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Novotel Narbonne Sud

Narbonne · FR

Novotel Narbonne Sud

8.8
Excellent127 reviews
  1. Hotel Collection
  2. /Hotels in Narbonne
  3. /Novotel Narbonne Sud
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingOutdoor pool - seasonalPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Boat tours nearby, Fitness facilities, Express check-out, Arcade/game room, Electric car charging station

Location

Narbonne, FR

Experience a perfect blend of comfort and convenience at Novotel Narbonne Sud, your gateway to relaxation and adventure in Narbonne.

Recreational Paradise

Unwind in our state-of-the-art fitness center, indulge in soothing sauna sessions, or take a refreshing dip in the seasonal outdoor pool. Your leisure time is well spent here!

Culinary Delights

Savor exquisite dishes at our on-site Restaurant La Journée, or enjoy the luxury of 24-hour room service. Start your day with a delightful buffet breakfast to energize your adventures.

Modern Amenities

Stay connected with complimentary Wi-Fi throughout the hotel, enjoy our guest room conveniences like LCD televisions and minibars, and host successful events in our spacious conference facilities.

Don’t miss out on making wonderful memories at Novotel Narbonne Sud. Book your stay today!

Loading rooms and rates...

Location

How to Find Us

130 Rue de L'Hotellerie, Quartier Plaisance, Narbonne, Aude, 11100

Narbonne · FR

33-4-68427200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </li><li>The seasonal pool will be open from May 18 to September 30. </li><li>Pool access available from 9:00 AM to 9:00 PM.</li><li>Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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NOVOTEL NARBONNE SUD

Guest Reviews

What Guests Say

8.8

Excellent

127 reviews

Highlights

  • +Clean rooms
  • +Kind and helpful staff
  • +Comfortable beds
  • +Good amenities
  • +Family-friendly

Could Improve

  • –Food quality issues
  • –Occasional service lapses
Cleanliness8.9

The reviews highlight a very clean room and the overall cleanliness of the hotel.

Service9.2

Recurrent mentions of friendly and professional staff.

Location8.7

Convenient for visiting the city, though specific location attributes are less noted.

Room Quality9.0

Guests consistently express satisfaction with room comfort.

Amenities8.8

Positive mentions of facilities such as the pool, gym, and kid's club.

Value for Money8.6

Generally perceived as a good value for a 4-star hotel.

Food and Beverage8.1

Negative feedback about the quality of food in the bar, lower than expected.

Overall Experience9.0

Overall satisfaction expressed in multiple reviews.

859mt

Family · Aug 2025

2

Never eat here

Liked:Ever eat here!!! The bar served microwaved focaccia. Flavorless and AWFUL but it gets worse - it was 15 euros. The tapas board was full of greasy meat and flavorless cheese. I don’t know how you mess these French food staples up but they did!

via tripadvisor

Lordmw

Family · Jul 2024

2

Roberto at reception ruined our stay !

Liked:Roberto at reception ruined our stay ! We had booked & paid for a triple adult room. Upon inspection, the single sofa bed was fit for a child only ! Hence not fit for purpose. My wife popped to reception to enquire as to whether there was another option ? Or a sofa bed that would accommodate the 3rd adult (our son) Roberto at reception rapidly became over defensive. Then subsequently overheated & argumentative. Who then Said to my wife "THIS IS NOT MARRAKESH" !!! My wife was shocked & taken aback at his rude outburst ! My wife is Greek so has a middle Eastern/Mediterranean complexion. Many, I'm sure, would have taken the comment as racist ! Ruining our stay. The hotel should refund the monetary loss incurred for the disgusting & disgraceful treatment endured ! We were only requesting that which we had paid for ! The manager tried to soften the situation. But clearly Roberto needs to understand, that certain outbursts using race or culture can be extremely upsetting when used in a derogatory manner ! Especially when accompanied with a serious lack of customer care skills ! Regards Lord w & family

via tripadvisor

67veraa

NONE · Oct 2022

10

Another Excellent Stopover

Liked:We always use this hotel when traveling. It’s in an excellent location within easy access of the motorway. Staff friendly when checking in. Restaurant excellent for breakfast and dinner with a good choice. Room always comfortable with good toiletries in the bathroom. Would definitely recommend.

via tripadvisor

anushelow

NONE · Sep 2022

8

A modern, clean hotel, decent breakfast, lovely pool & free parking - good value!

Liked:This is the second time I stayed at Novotel Narbonne Sud with my husband & 2 kids (ages 9yrs & 14yrs). We previously came during Covid in 2021, so of course it was a lot more relaxed this time! It's a modern, clean hotel with an an excellent pool, daily cleaning, friendly staff, decent breakfast & free parking - very good value. It's a slightly strange location in an industrial area off the motorway, but there is an excellent organic supermarket 'Grand Frais' nearby as well as a few fast food places (KFC, McDonalds) which makes a change from eating out at pricey restaurants with kids. The famous 'Grand Buffet' is only a 12min walk away too. The hotel is landscaped really well surrounded by trees & shrubs such that the location is disguised somewhat. Gruissan beach and Narbonne beach are around a 20-25min drive away. There is an good beachside restaurant at Gruissan called 'La Paparrazzo' and a fantastic seafood restaurant at the other end of Gruissan beach for freshly caught oysters, prawns, langoustines etc called 'La Perle Gruissanaise'. A great stay overall!

via tripadvisor