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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Hotel Hugo

New York · us

Hotel Hugo

8.2
Excellent1,346 reviews
  1. Hotel Collection
  2. /Hotels in New York
  3. /Hotel Hugo
Covered parkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Nightclub, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Terrace

Location

New York, us

Walkability

99
Walk
95
Bike

Luxurious Accommodations

Discover a blend of comfort and style at Hotel Hugo, where each room features Italian glass-tiled bathrooms, complimentary WiFi, and stunning views of the Hudson River.

Rooftop Bar and Dining

Indulge in a cocktail at the chic rooftop bar or treat your taste buds to farm-to-table American cuisine at Café Hugo, all while enjoying panoramic views of the city skyline.

Convenient Location

Located in the trendy Hudson Square neighborhood, Hotel Hugo offers easy access to popular attractions like Times Square, Central Park, and Broadway, making it the perfect choice for your Manhattan getaway.

Experience the allure of Hotel Hugo and book your stay now for an unforgettable New York City experience.

Neighbourhood

What’s Nearby

Houston St (1)

6 min walk

A subway station providing access to the 1 train, connecting to major Manhattan destinations.

Spring St (C/E)

3 min walk

A subway station offering convenient access to the C and E subway lines for travel across Manhattan.

Dominique Ansel Bakery

10 min walk

World-famous French pastry counter in SoHo, home of the Cronut and DKA, offering inventive sweets.

4.5

Vesuvio Bakery

12 min walk

A historic SoHo bakery known for its traditional Italian breads, pastries, and coffee.

4.7

Balthazar

14 min walk

A bustling and romantic French brasserie in SoHo, serving traditional French fare from breakfast through supper.

4.4

The Dutch

10 min walk

A popular American neighborhood restaurant in SoHo offering a diverse menu with a focus on seasonal ingredients and comfort food.

4.3

Whitney Museum of American Art

16 min walk

An iconic museum dedicated to 20th and 21st-century American art, known for its striking architecture and High Line views.

4.6

Washington Square Park

20 min walk

A vibrant public park in Greenwich Village, famous for its arch, fountain, and lively atmosphere with street performers.

4.6

Hudson River Park (Pier 40)

6 min walk

A large pier in Hudson River Park offering athletic fields, a marine biology wetlab, and scenic waterfront views.

4.7

The High Line

16 min walk

An elevated public park built on a historic freight rail line, offering unique urban views, public art installations, and lush landscaping.

4.7

Housing Works Bookstore Cafe

20 min walk

A charming non-profit bookstore and cafe in SoHo, offering a curated selection of used books and hosting cultural events, with proceeds supporting AIDS and homelessness initiatives.

4.6

Little Branch

18 min walk

An intimate speakeasy-style cocktail bar in Greenwich Village, known for its expertly crafted drinks, live jazz, and cozy, dimly lit atmosphere.

4.5

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

The nearest station is Houston St (1), 6 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Hugo

LowHigh
Medium Carbon

No specific sustainability information is publicly available for this property.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

525 Greenwich Street

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Facility Fee which is charged per room per night includes: - WiFi throughout the hotel and guestrooms on unlimited devices - Water bottle per guest per day - Coffee and tea with Keurig - 24-hour access to gym - 24-hour access to business center - Access to rooftop bar Bar Hugo - 24-hour luggage storage When traveling with pets, please note that an extra charge of 50USD per pet, per stay applies. Please note that a maximum of 1 pet is allowed per room .Please note that the property can only allow pets with a maximum weight of 75lbs and only dogs are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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HOTEL HUGO

Guest Reviews

What Guests Say

8.2

Excellent

1,346 reviews

Highlights

  • +Great Location
  • +Spacious Rooms
  • +Helpful Staff

Could Improve

  • –Issues with Cleanliness
  • –Service Disappointments
  • –Value Concerns
Cleanliness7.8

Mixed reviews; average cleanliness reported, with some issues mentioned.

Service8.3

Some positive experiences, but significant criticism of staff attitude in certain situations.

Location9.3

Great location near subway and restaurants.

Room Quality8.3

Rooms are clean and spacious, but some rooms are noted as small.

Amenities7.8

Amenities and offerings received mixed feedback, with specific suggestions for improvement.

Value for Money7.3

Some guests felt the cost did not match the experience provided.

Food and Beverage7.8

Food quality praised, but limited options and service issues reported.

Overall Experience8.8

Overall, a pleasant experience but with areas needing improvement.

cassaundram2017

Business · Mar 2026

6

All systems down

Liked:At 3PM, after not getting early check-in, their systems were down delaying our arrival for a business appointment. It's a beautiful hotel, but avoid if you're on a tight turn for a business trip. Time is money!

via tripadvisor

Juliana

Solo Traveller · Mar 2026

9

Access to SoHo, but quiet and well priced. Excellent! I'll be back.

Liked:Is this the quietest hotel room in NY?! Amazing! Tucked away from the hustle but close to everything. I loved the room size and proximity to everything and discovering the water filtration system so I can fill up my water bottle for free: YES.
Disliked:I do like a thicker blanket but I called down and had an extra blanket sent up and that worked fine.

via Nuitee

MikeY599

Business · Mar 2026

4

Hotel Hugo was expansive and not aware of $55 facility fee per day

Liked:I was assigned a room on the second floor (Room 208). When checking in, I asked if a higher floor was available, but I was told there were no other rooms. Unfortunately, the view from Room 208 is the worst I have experienced in a hotel. I believe Hotel Hugo should consider removing Room 208 from guest use or repurposing it for something else. I called the front desk and mentioned that we were willing to wait if another room became available because we would prefer to change rooms. However, we were told that no other rooms were available at that time. Later, I received a text message from Hotel Hugo asking how I was enjoying my stay, and I replied that the room was not satisfactory. In addition, the bathroom tile in Room 208 is broken. A front desk staff member called me when I returned to the hotel and mentioned that another room might become available the next day. By that time, however, it was already late and we had unpacked our belongings. Also, I was not aware of the $55 per day facility fee in advance. Which may not be hotel Hugo issue. This may be an Expedia issue.

via tripadvisor

X2989ULamirm

Business · Mar 2026

10

Very good

Liked:Briona was very professional and kind I had a great stay, highly recommend this hotel…

via tripadvisor