Name: ITC Grand Central, a Luxury Collection Hotel, Mumbai
Address: Dr Babasaheb Ambedkar Road, Parel, Mumbai, 400012
Rating: 9.6

ITC Grand Central, a Luxury Collection Hotel, Mumbai | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Air conditioning

Location

Mumbai, in

Luxurious Accommodation with Stunning City Views

Indulge in Relaxation and Wellness

The hotel offers both indoor and outdoor swimming pools, a spa, and a fitness centre for guests to unwind and rejuvenate.

Convenient Location and Accessibility

Situated close to major transportation hubs and popular tourist attractions, exploring Mumbai is a breeze from the hotel.

Dining and Entertainment

Savor exquisite dining options and unwind with drinks at Dublin- The Irish Bar, ensuring a delightful stay.

Book your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

1,861 reviews

Highlights

+Excellent staff
+Great buffet spread
+Comfortable rooms
+Good location

Could Improve

–Strange behavior during checkout
–Slippery bathroom floor

Cleanliness8.6

Some concerns with the slippery bathroom floor mentioned.

Service9.6

Staff were noted as friendly and helpful, though there were concerns during checkout.

Location9.6

Great location with views over the garden area.

Room Quality9.6

Large, well-equipped rooms with comfortable beds and good facilities.

Amenities10.0

Excellent range of restaurants and well-equipped executive lounge.

Value for Money9.6

High quality of food and service relative to the price.

Food and Beverage10.0

Buffet offerings and dining experiences were highly praised.

Overall Experience10.0

Guests generally expressed satisfaction with their overall stay.

Claire

Family With Children · Jul 2026

Exceptional luxury with focus on the environment not wasteful excess

Liked:Huge selection for breakfast. We had to leave early one our check out day and staff let us pack a lovely breakfast for the evening. The lounge access was a great addition with stunning views, nibbles and drinks. All staff were exceptional - friendly, attentive but gave us space too.

via Nuitee

Srinivas

Solo Traveller · Jul 2026

Liked:Extremely happy

Disliked:Nothing

via Nuitee

Utkarsh

Couple · Jul 2026

Excellent except the toilet issue that I mentioned

Liked:everything except the toilet

Disliked:The toilet was smaller than what we would expect for a hotel of this size and grandeur. Please improve the quality of the toilet seats. The plastic seat feels thin and low-quality - very uncharacteristic of a 5-star hotel. In addition the toilet seat of the room we stayed in gelt slightly tilted

via Nuitee

Jonathan

Solo Traveller · Jul 2026

Decent hotel in Good Location but facilities are aging

Liked:Good location

Disliked:Gym out of date, food choices too restrictive and not healthy enough, tired looking rooms and common areas

via Nuitee

Location

How to Find Us

Dr Babasaheb Ambedkar Road, Parel

Mumbai · in

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please contact the property for more than 9 rooms. Separate policy & pricing will be applicable for group reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore More