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Novotel Mumbai International Airport

Mumbai · IN

Novotel Mumbai International Airport

8.6
Excellent2,996 reviews
  1. Hotel Collection
  2. /Hotels in Mumbai
  3. /Novotel Mumbai International Airport
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Mumbai, IN

Luxurious Accommodation with Premium Amenities

Novotel Mumbai International Airport offers a luxurious stay just 4.5 km from Phoenix Market City Mall. Guests can enjoy the outdoor swimming pool, fitness centre, and garden, along with free private parking. The 5-star hotel boasts air-conditioned rooms with free WiFi, a bar, and a sauna for ultimate relaxation.

Diverse Dining Options and Exceptional Service

Indulge in a variety of dining experiences at the hotel's restaurant offering Chinese, Indian, and Italian cuisine. With options for vegetarian, dairy-free, and halal meals, there's something for everyone. The 24-hour front desk staff fluent in English, Hindi, and Marathi ensure exceptional service and local guidance.

Convenient Location and Nearby Attractions

Conveniently situated near ISKCON and Powai Lake, and just 1 km from Chhatrapati Shivaji International Mumbai Airport, Novotel Mumbai International Airport is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Mumbai International Airport for a truly unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

CTS 1359 Marol Next to Airport Metro Station entrance no 3 Andheri Kurla Road

Mumbai · IN

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The Customer shall not bring beverages or food from outside sources, unless clearly permitted in advance by the Establishment in questionPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

2,996 reviews

Highlights

  • +Convenient location near airport/Terminal 2 and metro
  • +Friendly, attentive staff and smooth check-in
  • +Good value for money/rates
  • +Cleanliness praised by multiple guests
  • +Excellent food options and hygiene
  • +Strong amenities (spa, pool, comfortable beds)
  • +Safe and secure experience

Could Improve

  • –One report of very unclean room: stained linens, dirty floors, unclean bathrooms, mosquitoes
  • –Billing incident: charged in Saudi Riyal causing extra cost
  • –Breakfast inclusion confusion leading to guest embarrassment
  • –Missing mattress for baby crib
  • –Isolated inconsistencies in service/communication
Cleanliness7.2

Mixed signals: several guests praised the property's cleanliness, but there is a strong negative report of an unclean room (stained linens, dirty floors, unclean bathrooms) and mosquitoes, which lowers confidence.

Service9.4

Generally excellent — multiple guests praised caring, polite staff and seamless check-in; a few isolated service failures occurred (billing confusion, breakfast incident, missing crib mattress) but most feedback on staff was highly positive.

Location9.5

Consistently praised for proximity to airport/Terminal 2 and metro; guests repeatedly cited convenience for transfers and travel.

Room Quality8.0

Generally comfortable rooms with comments about large beds and good space, but occasional serious issues (stains, hygiene problems, mosquitoes) temper the score.

Amenities9.0

Strong mentions of lobby, spa area, pool and comfortable facilities; amenities are frequently described positively.

Value for Money8.0

Several guests described the rates as good value, though an incident with billing in Saudi Riyal (extra cost) negatively affected perceived value for at least one stay.

Food and Beverage9.4

Highly positive food feedback: extensive, hygienic, well-received options and attentive F&B staff; one service-related breakfast billing confusion noted but food quality itself was praised.

Overall Experience8.3

Overall mixed but leaning positive: many guests reported excellent stays and praised staff and facilities, balanced by a few notable negative experiences that impacted some stays.

Htike Htike

Solo Traveller · Sep 2026

8
Liked:Room was clean, spacious, comfortable bed.
Disliked:Check in took long time almost 1 hour waited for the room to get cleaned. Bathroom should have closed door as the water has leaked out of the room and wet the tiles outside.

via Nuitee

Saket

Couple · Sep 2026

6

Good but not Great!!!

Liked:Breakfast was good, property was clean.
Disliked:Doesn’t do justice to the brand Novotel. May be these kind of hotels should be there in different brand name so that we can book accordingly.

via Nuitee

Prabu

Solo Traveller · Sep 2026

10

Overall very good

Liked:Everything
Disliked:Nothing

via Nuitee

chariskuriou

Solo Traveller · Sep 2026

10
Liked:Clean. Comfortable. Helpful staff
Disliked:Nothing

via Nuitee

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