Sand Dunes Resort and Suites

Multiple reports of filthy balconies, leftover items, occasional cockroaches and uneven room cleaning; some guests did report rooms as clean but overall sentiment is below average.

Many guests described staff as rude or unhelpful at check-in and during stay, though a few mentions praised individual workers and some cafe staff were noted as friendly.

Consistently praised: very close to the beach, good views and convenient for plans — location is a clear strength for most guests.

Several comments about old, small rooms, filthy balconies, broken toilets and poor beds; mixed with occasional praise for room size but overall below average.

Pools, lazy river and family-friendly facilities were repeatedly highlighted and enjoyed; some operational issues (elevator, outside guests accessing waterpark) noted but amenities are a strong point.

Guests complained about poor maintenance and service which reduces perceived value; no direct pricing comments but value is slightly below target given shortcomings.

Limited mentions but the River City cafe was praised for good food and staff; otherwise few negative F&B comments.

Mixed experiences: many enjoyed the beach, pools and views which raised overall enjoyment, but recurring service and cleanliness issues tempered satisfaction.