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Hotel Indigo - Williamsburg - Brooklyn by IHG

Brooklyn, United States

Hotel Indigo - Williamsburg - Brooklyn by IHG

7.7
Very Good1,478 reviews

500 Metropolitan Avenue

500 Metropolitan Avenue

  1. Hotels
  2. /Hotels in Brooklyn
  3. /Hotel Indigo - Williamsburg - Brooklyn by IHG
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Brooklyn, United States

Walkability

Walk Score® by Redfin
99
Walk
92
Bike

Luxurious Amenities and Services

Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel, offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a garden for a relaxing stay. The 24-hour front desk staff fluent in multiple languages ensures exceptional service round the clock.

Convenient Facilities

Guests can take advantage of private parking, a shared lounge, terrace, and a bar on-site. The business centre, concierge service, and luggage storage add convenience to your stay. Free WiFi and balcony rooms are also available for added comfort.

Nearby Attractions

Conveniently located just 4.9 km from Barclays Center and NYU, Hotel Indigo offers easy access to popular attractions. Don't miss the chance to experience the vibrant neighborhood of Williamsburg. Book your stay now for a memorable experience.

Loading rooms and rates...

Location

How to Find Us

500 Metropolitan Avenue

Brooklyn, United States

+1 718-577-2525

The Neighbourhood

What’s Nearby

Getting around
  • Metropolitan Avenue0.1 milesMetro station
  • Bedford Avenue0.3 milesMetro station
Markets & shops
  • Muji0.6 milesDepartment store
Landmarks
  • Eyebeam1.2 milesArts centre
  • Angel Orensanz Foundation1.8 milesArts centre
  • Prison Ship Martyrs Monument1.9 milesMonument
  • Quarters A1.7 milesHistoric site
Parks
  • Macri Triangle0.1 milesPark
  • Ascenzi Square0.2 milesPark

Straight-line distance from the hotel. Each place opens in Google Maps.

What’s On Nearby

Wed 11 · 5:00 PM · +4 more daysSunset HourSkyline views & happy hour.Williamsburg17 min walkWed 11 · 6:30 PMMahjong Lessons for BeginnersBeginner Mahjong lessons.Williamsburg12 min walk

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Metropolitan Avenue, 0.1 miles from the hotel.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Indigo - Williamsburg - Brooklyn by IHG

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for Hotel Indigo - Williamsburg - Brooklyn by IHG. While the hotel is part of IHG's brand-wide sustainability initiatives, no property-specific certifications or operational practices were found.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Children can only use the pool from 9:00 to 13:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.7

Very Good

1,478 reviews

Highlights

  • +Excellent, central location with easy subway access
  • +Friendly and helpful staff (specific praise for front desk service)
  • +Clean, comfortable rooms for many guests
  • +Spacious rooms and balconies noted by some
  • +Stylish lobby and courtyard
  • +Good parking availability

Could Improve

  • –Excessive rooftop/road noise reported (disruptive for some guests)
  • –Perceived overpriced for room quality (reports of $450+/night)
  • –Understaffing and slow check-in in multiple reports
  • –Maintenance issues: elevators not working, rooms needing TLC
  • –Inconsistent F&B: bar closed early, one report of inedible breakfast
  • –Occasional uncomfortable beds
Cleanliness7.9

Mostly reported as clean and comfortable (several mentions of clean rooms and lobby), but isolated reports of poor maintenance and one guest describing the property as dirty lowered this slightly.

Service8.5

Generally praised (friendly, helpful staff; one guest named Chandler specifically), though there are complaints about slow check-in, understaffing, and an instance of rude behavior when addressing rooftop noise.

Location9.5

Consistently highlighted as excellent/prime—close to subway, good access to Manhattan and Williamsburg; many reviews explicitly call the location a major positive.

Room Quality7.2

Rooms vary: some guests praised spacious rooms and balconies, others called rooms minimalist or noted uncomfortable beds and need for TLC; mixed but generally adequate.

Amenities6.8

Mixed signals: courtyard, stylish lobby and parking are positives, but rooftop noise, limited/unclear pool access, early-closing bar and elevator issues point to inconsistent amenity quality.

Value for Money6.4

Mixed: seen as a good find during high-demand periods by some, yet several guests felt it was overpriced for the room quality (mentions of $450+/night and rooms not matching price).

Food and Beverage7.0

Some guests enjoyed breakfast (described as tasty), but others reported very poor breakfast and limited F&B hours (bar closed early), producing an overall mixed rating.

Overall Experience8.3

Majority report an enjoyable stay and would return (including repeat guests), but notable negative incidents—excessive rooftop noise and rude staff in one case—temper the overall score.

Callum

Extended Group · Nov 2026

10

Really easy place to stay for the week, great access to Williamsburg and clean comfy room

Liked:Clean, great location
Disliked:Small room

Ariel

Couple · Nov 2026

8

Worth it if there’s not many other choices.

Liked:The staff, specifically Anaise, was fabulous! A+ Rooms were big. Bed was comfortable Checkin was easy and received a later checkout
Disliked:Slightly outdated - not a big deal, but not as good as the photos. Price

Mavis

Solo Traveller · Nov 2026

8

I enjoyed my stay

Liked:Location
Disliked:Only one lamp on one side of the bed. No comfy chair. Shower floor very slippery.

David

Couple · Nov 2026

5

Good location, average quality, poor value for money.

Liked:Convenient location - walkable to Williamsburg restaurants and right next to the L train subway to Manhattan. The air conditioning was excellent, and the bed was comfortable.
Disliked:The hotel seems to have a problem with its electronic key cards. Several times, they did not work in the elevator, and at check-out (early) the front desk person's key didn't work to access our stored luggage. They had to call someone, re-program the key card, and this delayed our departure to the airport by at least 20 minutes - very stressful. In addition, the hotel is showing its age (7 years old) - cracked mirror glass by the elevators, damaged wood finishes etc.

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