essentials like a hairdryer, flat-screen TV, and in-room safe. Enjoy the convenience of a wake-up call service and brewing your own coffee with the in-room coffee maker.

On-Site Facilities for Your Convenience

Take advantage of the 24-hour front desk, complimentary WiFi, business center, and fitness center during your stay. Whether you're here for work or leisure, we have you covered.

Ready to experience the best of New York City? Book your stay at Comfort Inn Manhattan - Midtown West now!

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Location

How to Find Us

548 W 48Th St.

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that there is a limit of 9 rooms per reservation. For larger groups, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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New York · us

Times Square West Hotel, BW Signature Collection

7.1

Very Good1,355 reviews

Screens / Barriers between staff and guests for safetyNon-smoking roomsAir conditioningRoom serviceLift / ElevatorLuggage storage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Room service, Lift / Elevator, Luggage storage, Express check-in/check-out

Location

New York, us

Convenient Location Near Times Square

Comfort Inn Manhattan - Midtown West is a stone's throw away from Times Square, making it the perfect hub for exploring the vibrant city of New York.

Modern Amenities for a Comfortable Stay

On-Site Facilities for Your Convenience

Take advantage of the 24-hour front desk, complimentary WiFi, business center, and fitness center during your stay. Whether you're here for work or leisure, we have you covered.

Ready to experience the best of New York City? Book your stay at Comfort Inn Manhattan - Midtown West now!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.1

Very Good

1,355 reviews

Highlights

+Good service
+Great location
+Cleanliness
+Value for money

Could Improve

–Poor service
–Limited amenities
–Average food quality

Cleanliness6.8

The hotel was clean, but overall cleanliness needs improvement based on service issues.

Service4.8

Multiple issues with staff behavior and service; felt unsafe and disrespected.

Location8.8

Great location, very close to cruise port.

Room Quality7.8

Room as described, but lack of amenities like sufficient storage.

Amenities7.8

Self-serve breakfast was basic and not varied; minimal amenities.

Value for Money8.8

Good value for money considering the location.

Food and Beverage5.8

Breakfast was average and not worth it; repeated the same menu.

Overall Experience5.8

A mix of good and bad experiences; significant issues with service affected stay.

Giorgia

Solo Traveller · May 2026

A stay that fell short of expectations, with several service and cleanliness issues that made the experience less comfor

Liked:The location was fine. 15 minutes away from Times Square.

Disliked:This hotel was a major disappointment, especially for the price. The property is clearly old, and it shows everywhere: tiny rooms, cramped bathrooms, and stained carpets that made the space feel far from clean. The overall condition of the room gave the impression that upkeep simply isn’t a priority. The location is also problematic. Being right next to a garage means constant traffic, and taxis struggled to pull over, which made coming and going unnecessarily stressful. But the breakfast experience was the worst part. The room was overcrowded, the food selection was extremely limited, and items ran out so quickly that guests were left waiting for basic things to be replenished. There weren’t enough chairs, so people ended up sharing tables with strangers just to sit down. It felt chaotic and poorly managed. To make matters worse, the staff repeatedly knocked on our door before checkout time, pushing us to leave even though we were still within the allowed window. Being interrupted three times was intrusive and unprofessional. Overall, this stay felt like a series of avoidable frustrations. For a hotel that isn’t cheap, the experience fell far below expectations. I would not recommend it.

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Forgani

Couple · May 2026

Not a good fit for us with the location, free breakfast and small rooms.

Liked:The bed was comfortable.

Disliked:The rooms were way too small. The daily breakfast was a joke. One of the main reasons we booked at this hotel was for a free breakfast. It's not that we expected a huge amount of options, but at least keep what you do offer full with enough to serve everyone. Our first morning there, we got downstairs around 8:00 and all of the hot items were completely empty. And the coffee was just brown water. Seriously, all three roasts...light, medium and dark roasts were just brown water. We did not bother trying the other three mornings we were there. We found a lovely market down the road that we loved.

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Andy

Solo Traveller · Apr 2026

Liked:Great Location in Hells Kitchen,everywhere walkable

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Jenna

Family With Children · Apr 2026

It was worth the money to stay here!

Liked:Location to NYC attractions was good. The room was nice and surprisingly quiet! The staff was very friendly and accommodating!

Disliked:The breakfast wasn't great. Very salty. The room was very small but expected that from a city hotel

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Location

How to Find Us

548 W 48Th St.

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Explore all New York collections & guides →

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.