New York, United States

The Carlyle, A Rosewood Hotel

Name: The Carlyle, A Rosewood Hotel
Address: 35 E 76th St, New York, New York, 10021, New York, 10021
Telephone: +1 212-744-1600
Rating: 9.2

9.2

Exceptional154 reviews

Free WiFiFree newspapers in lobbyFull-service spaFull-service spaConcierge serviceElevator

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Gift shops or newsstand, Shopping on site, Bicycle rentals nearby, Fireplace in lobby

Location

New York, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious Spa Experience

Indulge in a relaxing time at the full-service spa, offering a range of treatments to pamper yourself.

Gourmet Dining Options

Savor delightful culinary experiences at the hotel's 2 restaurants and coffee shop/cafe, followed by a drink at the stylish bar/lounge.

Convenient Location & Nearby Attractions

Experience the convenience of being centrally located in New York, just moments away from iconic landmarks like Central Park, Metropolitan Museum of Art, and 5th Avenue.

Book your stay at The Carlyle, A Rosewood Hotel for a perfect blend of luxury, comfort, and prime location in the heart of the city.

Loading rooms and rates...

Location

How to Find Us

35 E 76th St, New York, New York, 10021

New York, United States

+1 212-744-1600

The Neighbourhood

What’s Nearby

Getting around

Nightlife

Lexington Bar and Books0.3 milesA sophisticated cigar and cocktail lounge offering a classic, clubby atmosphere.

Landmarks

Markets & shops

Ralph Lauren Flagship Store0.2 milesThe iconic flagship store offering a luxurious shopping experience across multiple floors of Ralph Lauren collections.

Parks

Central Park0.1 milesAn iconic urban park offering vast green spaces, walking paths, and numerous attractions.

Dining

Each place opens in Google Maps.

What’s On Nearby

Mon 9 · 2:00 PM · +5 more daysPrivate Art and Crime Tour at the Metropolitan Museum of ArtPrivate museum art crime tour.Central Park9 min walkFree Mon 9 · 2:00 PMActs of Art community conversationArtists & activists unite.Upper East Side15 min walk

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is 77 St (6), 0.2 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Carlyle, A Rosewood Hotel

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for The Carlyle, A Rosewood Hotel in New York. The hotel is part of the Rosewood Hotel Group, which has a brand-wide sustainability roadmap and targets.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

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New York, United States

The Carlyle, A Rosewood Hotel

9.2

Exceptional154 reviews

Free WiFiFree newspapers in lobbyFull-service spaFull-service spaConcierge serviceElevator

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Gift shops or newsstand, Shopping on site, Bicycle rentals nearby, Fireplace in lobby

Location

New York, United States

Walkability

Walk Score® by Redfin

Walk

Bike

Luxurious Spa Experience

Indulge in a relaxing time at the full-service spa, offering a range of treatments to pamper yourself.

Gourmet Dining Options

Savor delightful culinary experiences at the hotel's 2 restaurants and coffee shop/cafe, followed by a drink at the stylish bar/lounge.

Convenient Location & Nearby Attractions

Experience the convenience of being centrally located in New York, just moments away from iconic landmarks like Central Park, Metropolitan Museum of Art, and 5th Avenue.

Book your stay at The Carlyle, A Rosewood Hotel for a perfect blend of luxury, comfort, and prime location in the heart of the city.

Loading rooms and rates...

Location

How to Find Us

35 E 76th St, New York, New York, 10021

New York, United States

+1 212-744-1600

Guest Reviews

What Guests Say

9.2

Exceptional

154 reviews

Highlights

+Kind, attentive and accommodating staff
+Responsive technician and prompt assistance
+Staff arranged breakfast/paper deliveries to hospital
+Space heaters provided to address heating issue
+Comfortable room layout with separate twin beds

Could Improve

–Serious cleanliness concern: guest diagnosed with scabies after stay
–Hotel refused to provide inspection/documentation proving remediation
–Room would not warm up due to old building/heating limitations
–Anxiety/health impact on guest despite good service

Cleanliness6.0

Guest reported red bumps and a scabies diagnosis after the stay; hotel reported negative test but refused to provide inspection documentation, raising serious concerns about room cleanliness.

Service10.0

Staff described as kind, attentive, patient and extraordinarily accommodating; responsive technician sent promptly and staff arranged breakfast/paper deliveries to the hospital without being asked.

Location9.2

Standard quality for this hotel tier (not mentioned in the reviews).

Room Quality9.4

Room had two twin beds and was otherwise comfortable, but heating issues due to an older building required space heaters and left the room cold.

Amenities9.8

Staff provided space heaters when heating was insufficient and offered strong guest support (e.g., daily papers/pastries); amenities were helpful and promptly delivered.

Value for Money9.2

Standard quality for this hotel tier (not mentioned in the reviews).

Food and Beverage10.0

Breakfast service went above and beyond (preparing a special bag of papers and pastries and sending them to the hospital), indicating excellent F&B service.

Overall Experience10.0

Overall stay praised for exceptional, caring service and helpful staff; however the experience was tarnished by a severe cleanliness incident (scabies) and lack of documentation from the hotel.

Kim4321Sky

Family · Feb 2026

Kind and attentive staff during the visit, cold room, scabies following visit

Liked:I came here for two nights with my daughter and stayed in a room on the 12th floor with two twin beds. The room would not warm up due to the cold temperatures outside. The staff was very responsive and sent up a very kind technician immediately to make sure the heat was working correctly. They told us that due to the building being so old, there wasn't more they could do besides provide space heaters, which helped somewhat. Two and a half weeks after our visit I noticed red bumps on my body and experienced unbearable itching, particularly around my feet at night. After seeing my PCP and a dermatologist, I was eventually diagnosed and treated for scabies. My young daughter thankfully did not get it since we had two separate beds in our room, thank goodness. I had not traveled or stayed anywhere after my trip to New York and nobody else in my family has had any bites or symptoms. I called the hotel to inform them of what had happened. I did not ask for a refund, nor do I want one. I simply asked for a copy of the report showing me that they inspected the bed properly so this hell would not be experienced by future guests. They refused to send me any reports or any documentation at all proving they remedied the situation in the room. They simply stated via email "an outside company tested the room 1212 on Saturday and the results were negative for all biting bugs."

laurak266

Solo Travel · Jan 2026

Wonderful hotel

Liked:I have stayed multiple times at the Carlyle for pleasure, but this stay was different as I needed to be near the hospital where my husband was having surgery. The entire staff was kind, patient, and extraordinarily accommodating. Every morning at breakfast they would even make a special bag of the daily papers and pastries to bring to him at the hospital without my even asking. This is just a small example of how the staff goes above and beyond for their guests. I can’t wait to return with my husband for a long weekend.

brucemitchell108

Couples · Jan 2026

Good but not great

Liked:There are “hotel people” and Air BnB people. We are definitely hotel people, especially iconic hotels like the Carlyle, which is Rosewood branded. We have been fortunate to stay at top hotels around the world, like The Imperial Hotel in Vienna, the Peninsula in Paris and Bangkok, and Four Seasons around the globe, among many others. Our initial impression of the Carlyle was unfortunately not great, due to the lady at the front desk. She was not friendly, and failed to note any of our benefits, which I heard her later reciting to other guests (your room includes free breakfast, a $100 hotel credit, etc). She also could not apparently run my credit card, as they contacted me twice more to “please come to front desk at your earliest opportunity, we don’t have a credit card on file for you” bs. I notified their guest experience person in advance that we were celebrating a wedding anniversary during our stay. At other hotels around the world, they always do something special. At the Peninsula, it was a fabulous meal. At the Imperial, it was a nice bottle of champagne and strawberries. Like that. However, our day came and went at the Carlyle without a word, not even a note. When the guest experience desk contacted me later to inquire as to our stay, I was honest and informed them of our disappointment. Lea, to her credit, did everything possible to “turn this trip around”, as she said. Complimentary champagne, $100 room credit, chocolates, etc. She is certainly a credit to the hotel. So we actually did have an enjoyable experience. She also provided us with a free room service breakfast, though our room, (1108), is actually too small for room service. There is no place for the breakfast cart, so we sat on the bed. The delivery guy had a hard time navigating the cart through the room, it is very small. We did have a peek of Central Park through our window, though we would have loved a higher floor for a more sweeping view. This was my wife’s first visit ever to NYC, so I wanted to make it really special for her. Would we stay at the Carlyle again? Maybe. I do have Lea’s contact info, so if I arranged with her beforehand I’m sure it would be a smoother experience. I would say that overall the service, while friendly, is not up to the standards of other 5 star hotels. For example, at the Four Seasons, if you have a charging cord for your phone or whatever, they wrap it up in a little leather thing to eliminate a lot of trailing wires. Not a big deal, and not expensive for them, but what a nice touch. Also, and I admit we are totally spoiled, we love a bidet. Housekeeping failed to replenish our body lotion and we had to call down for that. There was not a room service menu in our room, and when I went to call the front desk, our phone didn’t work. That’s the kind of stuff that separates the best hotels, so the service here could definitely be improved upon.

data_dylan

Couples · Dec 2025

Luxury hotel at a luxury price

Liked:I booked The Carlyle hoping for a bit of that old world New York charm I keep hearing about. The location puts you right where you want to be on the Upper East Side, and the lobby feels intimate rather than cavernous like some of the midtown giants. It really leans into that small boutique hotel energy which I tend to prefer over the massive chains. The biggest surprise for me was the room size. Anyone who spends time in Manhattan knows you usually have to step over your suitcase to get to the bathroom, but here I actually had floor space to spare. It felt spacious and properly upscale. The staff were solid too. They were friendly and quick to help when I needed extra towels, managing to be attentive without being annoying. I have to be honest about the value though. It is steep. You are definitely paying a premium for the history and the zip code. While the room was comfortable and the service was good, I found myself wondering if it was truly worth the high nightly rate. It is a very nice place to rest your head, but do not expect it to revolutionize your idea of luxury for that price. It gets the job done with style, just know you are paying for the reputation.

The Neighbourhood

What’s Nearby

Getting around

Nightlife

Lexington Bar and Books0.3 milesA sophisticated cigar and cocktail lounge offering a classic, clubby atmosphere.

Landmarks

Markets & shops

Ralph Lauren Flagship Store0.2 milesThe iconic flagship store offering a luxurious shopping experience across multiple floors of Ralph Lauren collections.

Parks

Central Park0.1 milesAn iconic urban park offering vast green spaces, walking paths, and numerous attractions.

Dining

Each place opens in Google Maps.

What’s On Nearby

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is 77 St (6), 0.2 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Carlyle, A Rosewood Hotel

LowHigh

Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

Explore More