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Hilton Garden Inn West 35th Street

New York · us

Hilton Garden Inn West 35th Street

8.8
Excellent4,076 reviews
  1. Hotel Collection
  2. /Hotels in New York
  3. /Hilton Garden Inn West 35th Street
ParkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Pets allowed

Location

New York, us

Walkability

99
Walk
85
Bike

Prime Location in Midtown Manhattan

Hilton Garden Inn New York/West 35th Street is perfectly situated just steps away from iconic landmarks like the Empire State Building, Times Square, and Madison Square Garden.

Modern Rooms and Amenities

Experience comfort and convenience in our well-equipped rooms and suites, complete with a flat-screen TV, microwave, mini-fridge, and Keurig® coffeemaker for a relaxing stay.

On-Site Dining and Fitness Options

Indulge in delicious meals at our restaurant and bar, grab snacks at the convenience pantry, and stay active at the 24/7 fitness center with a Peloton® Bike.

Book your stay at Hilton Garden Inn New York/West 35th Street for a memorable and enjoyable experience in the heart of the city.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

The hotel does not have on-site parking. Check with the front desk for nearby options.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hilton Garden Inn West 35th Street

LowHigh
Medium Carbon

The Hilton Garden Inn West 35th Street in New York operates as a 100% non-smoking hotel. The property benefits from Hilton's brand-wide Travel with Purpose program, which includes commitments to reduce environmental impact and promote sustainable practices across its portfolio. [Note: Practices reported but not independently verified.]

The hotel operates as a 100% non-smoking establishment

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

63 West 35th Street

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that package handling fees apply for more than 3 packages or packages that weigh over 20 lbs or packages that are larger than 20 inches x 20 inches in size.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HILTON GARDEN INN WEST 35TH STREET

Guest Reviews

What Guests Say

8.8

Excellent

4,076 reviews

Highlights

  • +Excellent location
  • +Friendly staff
  • +Comfortable rooms

Could Improve

  • –Cleanliness issues
  • –Lack of amenities
Cleanliness8.0

Some reviews mentioned issues with cleanliness.

Service9.4

Staff were described as friendly and helpful in multiple reviews.

Location9.4

Guests frequently praised the hotel's prime location.

Room Quality8.9

Rooms mentioned as lovely and comfortable, though in need of some renovation.

Amenities8.0

Some guests noted the lack of amenities in the room.

Value for Money8.9

Most reviews indicate satisfaction with value, though some noted pricing issues.

Food and Beverage8.4

Mentioned in a review as needing improvement with breakfast options.

Overall Experience9.3

Overall a very positive stay with minor complaints.

111karlina

Couples · May 2026

4

Sub par stay

Liked:From start to finish the stay was sub par. When I arrived at the hotel around 1:30pm I knew the room wasn’t ready per the Hilton app but wanted to start the check in process and put my card on file and confirm the 1pm check out time that came with the Romance package I booked. The front desk associate working hardly made eye contact and abruptly said the room isn’t ready and maybe would be in 30-45 minutes. I said okay and asked if he needed my photo ID since the app said I needed to show it to be able to use the digital key, he said no, later. He then said I could leave my bags with the man “over there” and pointed to no one. When I asked if there was a bathroom in the lobby I could change he said the same person could help me. As I walked away another guest moved toward the front desk and he shouted through them, “30-45 minutes” at me. I found where to drop my bags but it seemed like chaos so I walked to the nearest Equinox to take a shower. Around 3pm my boyfriend arrived at the hotel and checked in for us. Several times in the elevator the housekeeping staff was on their phones- speaker phone and talking loudly. On the day we checked out, at 12:30pm someone knocked on the door and asked if we were checking out, I said we have a 1pm check out and would be out soon. I checked my Hilton app and we were already checked out even though we were supposed to have a 1pm check out. All in all, the hotel seemed disorganized and the staff not trained. The room was fine- the carpet was kinda gross and it was hard to keep it at a comfortable temperature but for one night we made it work.

via tripadvisor

A2066WNfelipeh

Business · May 2026

10

Amazing

Liked:Highly recommend the Hilton Garden Inn! Incredibly friendly staff, clean rooms, and overall just a really wonderful day. The folks at the front desk are incredible and made our stay in New York City a wonderful one. Looking forward to coming back!

via tripadvisor

233sanar

Family · May 2026

10

Great stay in great location

Liked:I stayed for an overnight trip in NY with family. The proximity to Penn Station was convenient as were the multiple transit options in the area for getting around. The staff at check in and out were efficient and friendly. Our room was clean and well-stocked. It was by the elevator, which I usually avoid but was pleasantly surprised to not be disturbed by noises. I visited the convenience store in the lobby for late night snacks, was happy to see that well-stocked too. Overall, great location, courteous staff, and nice amenities made our stay comfortable.

via tripadvisor

Harriet

Solo Traveller · May 2026

6

It’s wasn’t what I expected!

Liked:The front desk stuff were excellent however, room services were wanting. The Chinese lady kept dressing the bed without cleaning the room. Also I was disappointed that booking.com didn’t clarify to me that I didn’t have breakfast including in my booking. $280+ per day without breakfast is absurd! About coming back there? NOPE!
Disliked:House keeping I guess after realising that it’s a black person in the room it was never cleaned other than dressing the bed! The beddings are very old and too soft a bed to sleep in for health reasons. The duvet is fit for throwing away.

via Nuitee