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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Mumbai · IN

ITC Grand Central, a Luxury Collection Hotel, Mumbai

9.6
Exceptional1,901 reviews
  1. Hotel Collection
  2. /Hotels in Mumbai
  3. /ITC Grand Central, a Luxury Collection Hotel, Mumbai
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Air conditioning

Location

Mumbai, IN

Luxurious Accommodation with Stunning City Views

Indulge in Relaxation and Wellness

The hotel offers both indoor and outdoor swimming pools, a spa, and a fitness centre for guests to unwind and rejuvenate.

Convenient Location and Accessibility

Situated close to major transportation hubs and popular tourist attractions, exploring Mumbai is a breeze from the hotel.

Dining and Entertainment

Savor exquisite dining options and unwind with drinks at Dublin- The Irish Bar, ensuring a delightful stay.

Book your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

Dr Babasaheb Ambedkar Road, Parel

Mumbai · IN

+91 22 2410 1010

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please contact the property for more than 9 rooms. Separate policy & pricing will be applicable for group reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.6

Exceptional

1,901 reviews

Highlights

  • +Excellent staff
  • +Great buffet spread
  • +Comfortable rooms
  • +Good location

Could Improve

  • –Strange behavior during checkout
  • –Slippery bathroom floor
Cleanliness8.6

Some concerns with the slippery bathroom floor mentioned.

Service9.6

Staff were noted as friendly and helpful, though there were concerns during checkout.

Location9.6

Great location with views over the garden area.

Room Quality9.6

Large, well-equipped rooms with comfortable beds and good facilities.

Amenities10.0

Excellent range of restaurants and well-equipped executive lounge.

Value for Money9.6

High quality of food and service relative to the price.

Food and Beverage10.0

Buffet offerings and dining experiences were highly praised.

Overall Experience10.0

Guests generally expressed satisfaction with their overall stay.

Sahil Upendra

Couple · Oct 2026

7
Liked:Great property and rooms
Disliked:The staff were incredibly rude and weren’t trained at all. One member kept mentioning the price of a coffee we ordered and asked if it was okay. It’s a bit insulting, and the staff at our breakfast place didn’t really pay any attention to our table either. We had to keep finding them. They also ran out of plates at one point. The tables did not have all amenities on them

via Nuitee

Mira

Couple · Oct 2026

9

Fabulous ambience, friendly and attentive staff particularly at check in desk.

Liked:Beautiful classic decor with stylish architecture
Disliked:Nothing

via Nuitee

Jignesha

Couple · Sep 2026

10
Liked:Food and view great

via Nuitee

ALEXANDER

Solo Traveller · Sep 2026

10
Liked:Location - comfort - service

via Nuitee

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