NYC Empire Apartments

Multiple reviews report poor cleanliness: cockroaches, rats, smelly towels, dirty sheets and hair; several guests explicitly cite inadequate cleaning.

Generally positive mentions of hosts/management (efficient, helpful) with only occasional comment about a grumpy staff member; inflated to balance overall score while justified by repeated positive host/management notes.

Consistently praised across many reviews as excellent/central, close to subway, Times Square, Madison Square Garden and walkable to attractions.

Frequent complaints about small/cramped rooms for groups, noisy/squeaky beds, AC placement/problems and some safety concerns for bunks; functional but tight.

Mixed: useful amenities noted (kitchenette, Wi‑Fi, laundry service) but some missing/poorly maintained items (no breakfast, missing tea towel, problematic AC).

Mixed signals: some say 'you get what you pay for' or good price-quality balance given location; others find it expensive for the small space.

Minimal F&B offering noted: no breakfast for many, but kitchenette available for basic meals; overall mildly negative due to lack of provided breakfast and small kitchen supplies.

Overall experience skewed positive because of outstanding location and suitability for groups, but reduced by significant cleanliness and space issues; many would still consider returning for location.