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The Westin New York Grand Central

New York, United States

The Westin New York Grand Central

8.4
Excellent866 reviews

212 East 42nd Street

212 East 42nd Street

  1. Hotels
  2. /Hotels in New York
  3. /The Westin New York Grand Central
WiFi availablePaid WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

New York, United States

Walkability

Walk Score® by Redfin
100
Walk
82
Bike

Convenient Location in Manhattan

Situated in Manhattan, The Westin New York Grand Central offers easy access to major landmarks like Grand Central Terminal and the United Nations.

Modern Amenities

The hotel boasts a fitness centre, business centre, and on-site dining for guests to enjoy during their stay. The rooms feature flat-screen TVs, work desks, and complimentary toiletries in the en suite bathrooms.

Dining and Services

Guests can unwind at the on-site bar and lounge, indulge in a Grab & Go breakfast with a variety of options, and make use of room service and concierge assistance.

Experience the best of New York City with Times Square, Empire State Building, and Chrysler Building just a short distance away. Book your stay at The Westin New York Grand Central for a memorable experience.

Loading rooms and rates...

Location

How to Find Us

212 East 42nd Street

New York, United States

+1 212-490-8900

The Neighbourhood

What’s Nearby

Getting around
  • Grand Central Terminal1 min walkA historic Beaux-Arts landmark and major transportation hub serving Metro-North Railroad and various subway lines.
  • 42 St–Grand Central (4, 5, 6, 7, S)1 min walkThe subway station serving Grand Central Terminal, providing access to multiple subway lines across New York City.
Markets & shops
  • Saks Fifth Avenue12 min walkAn iconic luxury department store offering high-end fashion, accessories, beauty products, and home goods on a renowned shopping street.
Landmarks
  • Chrysler Building3 min walkA magnificent Art Deco skyscraper, famous for its distinctive terraced crown and stainless steel ornamentation, with a publicly accessible lobby.
  • The New York Public Library - Stephen A. Schwarzman Building8 min walkA historic Beaux-Arts landmark known for its iconic lion statues, grand reading rooms, and extensive collections, offering free admission.
  • United Nations Headquarters10 min walkThe iconic complex serving as the global headquarters for the United Nations, offering guided tours and visitor experiences.
Parks
  • Bryant Park9 min walkA lively urban park offering green space, seasonal activities, and free events, situated behind the New York Public Library.
Dining
  • Grand Central Oyster Bar & Restaurant2 min walkA historic seafood restaurant located within Grand Central Terminal, renowned for its fresh oysters and classic American fare in a vaulted setting.
  • The Smith – Midtown5 min walkA lively American brasserie offering classic dishes and a bustling atmosphere, popular for brunch, lunch, and dinner.
  • Shake Shack Grand Central2 min walkA popular fast-casual eatery inside Grand Central Terminal, serving gourmet burgers, hot dogs, fries, and milkshakes.
  • Urbanspace Vanderbilt3 min walkA vibrant food hall featuring a diverse selection of artisanal food vendors and culinary experiences in a modern setting.

Each place opens in Google Maps.

What’s On Nearby

Mon 9 · 4:30 PM · +4 more daysMartini HourMartinis & caviar bites.Midtown19 min walkTue 10 · 10:30 AM · +5 more daysHujar: ContactPhotographer's unseen process.Murray Hill11 min walk

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Grand Central Terminal, 1 min walk from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Westin New York Grand Central

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, guests must be at least 21 years or older to check-in. Please note: Crib requests are subject to availability and need to be confirmed by management. Please note that the parking fee does not include exit and reentry. Please note that 'breakfast included' rates include continental breakfast for 2 adults only, irrespective of room occupancy. The destination fee includes: - Enhanced High Speed Internet Access - Complimentary local, long-distance, and international calls - 35 USD food and beverage credit per room per day - 20 USD dry cleaning credit per room per day - One yoga class at local studio per room per day - Citi Bike pass for two or official Grand Central self-guided audio tour for two per day Please see the concierge on the lobby level to book any of these experiences. Our daily destination fee includes the thoughtful offerings designed to enhance your experience: Featuring: Daily $17.50 food and beverage credit *Must be used daily non-cumulative. Grand Central Station Guided Tour Experience for up to two guests. 24-Hour Citi-Bike rental for up to two guests per day. Daily Enhanced Wi-Fi Access. Bonvoy Elite Amenity for Gold, Platinum, Titanium, and Ambassador: $17.50 Daily Drink Credit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

866 reviews

Highlights

  • +Excellent location (close to subway, attractions)
  • +Rooms generally very clean
  • +Comfortable beds and good city views
  • +Friendly/helpful staff (bell staff, named staff praised)
  • +Spacious king option for families/3 adults

Could Improve

  • –Hidden fees and at least one double-charge incident (billing/refund problems)
  • –Occasional AC/ventilation and bathroom maintenance issues (urine smell reported in one room)
  • –Cafe overpriced and occasional unfriendly staff
  • –Slow elevators and no airport shuttle
Cleanliness9.0

Multiple reviews praise rooms as very clean and beds comfortable; however there are isolated reports (room 1102) of a persistent urine smell requiring deeper cleaning.

Service8.9

Generally strong hospitality noted (friendly bell staff, staff named Kayla praised), but several serious service failures reported (double charges, slow/no refund and an unhelpful manager; occasional unfriendly cafe staff).

Location9.6

Consistently noted as excellent — close to subway, close to city attractions, great city views; repeatedly described as very convenient.

Room Quality9.0

Beds and views praised and rooms described as comfortable and well sized, though some rooms had AC/ventilation problems and awkward bathroom door/toilet layouts.

Amenities7.6

Basic amenities present (nice bedding touches, essential oils) but limited in other areas: slow elevators, no airport shuttle, and guests needed to go offsite for some needs.

Value for Money6.8

Significant negative sentiment: multiple reports of hidden daily fees and at least one double-charge incident making the effective cost much higher than advertised.

Food and Beverage7.7

Cafe offerings described as overpriced and one staff member was noted as having a bad attitude; limited positive mention of in-hotel F&B overall.

Overall Experience8.6

Many guests found the stay comfortable and would return (trust in the brand, friendly staff, great location), but billing issues, occasional maintenance and service lapses lowered overall satisfaction.

Enkler

Extended Group · Nov 2026

8

Excellent place to stay for convenience and rest.

Liked:Location, cleanliness and pleasant staff provided for good night rest before marathon. Close proximity to subway and Grand Central were key benefits.
Disliked:Room was for four adults - cups coffee/tea set for two and water stayed to be delivered never arrived. Cost of food in Market was extremely overpriced. Bought due to convenience and discovered other equivalent options in proximity post purchase. Lesson learned!

James

Couple · Oct 2026

7

Over priced for everything and hidden fees over the advertised price - but it was clean in NYC

Disliked:A lot of daily hidden fees on too of the advertised price to the point that it was 40 percent higher than the advertised price per day.

Jermis

Solo Traveller · Oct 2026

7

Customer service really good.

Liked:Close to anywhere in the city.
Disliked:All is good.

David

Extended Group · Sep 2026

1

awful. If I could get a refund for the whole trip I would.

Liked:nothing besides the view
Disliked:they charged my card two times, the ac wasn't working at all, there's no vent in the bathroom so if you shower longer then 20 minutes you can't breathe, zero respect from any employee and when I spoke to the manager about charging my DEBIT CARD for a extra $760... as a mistake she basically just hung up and had a attitude the entire time.

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