New York · US

Hotel Riu Plaza New York Times Square

Name: Hotel Riu Plaza New York Times Square
Address: 305 West, 46th Street, Manhattan, New York, New York, 10036, New York, 10036
Telephone: 1-646-864-1150
Rating: 8.8

8.8

Excellent445 reviews

Free WiFiWheelchair accessible parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantSnack bar/deliConcierge service

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free breakfast, Meeting rooms, Fitness facilities, Lot hours - 24 hours, No single-use plastic straws, Comprehensive recycling policy

Location

New York, US

Immerse yourself in the vibrant heart of New York City at Hotel Riu Plaza New York Times Square, where comfort meets convenience.

Recreation and Relaxation

Indulge in our state-of-the-art fitness center or sip your favorite drink at our trendy bar/lounge. Enjoy spectacular views from our terrace as you unwind after a day of exploring the city.

Culinary Delights

Savor delicious meals at The Theater Buffet or grab a quick snack from our coffee shop/cafe. Don't miss out on our complimentary buffet breakfast, served daily to energize your adventures.

Convenient Amenities

With 647 stylish, air-conditioned rooms equipped with modern amenities like refrigerators and flat-screen TVs, you'll feel right at home. Enjoy seamless connectivity with complimentary Wi-Fi and make use of our 24-hour front desk and concierge services to enhance your stay.

Discover the ultimate New York experience and book your stay today!

Loading rooms and rates...

Location

How to Find Us

305 West, 46th Street, Manhattan, New York, New York, 10036

New York · US

1-646-864-1150

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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New York · US

Hotel Riu Plaza New York Times Square

8.8

Excellent445 reviews

Free WiFiWheelchair accessible parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantSnack bar/deliConcierge service

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free breakfast, Meeting rooms, Fitness facilities, Lot hours - 24 hours, No single-use plastic straws, Comprehensive recycling policy

Location

New York, US

Immerse yourself in the vibrant heart of New York City at Hotel Riu Plaza New York Times Square, where comfort meets convenience.

Recreation and Relaxation

Indulge in our state-of-the-art fitness center or sip your favorite drink at our trendy bar/lounge. Enjoy spectacular views from our terrace as you unwind after a day of exploring the city.

Culinary Delights

Savor delicious meals at The Theater Buffet or grab a quick snack from our coffee shop/cafe. Don't miss out on our complimentary buffet breakfast, served daily to energize your adventures.

Convenient Amenities

Discover the ultimate New York experience and book your stay today!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

445 reviews

Highlights

+Great location
+Good breakfast
+Friendly staff

Could Improve

–Poor cleanliness
–Service issues
–Small rooms

Cleanliness7.4

Guests mentioned issues with cleanliness due to the smell of weed smoke in the hallways.

Service9.4

Service was standard but had some complaints regarding staff attitude during room issues.

Location10.0

Conveniently located in Times Square, very close to various attractions and transport.

Room Quality7.9

Rooms were described as small but adequate for family stay, some complaints about furniture quality.

Amenities8.9

Adequate amenities, but guests noted the lack of personal tea/coffee facilities and required to bring their own water.

Value for Money7.9

Value considered poor due to high prices and the quality perceived by guests.

Food and Beverage9.9

Positive feedback on breakfast variety and quality, though busy at peak times.

Overall Experience8.9

Overall experience was mixed due to cleanliness and service issues, but location and breakfast positively noted.

queenlill7035

Couples · Mar 2026

Good location, don’t count on a good nights sleep!

Liked:Great location but don’t book if you’d like to sleep well! It’s so noisy with passing traffic and the fire station opposite contributes to this. A new hotel is being built opposite, construction works start early and finish late! The worst part is ….the fire alarm test announcement went off every morning at 8:30am, no test was carried out 🤷🏽‍♀️, we Found this a pointless announcement and suggested whatever testing was going on should be performed later in the day when people weren’t in their rooms. Reception staff were validating of this issue but couldn’t help …….I’m still sure why this happened every morning during our stay? The cleaning of the rooms also gets done at odd times, I’ve found this is normally carried out in a morning but it was from 2pm to early evening…just as we were getting showered for the evening. Our room didn’t get cleaned for 3 days because of this! Breakfast is good but go in plenty of time as cleanup starts about 9:40am and I presume because of the whole hotel getting woken at 8:30, affects the busyness around this time….it was packed. It has a school canteen feel but a good variety of items can be found. Overall this hotel is in a great location but it’s just too noisy to get a decent night’s sleep, we won’t return.

via tripadvisor

D7166CSjennys

Family · Mar 2026

Great stay

Liked:Just come back from New York and stayed at the Rui plaza hotel Times Square and honestly can’t fault it . Lovely rooms and lovely staff who were very helpful breakfast was great and the location was good just round the corner from Times Square . It was my birthday when we stayed and when we came back from being out the staff had left a little row of chocolates with a card wishing me happy birthday , the hotel is definitely a 100% from me and my daughters

via tripadvisor

Wander48566145013

Solo Travel · Mar 2026

Disappointing Stay – Poor Customer Service

Liked:Stayed at RIU Plaza Manhattan Times Square for 3 nights and unfortunately had a disappointing experience. The room was cold (around 70°F) and the heating system barely worked even after adjusting the temperature. The shower enclosure door was broken and very difficult to lift and open. I reported the issues but the response was poor. I was offered another room with no upgrade, and the manager didn’t even come to speak with me directly. The only compensation offered was late check-out, which was useless because I had an early flight. Great location, but surprisingly poor customer service.

via tripadvisor

K7612REjennyb

Couples · Mar 2026

Great Riu - Good Location, Great Staff and Clean !

Liked:We have recently returned after 4 nights here. It’s very conveniently located near Times Square in the Hells Kitchen area of NY. Check in was seamless. We requested adjoining rooms and higher floor and that’s what we got. Floor 17 and right next door to our friends. Fantastic view. There’s a coffee machine in the room but I took a travel kettle and changed the voltage which was ideal for us as we like a morning cuppa. The room was clean and comfortable, the bed was super comfy and a good hot shower. It was serviced well each day and towels replenished. Air conditioning worked well. Breakfast we found was best to get to around 7.15, after that it’s busy but works well. Same story at buffet, loads of choice of hot, cold, fruits, meats, pastries and bread. Hot food not hot enough. There’s a wide selection to suit most palettes. Coffee was hot. Staff were friendly and helpful in all areas of the hotel. Would definitely stay again and recommend this hotel.

via tripadvisor

Location

How to Find Us

305 West, 46th Street, Manhattan, New York, New York, 10036

New York · US

1-646-864-1150

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.