31 Street Broadway Hotel

Multiple reviews report unclean towels, bathrooms not cleaned, shared/public showers in poor condition and generally poor room cleanliness; a minority praise a domestic cleaner who tidied bathrooms early.

Mixed reports: several guests describe unresponsive or unhelpful reception and poor complaint handling, while other reviews praise respectful and helpful staff members.

Consistently praised across reviews as excellent and very central (close to Times Square / central area).

Many mentions of very basic, tiny or noisy rooms, bunk beds unsuitable for adults, beds extremely low, and rooms differing from pictures; some find rooms simple but acceptable.

Frequent complaints about missing towels/ toiletries, paid Wi‑Fi, no hot water or shelves, lack of basic supplies (paper towels, dish soap), and limited in-room amenities.

Several guests call the property overpriced for the quality received, describing it as 'too expensive for nothing' or 'payment is too high' given cleanliness and room issues.

Mentioned absence of breakfast and very limited F&B provisions (e.g., minimal toiletries/gel provided), representing a weak offering in this area.

Overall mixed: strong location and some helpful staff lead to satisfactory stays for guests prioritizing location, but pervasive cleanliness, room quality and amenity issues reduce the experience for others.