Name: ANA Crowne Plaza Narita by IHG
Address: Horinouchi 68, Narita, 286-0107
Rating: 7.9

ANA Crowne Plaza Narita by IHG | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Narita, jp

Luxurious Amenities

Experience ultimate relaxation with our indoor pool, sauna, and top-floor restaurants offering breathtaking views. Unwind in our spacious rooms equipped with modern conveniences like a flat-screen TV and tea maker.

Convenient Location

Located just a short shuttle ride from Narita Airport and with easy access to Keisei Narita Train Station, our hotel is the perfect choice for travelers. Explore nearby attractions such as Narita-san Shinsho-ji Temple with our complimentary shuttle service.

Recreational Activities

Stay active during your stay with access to futsal courts, a tennis court, and a 24-hour gym at Health Club Santeloi. After a day of activities, indulge in a relaxing massage or enjoy some downtime at our internet terminals.

Book now and elevate your travel experience at ANA Crowne Plaza Narita!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

2,251 reviews

Highlights

+Location
+Food quality
+Service staff

Could Improve

–Room maintenance
–Front desk service

Cleanliness6.9

Some rooms showed signs of wear and the cleanliness was questioned, affecting the overall sentiment.

Service8.3

Most staff were friendly and professional, though some front desk interactions were less satisfactory.

Location8.9

Excellent location for access to Narita Airport with beneficial shuttle services.

Room Quality6.8

Rooms are outdated and in need of maintenance, contributing to overall dissatisfaction.

Amenities7.9

Amenities such as the pool, sauna, and gym are available, but the hotel is somewhat tired.

Value for Money7.8

Rates are reasonable for the offered services and location despite some room quality issues.

Food and Beverage8.9

Breakfast and room service meals received very positive feedback for quality and variety.

Overall Experience7.7

Mixed experiences highlight the need for improvement in room quality, but many enjoyed the stay.

Couple · Jun 2026

Liked:Friendly staff. Room was great.

via Nuitee

Wajid

Solo Traveller · Jun 2026

Short and comfortable.

Liked:The property is very close to the Narita airport.

Disliked:It is rather an ageing property. The fittings and furnishings need to be redone.

via Nuitee

Allison

Couple · Jun 2026

The staff was very friendly and helpful… We were able to check in quickly and had a lovely time. The food was also great

Liked:Easy to access and beautiful grounds

Disliked:Na

via Nuitee

robie766

Couples · Jun 2026

Mehhhh

Liked:I had an unsatisfactory experience at this hotel, which left much to be desired. The building itself was quite old, and this was particularly evident inside the hotel. The interior seemed to have been neglected over the years, contributing to an overall feeling of discomfort. The room I was assigned had a distinct musty smell, which was quite unpleasant and made it difficult to relax. To make matters worse, I discovered mould underneath the bed, which was concerning for both health and hygiene reasons. Although the towels appeared clean at first glance, they had a musty odour, likely due to the lingering scent of the room. This was disappointing, as fresh and clean towels are a basic expectation for hotel guests. The only positive aspect of this hotel was the shuttle bus service, which provided convenient transportation. However, even this was not enough to compensate for the numerous issues I encountered during my stay. Overall, my experience at this hotel was far from satisfactory, and I would not recommend it to others.

via tripadvisor

Location

How to Find Us

Horinouchi 68

Narita · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pets are not allowed. Guide animals are permitted. Extra charges apply to use of the Santeloi Health Club facilities (swimming pool, sauna, gym). Please note that guests with a tattoo may not be able to use the pool or other public facilities. The free shuttle bus departs from Bus Stop 16 in the Hotel Bus Zone at Terminal 1, and from Bus Stop 25 in the Hotel Bus Zone at Terminal 2. A deposit may be required at the property.

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