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Candlewood Suites New York City-Times Square by IHG

New York · US

Candlewood Suites New York City-Times Square by IHG

0
  1. Hotel Collection
  2. /Hotels in New York
  3. /Candlewood Suites New York City-Times Square by IHG
Free WiFiFree newspapers in lobbyConcierge serviceElevatorFitness facilitiesATM/banking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Television in common areas, Safe-deposit box at front desk, Multilingual staff

Location

New York, US

Prime Location

Centrally located in New York City, within walking distance of iconic landmarks such as Times Square and Broadway, Candlewood Suites New York City-Times Square, an IHG Hotel, offers convenience at your doorstep.

Modern Amenities

Enjoy a range of modern amenities including a fitness center, complimentary Wi-Fi, and concierge services for a comfortable stay. Relax with room service and make use of the business center, complimentary newspapers, and dry cleaning services.

Home-like Comfort

Unwind in one of the 188 guestrooms with kitchenettes, full-sized refrigerators, and free Wi-Fi. With flat-screen TVs and a cozy atmosphere, our hotel is the perfect home base in the bustling city.

Experience the best of New York City at Candlewood Suites - book your stay today for a memorable trip!

Loading rooms and rates...

Location

How to Find Us

339 W 39th Street, New York, New York, 10018

New York · US

1-212-967-2254

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • A deposit may be required at the property.
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Guest Reviews

What Guests Say

8.5

Excellent

3,075 reviews

Highlights

  • +Central location
  • +Friendly staff

Could Improve

  • –Elevator issues
  • –Maintenance problems
Cleanliness7.7

Some reviews indicated issues with cleanliness and maintenance.

Service9.2

The staff was generally friendly and helpful according to multiple reviews.

Location9.7

Many reviewers praised the central location close to Times Square.

Room Quality7.6

Rooms showed signs of needed maintenance and were not as expected based on booking sites.

Amenities8.2

The presence of free coffee and fitness facilities was noted positively.

Value for Money7.6

Expectations for value were not fully met, given maintenance issues.

Food and Beverage8.7

Positive feedback for free coffee and snacks.

Overall Experience8.6

Overall decent stay despite some issues, good location and service.

Philip

Couple · Sep 2026

4

Apart from room facilities NY was good

Liked:Location
Disliked:Room was a disaster. No bedside table on right side of bed . Wardrobe space minuscule and not enough height to hang a shirt without draping it on the safe . No chance to hang trousers or jacket .

via Nuitee

Joanne

Family With Children · Sep 2026

6

Enjoyable stay.

Liked:Location was good, close to what we wanted to see, nice high floor as requested, nice to have a little kitchen, workspace and armchair in the room, close to grocery shops to pick up a few bits we needed.
Disliked:Entrance, communal area's, corridors and lifts dated could do with revamp, felt old fashioned, rooms were ok, needed a bit of a freshen but the space was good.

via Nuitee

Edwin

Solo Traveller · Sep 2026

8
Liked:welcome package with water and chips
Disliked:elevators were quite busy at times.

via Nuitee

Linda

Family With Children · Sep 2026

9
Liked:The rooms were clean and comfortable. The air conditioning worked well, important in August in NYC. The value was really good and we would totally stay here again. The front desk was super helpful with every interaction. The neighborhood is super convenient to the train, and to buses, and theater district and Time Square.
Disliked:The hallway outside the rooms was a little uncomfortable, some times had a strange smell, but once you were in room you would not notice it. Other than that, very nice hotel and value for the neighborhood.

via Nuitee

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