Aston Batam Hotel & Residence | Member Rates

Name: Aston Batam Hotel & Residence
Address: Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444, Batam, 29444
Telephone: 62-778-4881888
Rating: 8.6

Aston Batam Hotel & Residence | Member Rates | Dyme

Free WiFiFree self parkingFree valet parkingSecured parkingConcierge serviceMeeting rooms

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Free WiFi, 24-hour front desk, Terrace, Luggage storage

Location

Batam, ID

Walkability

Walk

Welcome to Aston Batam Hotel & Residence, your ideal retreat in the heart of Batam.

Recreational Amenities: Dive into relaxation with our sparkling outdoor pool and keep your fitness goals on track at our well-equipped fitness center.

Dining Options: Savor a delightful meal at Basil Restaurant, grab a quick snack at the coffee shop, or unwind in our bar/lounge with your favorite drink. Room service is also available for those cozy nights in.

Comfort & Convenience: Our 232 air-conditioned rooms feature modern amenities including LCD televisions, complimentary Wi-Fi, and private bathrooms stocked with plush toiletries. Plus, enjoy the convenience of 24-hour front desk service along with free valet parking.

Experience a perfect blend of comfort and leisure—reserve your stay at Aston Batam Hotel & Residence today!

Neighbourhood

What’s Nearby

Grand Majesty Spa & Boutique Hotel

5 min walk

This spa and boutique hotel offers a range of relaxation and wellness treatments, perfect for unwinding after a day of exploring.

4.9

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.6

Excellent

169 reviews

Highlights

+Friendly staff
+Good breakfast variety

Could Improve

–Spa experience disappointing
–Lack of hand towels

Cleanliness8.1

Rooms were reported as clean and spacious, but room cleanliness needs slight improvement due to missing hand towels.

Service9.0

Staff were frequently mentioned as friendly and professional, with specific praise for staff member Sefi.

Location9.1

The hotel is described as conveniently located with easy access to amenities.

Room Quality8.5

Rooms are spacious and comfortable with modern amenities.

Amenities8.6

Facilities were generally good, but the spa experience had significant negative feedback.

Value for Money8.5

Overall value is fair given the range of positive experiences noted, despite some dissatisfaction at the spa.

Food and Beverage8.6

Breakfast received positive feedback for variety and quality.

Overall Experience8.5

Despite the poor spa experience, the overall feeling towards the hotel is very positive.

Zatul

Family With Children · Jun 2026

Disliked:Was expecting a swimming pool ready.

via Nuitee

Syaza

Family With Children · Jun 2026

Liked:We went booking room with Queen bed hoping there will be a bath tub however during check in confirmed that there is no bath tub yet, the staff give free upgrade to single deluxe room (ofc with bathtub) for free! The service is all tiptop. Love! The breakfast? Magnificent!

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Lily

Solo Traveller · Jun 2026

Liked:The location is excellent, close to Nagoya Hill Shopping Mall, making shopping and dining very convenient. The room was spacious, clean, and comfortable. The bed was especially comfortable and provided a good night's rest. There is a small café just outside the hotel, which was a nice alternative to the usual Starbucks options. A convenience store is located directly across the street, making it easy to pick up essentials at any time.

Disliked:The soundproofing could be better. Despite staying on a higher floor, I could still hear people talking in the corridor as well as traffic noise from outside. The water temperature in the shower was inconsistent. It would switch from hot to cold every few seconds (literally every 2 seconds), which was uncomfortable and could potentially be unsafe as the hot water occasionally became very hot. The breakfast spread was fairly average. Some items could be improved, such as the milk for cereal being served warm and the scrambled eggs being quite runny. No notice for pool renovation work.

via Nuitee

IZAR ROHAIZAL

Solo Traveller · Jun 2026

Liked:The friendly staff and amenities were great

Disliked:The sofa smell

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Aston Batam Hotel & Residence

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

Batam · ID

62-778-4881888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

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