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Aston Batam Hotel & Residence

Nagoya · ID

Aston Batam Hotel & Residence

8.4
Excellent1,796 reviews
  1. Hotel Collection
  2. /Hotels in Nagoya
  3. /Aston Batam Hotel & Residence
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Nagoya, ID

Walkability

91
Walk

Modern Rooms with Free WiFi and Parking

ASTON Batam Hotel & Residence, located in the heart of Nagoya, offers modern air-conditioned rooms with free WiFi and parking. Guests can enjoy a comfortable stay with flat-screen TVs and private bathrooms, some even featuring a relaxing bathtub. The convenience of an electric kettle in each room adds a homey touch.

Dining Options and 24-Hour Room Service

Indulge in Asian specialties at the on-site Basil Restaurant or opt for international dishes available all day. For those craving a quick bite, the Peppermint Lounge offers light snacks and refreshments. With 24-hour room service, guests can satisfy their cravings at any time.

Convenient Facilities and Airport Shuttle Service

Take a dip in the outdoor pool, hit the fitness center, or utilize the meeting rooms for business needs. The 24/7 reception is ready to assist with airport shuttle arrangements. Don't miss the chance to experience the comfort and convenience at ASTON Batam Hotel & Residence.

Neighbourhood

What’s Nearby

Grand Majesty Spa & Boutique Hotel

5 min walk

This spa and boutique hotel offers a range of relaxation and wellness treatments, perfect for unwinding after a day of exploring.

4.9

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Aston Batam Hotel & Residence

LowHigh
Local grid: High carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jalan Sriwijaya No 1 Kp. Pelita Batam

Nagoya · ID

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Reservations that utilize the "pay at hotel" method will be kept secured until 3 p.m. If the payment has not been processed by that time, the reservation will be automatically released and made available for other potential bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

1,796 reviews

Highlights

  • +Excellent, central location (near Nagoya Hill mall)
  • +Friendly and helpful staff
  • +Spacious, comfortable rooms and good beds
  • +Good breakfast with wide variety
  • +Clean rooms mentioned frequently
  • +Excellent gym
  • +Convenience store and café nearby
  • +Occasional complimentary upgrades/service gestures

Could Improve

  • –Poor soundproofing / noisy at night (traffic, mosque, live band)
  • –Swimming pool under renovation / unavailable
  • –Inconsistent shower temperature and some bathroom plumbing issues
  • –Reported cleanliness issues (cockroach, sofa smell)
  • –Slow service/management problems (lift out of service)
  • –Variable food quality (some items average/not tasty)
  • –Lack of closed wardrobes in some rooms
  • –No prior notice for pool renovation
Cleanliness7.6

Many guests described rooms as clean and comfortable, but there were notable issues reported (cockroach in toilet, sofa smell) that lower the score.

Service9.0

Multiple mentions of friendly, helpful staff and a free upgrade indicate strong service, though isolated slow service/management issues (lift downtime, slow response) were reported.

Location9.0

Frequently praised as excellent and central (close to Nagoya Hill mall, convenience store/café nearby), though some noise from road/mosque affected sleep for some guests.

Room Quality8.0

Rooms described as spacious and comfortable with good beds, but problems reported include poor soundproofing, inconsistent shower temperature, lack of closed wardrobes in some rooms and mixed bathtub availability.

Amenities8.5

Gym receives strong praise and nearby amenities are convenient; however the pool was frequently under renovation/unavailable which detracted from this category.

Value for Money8.4

Standard quality for this hotel tier

Food and Beverage8.2

Breakfast is often praised for variety and quality, though several guests mentioned average items (warm milk for cereal, runny scrambled eggs) and some found food not tasty.

Overall Experience8.5

Majority of stays described as pleasant with good service and comfortable rooms, balanced by occasional significant issues (noise, pool renovation, maintenance problems).

Madeline

Solo Traveller · Sep 2026

8
Liked:The food, bed, swimming pool. The staffs always put on with a smile.
Disliked:I request for trash bin plastic bag its need to request many times. The staff dont give me the correct number of trash bin plastic bag everytime I request.

via Nuitee

Brenda

Couple · Aug 2026

7

Awesome!

Liked:We love it here — the location is GREAT! Right in the middle of Batam Center, and even going to K Square doesn’t feel far. Breakfast was good with plenty of options, and the taste was fine too. Overall, we’d definitely come back and stay here again!
Disliked:Our room was a Family Deluxe, which was spacious and okay but could use a few repairs (dry string in the toilet, bathtub closure, and the switch between shower and bath).

via Nuitee

Mohd Amin Bin

Extended Group · Jul 2026

8

Nice place

via Nuitee

Janz88

Solo Traveller · Jul 2026

10
Liked:The amenities nearby
Disliked:No closed wardrobes

via Nuitee

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