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Aston Batam Hotel & Residence

Batam Ā· ID

Aston Batam Hotel & Residence

8.6
Excellent169 reviews
  1. Hotel Collection
  2. /Hotels in Batam
  3. /Aston Batam Hotel & Residence
Free WiFiFree self parkingFree valet parkingSecured parkingConcierge serviceMeeting rooms

Check-in / Check-out

From 02:00 PM Ā· Until 12:00 PM

Classification

3-Star Hotel

Amenities

Meeting rooms, Fitness facilities, Free WiFi, 24-hour front desk, Terrace, Luggage storage

Location

Batam, ID

Welcome to Aston Batam Hotel & Residence, your ideal retreat in the heart of Batam.

Recreational Amenities: Dive into relaxation with our sparkling outdoor pool and keep your fitness goals on track at our well-equipped fitness center.

Dining Options: Savor a delightful meal at Basil Restaurant, grab a quick snack at the coffee shop, or unwind in our bar/lounge with your favorite drink. Room service is also available for those cozy nights in.

Comfort & Convenience: Our 232 air-conditioned rooms feature modern amenities including LCD televisions, complimentary Wi-Fi, and private bathrooms stocked with plush toiletries. Plus, enjoy the convenience of 24-hour front desk service along with free valet parking.

Experience a perfect blend of comfort and leisure—reserve your stay at Aston Batam Hotel & Residence today!

Loading rooms and rates...

Location

How to Find Us

Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

Batam Ā· ID

62-778-4881888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

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ASTON BATAM HOTEL & RESIDENCE

Guest Reviews

What Guests Say

8.6

Excellent

169 reviews

Highlights

  • +Friendly staff
  • +Good breakfast variety

Could Improve

  • –Spa experience disappointing
  • –Lack of hand towels
Cleanliness8.1

Rooms were reported as clean and spacious, but room cleanliness needs slight improvement due to missing hand towels.

Service9.0

Staff were frequently mentioned as friendly and professional, with specific praise for staff member Sefi.

Location9.1

The hotel is described as conveniently located with easy access to amenities.

Room Quality8.5

Rooms are spacious and comfortable with modern amenities.

Amenities8.6

Facilities were generally good, but the spa experience had significant negative feedback.

Value for Money8.5

Overall value is fair given the range of positive experiences noted, despite some dissatisfaction at the spa.

Food and Beverage8.6

Breakfast received positive feedback for variety and quality.

Overall Experience8.5

Despite the poor spa experience, the overall feeling towards the hotel is very positive.

CHOU

Couple Ā· Apr 2026

8

Generally a good hotel to stay in

Liked:Friendly staff
Disliked:Need to ask for stuff eg. Shaver, comb…etc

via Nuitee

Amelia

Solo Traveller Ā· Apr 2026

9

Holiday cum birthday

Liked:The room & breakfast
Disliked:Nothing

via Nuitee

Sheena

Family With Children Ā· Apr 2026

10
Liked:Everything

via Nuitee

Mohammad Rhino

Family With Children Ā· Apr 2026

8

Pleasant Stay

Liked:I recently stayed at this hotel and had a generally pleasant experience. The check-in process was quick and smooth, and the staff were friendly and welcoming, always ready to assist with any questions. The room was clean, well-maintained, and comfortable. The bed provided a good night’s sleep, and the amenities were all in good working condition. Housekeeping did a great job keeping everything tidy throughout my stay.
Disliked:One small downside was that the wifi and aircon options were somewhat limited, and the service during peak hours could be a bit slow. However, this did not significantly affect my overall experience.

via Nuitee