Name: Candlewood Suites NYC -Times Square by IHG
Address: 339 West 39th Street, New York, NY 10018
Rating: 8.4

Candlewood Suites NYC -Times Square by IHG, New York | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

New York, us

Convenient Location near Times Square

Located just a 5-minute walk from Times Square, Candlewood Suites NYC offers modern suites with free Wi-Fi and a fully equipped kitchen.

Amenities for Comfort and Convenience

Each suite features a flat-screen TV, DVD player, and a work desk. Guests can also enjoy the convenience of a 24-hour on-site store, dining area, and seating area.

Fitness and Business Facilities

Stay active at the modern fitness center, or take care of work tasks at the business center. With 24-hour front desk assistance and weekly housekeeping, we ensure a seamless stay for our guests.

Book now to experience the vibrant energy of Times Square and the convenience of a well-equipped suite at Candlewood Suites NYC.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

2,971 reviews

Highlights

+Central location
+Friendly staff

Could Improve

–Elevator issues
–Maintenance problems

Cleanliness7.7

Some reviews indicated issues with cleanliness and maintenance.

Service9.2

The staff was generally friendly and helpful according to multiple reviews.

Location9.7

Many reviewers praised the central location close to Times Square.

Room Quality7.6

Rooms showed signs of needed maintenance and were not as expected based on booking sites.

Amenities8.2

The presence of free coffee and fitness facilities was noted positively.

Value for Money7.6

Expectations for value were not fully met, given maintenance issues.

Food and Beverage8.7

Positive feedback for free coffee and snacks.

Overall Experience8.6

Overall decent stay despite some issues, good location and service.

Glen

Solo Traveller · Jun 2026

Perfect location and a good price and I had a great deal and a nice little kitchen. If you want to do some cooking I rec

Liked:The location was great and the front desk was a lot of help

via Nuitee

Carol

Extended Group · Jun 2026

Safe, clean, and, convenient location!

Liked:Location was safe and very convenient for city activities. It is within walking distance to Times Square and Broadway. The room was extremely clean.

Disliked:There wasn’t anything we didn’t like really. It served us well. We were very practical in our expectations and the expectations were met.

via Nuitee

Marisol

Couple · Jun 2026

Disliked:Everything was great except that we got charged with the $100 usd damage deposit and we didn’t did anything wrong.

via Nuitee

Richard

Couple · Jun 2026

Great

Liked:The room amenities

Disliked:A/C was loud

via Nuitee

Location

How to Find Us

339 West 39th Street

New York · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The nightly resort fee includes the following: - Premium WiFi - 10% off in-room dining order - 20% off Dry Cleaning - Two bottles of Water upon Check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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