Name: Four Points by Sheraton Batam
Address: Komplex Panorama Nagoya, Nagoya, 29432
Rating: 9.2

Four Points by Sheraton Batam, Nagoya | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Nagoya, id

Luxurious Accommodation

Experience spacious and well-equipped rooms at Four Points by Sheraton Batam, all featuring air conditioning, flat-screen TVs, and personal safes. Relax in comfort with private bathrooms and premium toiletries provided for your convenience.

Modern Amenities

Enjoy access to a heated outdoor pool and a 24-hour modern fitness centre during your stay. Stay connected with complimentary WiFi available in all areas and take advantage of free public parking on-site for a hassle-free experience.

Dining and Events

Savor a variety of cuisines at the all-day dining Evolution restaurant. For quick bites, visit the Grab & Go area in the lobby lounge. Additionally, host successful meetings and gatherings in spacious rooms equipped with state-of-the-art technology.

Book your stay at Four Points by Sheraton Batam now for a memorable and convenient experience!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

475 reviews

Highlights

+Friendly staff
+Clean rooms

Could Improve

–Noisy surroundings
–Outdated design

Cleanliness8.7

Room was clean and spacious, but entrance and common areas noted as not clean.

Service9.7

Staff were friendly and provided immediate assistance.

Location8.7

Good location but mentioned issues with the surrounding area.

Room Quality9.2

Room was clean and cozy, but some complaints about outdated design.

Amenities9.2

Facilities were good, but lack of modern updates (e.g., smart TV).

Value for Money9.6

Overall value was perceived positively despite some issues.

Food and Beverage8.7

Breakfast was good but had mixed reviews about sweetness and cleanliness.

Overall Experience9.9

Generally positive, with staff and location as strong points, despite some concerns.

Victor

Extended Group · Jun 2026

Liked:Towels are supposedly white but they probably need to be changed because they are no longer white but has changed grey. Luckily they do not smell bad. I was told hotel no longer provide free shuttle then make sure to update on social media TV was giving problems, raised issues to reception but technician were not responding. Waited so call to reception to chase for the technician. Eventually Technicians came to fix but after they left TV malfunctioned again. That’s the level of service me and my friend experienced. Reception promised an upgrade and change our room. Again waited for it to happen. Promise broken without any explanation. The next morning, asked the receptionist on duty was told the night receptionist left work already. Left note for the next shift to follow up. How irresponsible?

Disliked:As mentioned above

via Nuitee

Ilagan

Extended Group · Jun 2026

Simply lovely and wonderful service and facilities

Liked:Friendly staff, a very good housekeeper, delicious food, comfortable bed and room, good massage and the decorations are excellent for our birthday celebrants. Beautiful amenities bar, pool and gym.

Disliked:New sheets and pillow case for the massage.

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naufal

Family With Children · May 2026

GREAT , PLEASE BOOK HERE

Liked:STAFF IS VERY FRIENDLY , WE ALL LIKE FAMILY , THE BREAKFAST WAS NICE ALSO

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Chee Kiong

Couple · May 2026

Exceptional staff, but the facilities and value for money fall short of brand expectations

Liked:The highlight of our stay was undoubtedly the warmth and excellence of the staff. Every team member we encountered was genuinely friendly and helpful, which made a significant difference. The location is also quite convenient for exploring Nagoya. .

Disliked:The value for money was disappointing; since we stayed during the Labour Day long weekend, the price was significantly inflated. For the premium paid, the facilities and breakfast felt underwhelming and did not meet the standards I expected from this hotel chain.

via Nuitee

Location

How to Find Us

Komplex Panorama Nagoya

Nagoya · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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