Sonder Henri on 24, New York | Member Rates

Name: Sonder Henri on 24
Address: 37 West 24th Street, New York, 10010
Telephone: +16173000956
Rating: 9.2

Sonder Henri on 24, New York | Member Rates | Dyme

Screens / Barriers between staff and guests for safetyFitness facilities (surcharge)Non-smoking roomsAir conditioningLift / ElevatorNon-smoking throughout

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Lift / Elevator, Non-smoking throughout, Staff adhere to local safety protocols

Location

New York, us

Walkability

Walk

Bike

Luxurious Accommodation

Sonder Henri on 24 offers stylish rooms with modern amenities such as air conditioning and free WiFi. Each room features a flat-screen TV, a private bathroom, and comfortable bedding to ensure a relaxing stay.

Convenient Location

Situated just steps away from iconic landmarks like the Empire State Building and Madison Square Garden, this hotel is perfect for exploring the vibrant city of New York. With Grand Central Station and Macy's within close proximity, guests can easily immerse themselves in the bustling atmosphere of the city.

Exceptional Facilities

From a well-equipped desk to a convenient coffee machine, Sonder Henri on 24 goes above and beyond to cater to the needs of its guests. The non-smoking property also offers a wardrobe, ensuring a comfortable and hassle-free experience.

Experience luxury and convenience at Sonder Henri on 24 - book your stay now for an unforgettable New York adventure!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

282 reviews

Highlights

+Great location
+Convenient amenities

Could Improve

–Bedbug infestation
–Small room size

Cleanliness6.6

Serious issues with cleanliness due to reported bedbug infestation.

Service10.0

Service was initially slow in response to bedbug complaints but was acceptable for other interactions.

Location10.0

Good location, close to public transport and various attractions.

Room Quality9.1

Room was small with minimal amenities, but comfortable overall.

Amenities10.0

Basic amenities provided, but lacking in some services.

Value for Money8.6

Expensive for the size and quality of the room.

Food and Beverage9.6

Convenient café nearby with good breakfast options.

Overall Experience9.6

Experience marred by cleanliness issues but redeemable due to location and service.

mikewZ6631CL

Family · Nov 2025

Do Not Stay Here – Bedbug Infestation and Total Nightmare Experience

Liked:We stayed at the Sonder Henri in NYC, October, 24th and found bedbugs in our room after just one night. From what we could tell, the entire 17th floor is likely infested. We showed photos of the bugs to the front desk and sent them to Sonder, Airbnb, and Marriott Bonvoy (who owns the property). Instead of taking immediate action, they gave us the runaround and made refunding our money an exhausting, multi-day ordeal. Our trip was completely ruined. Just five minutes before leaving for our daughter’s engagement party, we discovered the bedbugs. We had to throw everything into bags, rush out of the room, and head to the event with our suitcases in tow, completely panicked about finding another hotel in New York City on short notice on a Saturday afternoon. After finally securing a new place across town, we had to check in late at night and spend the next day decontaminating everything. Once home in California, we had to seal our luggage in plastic bags, wash and rewash all clothing, and spend hours cleaning and worrying about bringing an infestation home. This property should be inspected and fumigated immediately. The way management handled this situation was unacceptable. Do not stay here. If you must, check every inch of your bed, sheets, and mattress, and avoid the 17th floor at all costs. Also, remember to look over you body closely as bedbug bites react differently to people. Some swell and get pussy, some make you sick, some don't even itch.

via tripadvisor

Philippa

Couple · Oct 2025

Good hotel, great location, very small

Liked:Overall quite happy with our stay. Location is great, 1 block away from the subway station. Furnishings in general were nice. Our coffee machine wasn't working and they replaced it with a new one very quickly. The shampoo and conditioner & soap was nice & good quality. Self check in was very convenient. Aircon/ heating worked very well. The adjacent cafe/ bar did really good breakfasts & coffee & was reasonably priced.

Disliked:Quite a basic hotel so you're really just paying for the location. Very squeaky bed, and a random mix of 6 small pillows. Only 1 concierge so if they weren't there then you had to wait. The servicing of the room was very minimal, they really only re-made the bed every day, but didn't re stock the coffee or cups or water. There wasn't very good storage in the room, just a wardrobe but no draw space and no space to put suitcases, just a small amount of room around a very wide bed. Would be better to have a smaller bed. The room space is very small for what you pay for. Quite a few of the light fittings in the bathroom were broken.

via Nuitee

Francesca

Family With Children · Oct 2025

Perfect location, comfy bed and spacious room by New York standards.

Liked:Perfect location, close to everything but nice and quiet ( away from the madness of Times Square etc). I’ve stayed here a couple of times and I find the rooms in this hotel comfortable and practical, and really spacious as well as quiet for NYC.

Disliked:The bar and things are closed at the moment, and one of the lifts was out. But there are so many good bars near by it really doesn’t matter. Eataly on the corner is a must.

via Nuitee

noelles117

Business · Oct 2025

Perfect NYC hotel

Liked:This is a perfect NYC hotel. This is the first hotel I’ve stayed at that has an electric tea kettle. It also has a good wine opener, the heavy waiter style. In addition, it has a quality hair dyer, mini fridge and iron. All of these elements are what are important to me as a traveler. The location near the Flat Iron building was so central and easy to hop on the subway. So many nearby dining options. It’s a very quick walk to Eataly where I grabbed quick yogurt parfaits for breakfast and great pasta at their bars for dinner. Check in is at 4pm. I arrived at 3:00, and they gave me no hassle checking in early. Using a code for room entry was nice as well, not having to mess with key cards was a plus.

via tripadvisor

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sonder Henri on 24

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

37 West 24th Street

New York · us

+16173000956

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform Sonder Henri on 24 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no cable. This is a central location and prone to street noise. We have a partnership with Blink Fitness, just two blocks away. Please show them your booking confirmation for complimentary gym access. Sonder offers all guests the ability to book housekeeping services on demand for a nominal fee. This ensures you can enjoy an uninterrupted and environmentally sustainable stay. Housekeeping services must be scheduled via the Sonder app, 24 hours in advance.

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Guest Reviews

What Guests Say

9.2

Exceptional

282 reviews

Highlights

+Great location
+Convenient amenities

Could Improve

–Bedbug infestation
–Small room size

Cleanliness6.6

Serious issues with cleanliness due to reported bedbug infestation.

Service10.0

Service was initially slow in response to bedbug complaints but was acceptable for other interactions.

Location10.0

Good location, close to public transport and various attractions.

Room Quality9.1

Room was small with minimal amenities, but comfortable overall.

Amenities10.0

Basic amenities provided, but lacking in some services.

Value for Money8.6

Expensive for the size and quality of the room.

Food and Beverage9.6

Convenient café nearby with good breakfast options.

Overall Experience9.6

Experience marred by cleanliness issues but redeemable due to location and service.

mikewZ6631CL

Family · Nov 2025

Do Not Stay Here – Bedbug Infestation and Total Nightmare Experience

via tripadvisor

Philippa

Couple · Oct 2025

Good hotel, great location, very small

via Nuitee

Francesca

Family With Children · Oct 2025

Perfect location, comfy bed and spacious room by New York standards.

Disliked:The bar and things are closed at the moment, and one of the lifts was out. But there are so many good bars near by it really doesn’t matter. Eataly on the corner is a must.

via Nuitee

noelles117

Business · Oct 2025

Perfect NYC hotel

via tripadvisor