citizenM New York Times Square | Member Rates

Name: citizenM New York Times Square
Address: 218 West 50th Street, New York, NY 10019
Rating: 9.2

citizenM New York Times Square | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarSnack barLaundry washed per local authority guidelines

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

New York, us

Walkability

Walk

Bike

Prime Location in Manhattan

Situated minutes away from iconic landmarks like Times Square, Central Park, and Rockefeller Center, citizenM offers a convenient and vibrant stay in the heart of Manhattan.

Tech-Savvy Rooms and Personalized Experience

Enjoy modern amenities like flat-screen TVs, room iPads for personalized control, and free streaming services via Chromecast. Stay connected with free high-speed Wi-Fi and experience seamless check-in with the citizenM app.

Unique Dining and Relaxation Options

Indulge in a diverse breakfast buffet, including options for vegans and vegetarians. Unwind at the state-of-the-art fitness center, outdoor terraces, and exclusive rooftop bar with panoramic city views.

Ready to elevate your NYC experience? Book your stay at citizenM New York Times Square now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

4,764 reviews

Highlights

+Great location
+Friendly staff
+High-quality amenities

Could Improve

–Small rooms
–Cleanliness issues
–Inconvenient room layout

Cleanliness8.6

Some reviews indicated issues with room cleanliness, such as hair and dirt on bedding.

Service9.6

Staff was described as friendly and helpful across multiple reviews.

Location10.0

Multiple reviews praised the excellent location near attractions.

Room Quality8.1

Several reviews mentioned the rooms as small and inconveniently laid out.

Amenities9.1

Positive mentions of the rooftop bar and modern features, despite some limitations.

Value for Money9.6

Overall, the guests felt the experience matched the price, considering location.

Food and Beverage9.1

Breakfast received positive feedback for its quality and variety.

Overall Experience9.6

Overall satisfaction was high despite some minor complaints.

Patrick

Solo Traveller · Jun 2026

A boujee, open, comfortable and luxurious stay

Liked:Amazing vibe, amazing bed, amazing breakfast, amazing views, amazing staff. An exceptional stay

Disliked:Subtitles were on the tv which was a bit annoying and my blackout blinds were slightly broken but only minor

via Nuitee

Artem

Couple · Jun 2026

Liked:Location, easy of check-in/check-out, helpful and friendly staff.

Disliked:Could be cleaner.

via Nuitee

Gregory

Couple · Jun 2026

Liked:The staff was friendly and very efficient.

Disliked:all was good

via Nuitee

Dalila

Couple · Jun 2026

Would definitely stay here again!

Liked:I had a great stay at this hotel in New York. The hotel was very clean, and all the employees were friendly and helpful. The rooms are on the smaller side, but my room was comfortable and had everything I needed. The bed was very comfortable, and I slept really well during my stay. The view from the room was amazing, and the rooftop bar offered great drinks and a nice atmosphere. I would also recommend this hotel for solo travelers, as I felt very safe and welcomed. The location is perfect, right in Times Square. Many of New York’s most popular attractions can easily be reached on foot. I would definitely stay here again.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at citizenM New York Times Square

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

218 West 50th Street

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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