Nagoya · id
Aston Batam Hotel & Residence
8.4
Excellent1,794 reviews
ASTON BATAM HOTEL & RESIDENCE
Nagoya · id
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Nagoya, id
Walkability
Modern Rooms with Free WiFi and Parking
ASTON Batam Hotel & Residence, located in the heart of Nagoya, offers modern air-conditioned rooms with free WiFi and parking. Guests can enjoy a comfortable stay with flat-screen TVs and private bathrooms, some even featuring a relaxing bathtub. The convenience of an electric kettle in each room adds a homey touch.
Dining Options and 24-Hour Room Service
Indulge in Asian specialties at the on-site Basil Restaurant or opt for international dishes available all day. For those craving a quick bite, the Peppermint Lounge offers light snacks and refreshments. With 24-hour room service, guests can satisfy their cravings at any time.
Convenient Facilities and Airport Shuttle Service
Take a dip in the outdoor pool, hit the fitness center, or utilize the meeting rooms for business needs. The 24/7 reception is ready to assist with airport shuttle arrangements. Don't miss the chance to experience the comfort and convenience at ASTON Batam Hotel & Residence.
Neighbourhood
This spa and boutique hotel offers a range of relaxation and wellness treatments, perfect for unwinding after a day of exploring.
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FAQs
Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
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Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Reservations that utilize the "pay at hotel" method will be kept secured until 3 p.m. If the payment has not been processed by that time, the reservation will be automatically released and made available for other potential bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Guest Reviews
Excellent
1,794 reviews
Highlights
Could Improve
Many guests described rooms as clean and comfortable, but there were notable issues reported (cockroach in toilet, sofa smell) that lower the score.
Multiple mentions of friendly, helpful staff and a free upgrade indicate strong service, though isolated slow service/management issues (lift downtime, slow response) were reported.
Frequently praised as excellent and central (close to Nagoya Hill mall, convenience store/café nearby), though some noise from road/mosque affected sleep for some guests.
Rooms described as spacious and comfortable with good beds, but problems reported include poor soundproofing, inconsistent shower temperature, lack of closed wardrobes in some rooms and mixed bathtub availability.
Gym receives strong praise and nearby amenities are convenient; however the pool was frequently under renovation/unavailable which detracted from this category.
Standard quality for this hotel tier
Breakfast is often praised for variety and quality, though several guests mentioned average items (warm milk for cereal, runny scrambled eggs) and some found food not tasty.
Majority of stays described as pleasant with good service and comfortable rooms, balanced by occasional significant issues (noise, pool renovation, maintenance problems).
Mohd Amin Bin
Extended Group · Jul 2026
Nice place
via Nuitee
Janz88
Solo Traveller · Jul 2026
via Nuitee
Mohamad Said
Solo Traveller · Jul 2026
via Nuitee
Chin
Family With Children · Jul 2026
comfortable stay
via Nuitee