Hotel Hayden, New York | Member Rates

Name: Hotel Hayden
Address: 127 West 28th Street, New York, New York, 10001, New York, 10001
Telephone: 1-646-4844321
Rating: 8

Hotel Hayden, New York | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingFree newspapers in lobbyConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Free WiFi, 24-hour front desk, Garden, Luggage storage, Concierge service

Location

New York, US

Luxurious Amenities

Indulge in the 24-hour fitness center and unwind in the tranquil garden to elevate your stay. Keep connected with complimentary Wi-Fi and personalized concierge services for a seamless experience.

Delicious Dining Options

Start your day right with a complimentary continental breakfast served daily. Enjoy the convenience of a 24-hour business center and dry cleaning services. Relax with complimentary newspapers in the elegant lobby.

Prime Location

Centrally located, our hotel is a short walk from iconic landmarks like Madison Square Garden and 5th Avenue. Explore nearby attractions such as the Empire State Building and Times Square effortlessly.

Plan your perfect New York getaway at Hotel Hayden.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

4,026 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Dirty rooms
–Poor maintenance

Cleanliness7.0

Several reviews mentioned dirty rooms and issues with cleanliness.

Service9.5

Staff were consistently described as kind and attentive.

Location9.5

Multiple reviews praised the location as excellent and convenient.

Room Quality6.5

Negative comments regarding old and poorly maintained rooms.

Amenities7.5

Some complaints about the lack of basic amenities like water bottles.

Value for Money7.5

High prices compared to the quality of the rooms and services offered.

Food and Beverage8.0

Breakfast received mixed reviews, with limited options but overall acceptable.

Overall Experience8.5

Overall impressions were mixed, highlighting both positive and negative aspects.

Evans

Solo Traveller · Jun 2026

Breakfast was poor. Room was not comfortable due to air conditioner not working properly

Disliked:My room air conditioner was not cooling properly

via Nuitee

Umberto

Couple · Jun 2026

Basic and a bit dated

Liked:Location

Disliked:Breakfast

via Nuitee

Valerie

Couple · Jun 2026

Liked:Cleanliness. Decor. Upgrade.

Disliked:Handicap shower made bathroom a wet room.

via Nuitee

Patsy

Solo Traveller · Jun 2026

Adequate; however, I felt uncomfortable there

Liked:Not well maintained

Disliked:Nearby where I was goong

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Hayden

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

127 West 28th Street, New York, New York, 10001

New York · US

1-646-4844321

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>At check-in, guests must provide a record of full COVID-19 vaccination.</li> </ul> A deposit may be required at the property.

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