New York · us

Graduate by Hilton New York

Name: Graduate by Hilton New York
Address: 22 North Loop Road, New York, NY 10044
Rating: 8.7

8.7

Excellent4,295 reviews

RestaurantScreens / Barriers between staff and guests for safetyGuest education on local ecosystems and cultureFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

New York, us

Luxurious Amenities

Graduate New York boasts a fitness centre, garden, and a restaurant and bar, ensuring guests have plenty of options to unwind and dine without leaving the hotel premises.

Convenient Services

Guests can enjoy free WiFi, room service, and a 24-hour front desk, making their stay comfortable and hassle-free. The hotel's non-smoking policy adds to the overall pleasant experience.

Business-Friendly Facilities

For those traveling for work, the hotel offers a business centre equipped with a fax machine and photocopier, catering to all professional needs during their stay.

Book your stay at Graduate New York now and experience the perfect blend of leisure and productivity.

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Location

How to Find Us

22 North Loop Road

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. Daily Mandatory Destination Charge includes: - Premium internet access; daily - $15 food and beverage credit for use in all hotel outlets; specialty morning coffee/tea outside restaurant - Lyft bike day pass - $15 laundry credit - Roosevelt Island Sports Park access - 45 min yoga class at Island Om studio.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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New York · us

Graduate by Hilton New York

8.7

Excellent4,295 reviews

RestaurantScreens / Barriers between staff and guests for safetyGuest education on local ecosystems and cultureFitness facilities (surcharge)Non-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

New York, us

Luxurious Amenities

Graduate New York boasts a fitness centre, garden, and a restaurant and bar, ensuring guests have plenty of options to unwind and dine without leaving the hotel premises.

Convenient Services

Guests can enjoy free WiFi, room service, and a 24-hour front desk, making their stay comfortable and hassle-free. The hotel's non-smoking policy adds to the overall pleasant experience.

Business-Friendly Facilities

For those traveling for work, the hotel offers a business centre equipped with a fax machine and photocopier, catering to all professional needs during their stay.

Book your stay at Graduate New York now and experience the perfect blend of leisure and productivity.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.7

Excellent

4,295 reviews

Highlights

+Unique views of Manhattan
+Memorable arrival experience

Could Improve

–Poor customer service
–Reservations canceled without support

Cleanliness7.9

The property closing and lack of support resulted in significant disappointment.

Service8.3

Overall service quality was standard for a hotel of this rating but lacked in crisis management.

Location9.4

Stunning views of Manhattan from Roosevelt Island; a unique stay.

Room Quality8.8

Room quality aligns well with the hotel’s reputation, though not directly mentioned.

Amenities8.9

Amenities were reasonable, but destination fees could be seen as a downside.

Value for Money8.3

Pricing was reasonable for the location and quality, especially with unique views.

Food and Beverage8.9

Food service quality not explicitly mentioned but aligns with hotel standards.

Overall Experience9.1

The overall experience was very mixed due to management issues but memorable for location.

mandi2007

Solo Travel · Dec 2025

Wonderful views and peaceful location

Liked:I loved, loved this location. Away from the noise of Manhattan but very easy to get to via Tram. So sad this will be closed now.

via tripadvisor

Anywhere_on_the_road

Couples · Dec 2025

Horrible experience with the closing of the property. No help.

Liked:So very disappointed in how Hilton allowed the closing of this property to be handled. I had a reservation for Dec 6-8. Deep in the NYC holiday season. About 10 days prior to arrival, I received an email in the middle of the night that the property was closing. I immediately emailed the sender and two others at the property for assistance in a rebook as things fill up very quickly in NYC. Never received a response. I placed numerous phone calls over the course of the next few days. A human would answer, transfer me, and the receiver of the transfer would hang up. I was able to rebook at a separate Hilton property. At a higher rate and higher parking. I was left with no choice. Once rebooked, and the week of my trip, I finally received an email that the Graduate rebooked me to a Margaritaville Times square. Going from a Hilton to Margaritaville? No thanks. Further, my initial reservation was one night points, one night cash. My rebook was for the cash night, only. The Graduate said I would have to rebook the rewards night through Hilton. What kind of help is that? Definitely not the way a Gold member should be treated. I called the Hilton Honors phone number. They were no help, didn't care. Frustration.

via tripadvisor

donghuns663

Family · Dec 2025

A Unique New York Stay With Stunning Manhattan Views

Liked:Most people book their hotels in Manhattan when visiting New York, but the truth is that it’s very hard to find a hotel in Manhattan that actually offers a great view. If you want a real skyline view, you usually need to stay across the river. That’s why this hotel is special. Located on Roosevelt Island, it offers one of the most unique arrival experiences in New York—you can take the famous tram and enjoy a beautiful panoramic view of Manhattan as you head to the hotel. I’ve stayed here twice now, and both visits were memorable. The hotel’s signature sculpture near the check-in area is something every guest will end up taking a photo with—honestly, it’s a 10,000% chance. As you can see from the photos, the views here are on a completely different level compared to most Manhattan hotels. The price is also quite reasonable. One thing many travelers forget is that there is a destination fee, so make sure to fully use the benefits that come with it. If you don’t take advantage of it, it’s basically wasted money.

via tripadvisor

B4564WVjc

Family · Nov 2025

Long-time Diamond member deeply disappointed — reservations canceled with no relocation support

Liked:have been a loyal Hilton Diamond member for many years, and what has taken place with The Graduate NYC is unacceptable. I booked three rooms in April 2025 for a Christmas family trip. With no advance notice, Hilton informed me that the hotel was closing and unilaterally canceled all three reservations. What is most disappointing is that Hilton has made no attempt to relocate my reservation to a comparable Hilton property in New York City. Despite hours on the phone and multiple escalations, I’ve been told that Hilton has “no obligation” to provide replacement accommodations and that the only solution is 130,000 points. That amount does not cover even a single night during Christmas week in Manhattan, let alone three rooms for a full week. This experience reflects a dramatic decline in reliability and customer care from a brand I once trusted without hesitation. I have stayed with Hilton more than 40 times this year alone, and had every intention of continuing that loyalty. However, based on how this situation has been handled, both my business travel and my company’s travel will be shifting to other brands. If you are considering staying at this or any Hilton-affiliated property, be aware: even a confirmed reservation months in advance is not secure, and there is no guarantee of support if the hotel closes or overbooks.

via tripadvisor

Location

How to Find Us

22 North Loop Road

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.